Legal Practice Management

#ClioWeb

Legal Practice Management

Joshua LenonLawyer in Residence

Clio

#ClioWeb

Instructor

Joshua Lenon• Lawyer in Residence at

Clio• Attorney Admitted in

New York• @JoshuaLenon

#ClioWeb

Agenda

•What can go wrong?•What is the LPM?

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WHAT CAN GO WRONG?

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Lawyers Fund for Client Protection• 79 applications• 59 approved• 20 lawyers responsible• $495,218

Washington Lawyers Make Mistakes

Source: WSBA Lawyers Fund for Client Protection – December 2015

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Malpractice litigation costs for professional litigation is $122k.

Source: Estimating the Cost of Civil Litigation - www.courtstatistics.org

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Expect a Malpractice Claim

Practice areas most likely to have a malpractice claim:• Real estate - 20.33%• Plaintiffs’ personal injury - 15.59%• Family law - 12.14%• Estate, trust and probate - 10.67% • Collection and bankruptcy - 9.2%

Source: ABA Profile of Legal Malpractice Claims - 2012

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Types of Errors

45%

30%

15%

10%

Substantive ErrorsAdministrative ErrorsClient RelationsIntentional Wrongs

Source: ABA Profile of Legal Malpractice Claims - 2012

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Fail t

o Know/Apply

Law

Planning Error

Inad Disc/In

vesti

gation

Fail t

o File Docu

ments: no deadlin

e

Fail t

o Calendar

Fail t

o Know Deadline

Procrasti

nation

Fail t

o Obtain Clie

nt Consent

Conflict of In

terestFra

ud

Fail t

o React to Calendar

Lost

File &

Document

0.00%2.00%4.00%6.00%8.00%

10.00%12.00%

Source: ABA Profile of Legal Malpractice Claims - 2012

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Nearly half of all malpractice claims can be prevented with the right tools.

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Only 46% of law firms have access to practice management software.

Source: ABA Legal Technology Report 2016

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Only 29% of law firms have access to rules-based calendaring.

Source: ABA Legal Technology Report 2016

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WHAT IS LEGAL PRACTICE MANAGEMENT?

Manage your practice.From matter and document management to time-tracking and billing, LPM helps you manage the ins

and outs of your practice.

Matters

Client Information Calendars

and Tasks

Time Tracking

Bills and Invoices

Documents

Practice Management

Client matters come first.Practice Management organizes all of a firm’s information by matter—contacts, meetings, tasks, expenses, notes, and

documents specific to that case.

Document AutomationThe average knowledge worker spends 11 hours a week generating documents. 6 of those hours are wasted time. LPM gives you that time back with easily generated documents from your own templates. Never cut and paste again.

Meet your new partner.

A personal document management system.Legal files are associated with matters or contacts and

kept all in one place—remotely view documents, collaborate with colleagues, keep track of changes,

and automate document templates.

Timing and BillingIntuitive timekeeping lets you track all of every working moment spent on a case. Start a timer on your phone, tablet, or computer and capture time as you work or record bulk entries at the end of the day. You can also create time entries directly from calendar entries, tasks, and documents.

Meet your new partner.

Present clients with polished, professional

looking invoices.Effortlessly keep track of time spent on matters so when it’s time to generate a bill,

it’s only one click away.

Compliant Trust AccountingLPM makes it easy to maintain accurate trust accounts. Assign each deposit to a client and matter for easy reporting and reconciliations.

Meet your new partner.

Keep clients in the know. Securely collaborate with clients—share important matter information, upload documents, calendar

events, payment information and tasks.

Pitfalls of desktop-based solutions:• Cost of licenses• Consultants• Upgrades• Hardware• Infrastructure• Dedicated staff• Maintenance

Advantages cloud-based solutions:• Subscriptions• Cost reduction -

30%• No servers• No IT• No ongoing costs• Up and running

fast• Disaster recovery• Built-in tools to

better service for your clients

Customizable workspace.Each firm’s practice is unique so your practice management system should

be too.

Connect a firm’s favourite legal apps.Create one centralized hub for a streamlined

workflow—connect to hundreds of web apps such as, Dropbox, Box, Chrometa, Quickbooks etc.

Smart apps for smart law firms

Access your firm’s data from any smartphone.

Available for

#ClioWeb

Thank YouJoshua Lenon

joshua@clio.com

@JoshuaLenon

Linkedin.com/in/joshualenon