Leadership and Web 2.0

mcgonagill-consulting.com

Leadership Learning Community

August 6, 2012

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Study: Impact of the Web on Leadership

• Sponsorship

• Approach

• Methods

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Phases of Web Evolution

• Web 1.0 (1991–2000)

• Web 2.0 (2001–2010)

• Web 3.0 (2011–present)

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“[the Web is bringing about]… a number of deep, long-term transformations in the culture, structure, process and economics of work. We are shifting from closed and hierarchic workplaces with rigid employment relationships to increasingly self-organized, distributed and collaborative human capital networks that draw knowledge and resources from inside and outside the firm.”

Clay Shirky, Here Comes Everybody: The Power of Organizing Without Organizations (2008)

Openness and transparency

Loosening of boundaries

Emergence of Networks

Contraction of Space and Time

Distinctive Social Sector Pattern

From• Organization-

centric engagement

• Organizations

To• Network-

centric engagement

• Organizing

“A new leadership paradigm seems to be emerging,with an inexorable shift away from one-way,hierarchical, organization-centric communicationtoward two-way, network-centric, participatory andcollaborative leadership styles.”

Quote from the study by Nick Petrie, “The Future of Leadership”Whitepaper, Center for Creative Leadership

Shift in Mindsets

From• Organization as

“machine”asdasdadf

• “I will be more effective if I control”

To• Organization as

“complex adaptive organism”

• “I will be more effective if I let go”

Demand for New Skills

Skills Still Relevant• Interpersonal/

Influence

• Coaching individuals

• Team/group facilitation

• Systems thinking

Skills Now Needed • Network leadership

• Coaching teams

• Virtual team leadership

• Cross-boundary leadership

• Information/knowledge management

Need for New Knowledge

• Web literacy

1. Adopt the new leadership paradigm

Adaptive Leadership Strategies

1. Embrace the new leadership paradigm2. Encourage a learning culture

1. Embrace the new leadership paradigm2. Encourage a learning culture3. Develop a Web strategy/policy

1. Embrace the new leadership paradigm2. Encourage a learning culture3. Develop a Web strategy/policy4. Open up communication

─ Internally─ Externally

1. Embrace the new leadership paradigm2. Encourage a learning culture3. Develop a Web strategy/policy4. Open up communication

─ Internally─ Externally

1. Explore the new leadership paradigm2. Encourage a learning culture3. Develop a Web strategy/policy4. Open up communication5. Embrace networks

1. Embrace the new leadership paradigm2. Encourage a learning culture3. Develop a Web strategy/policy4. Open up communication5. Foster networks6. Experiment!

Is the Glass half-empty or half-full?

“A door like this has cracked open five or six times since we got up on our hind legs. It’s the best possible time to be alive, when almost everything you thought you knew is wrong.”

Spoken by the character Valentine Coverly in Tom Stoppard’s play Arcadia.

Examples of Web-based Innovation• Attracting resources

• Internal communication and organization

• More closely connecting organizations and expertise

• Fostering openness

• Building ecosystems of support

• Enabling rapid response

• Expanding capacity to serve

• Enhancing effectiveness

• Fostering individual engagement

• Developmental Action Inquiry

• Adaptive Leadership

• CCL’s DAC model

• Integral Leadership

• Theory U

New Leadership Paradigms:

5 Examples

Barriers to effective Web Use• Biggest Barrier:

– Culture, which is rooted in the way things have been successfully done in the past.

• Easier to address:

─ Inflated expectations about the speed or degree of payoff from social media tools

─ Inadequate user support, which can lead to Early frustration with attempts to use the tools (e.g., log-in problems)

─ Overly complex tools with too many features and options (Sharepoint)

Leadership Development

Blended Learning

• This concept is receiving significant attention in the corporate world but seems equally applicable to other sectors.

• It describes the effort to systematically integrate different

forms of learning, combining and complementing face-to-face instruction with the many other modes that are now possible.

Enhanced effectiveness of formal instruction • Laying the groundwork for formal programs

•Following up formal programs

•Facilitating support networks among workshop/program participants.

•Forming communities around workshops

New forms of learning

• Internet forums

• Virtual learning environments

• Web-supported communities of practice

Increased ease of access to learning • Overcoming barriers of geography and

language

• Virtual access to conferences • More powerful and individualized means of

keeping informed

• User-friendly access to personal development opportunities

Leadership and Web 2.0

mcgonagill consulting

new leadership paradigm

adaptive leadership

leadership learningcommunity

web strategypolicy

new knowledge web

phases of web evolution

learning culture

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