Leader - version.2.0 Building Organizations from the Inside Diana Jones Ritter, CGFM Executive Deputy Comptroller NYS Office of the State Comptroller.

Leader - version.2.0

Building OrganizationsBuilding Organizations

from the Insidefrom the Inside

Diana Jones Ritter, CGFMExecutive Deputy Comptroller

NYS Office of the State Comptroller

The Weakest Link

The Weakest Link

Leader version.2.0

• People are our greatest asset

• Hiring is only the first step

• Staff development is key

Planning for the future

• The Core Curriculum

• Strategic Leadership Institute

NYS Office of the State Comptroller

Core Curriculum

Managers’ Primary Competencies

• Communication• Interpersonal Relationships/Coaching• Performance Management• Staffing Selection & Development• Conflict Management• Persuasion & Influencing• Organizational Knowledge & Savvy• Risk Management & Internal Controls• Ethics and Integrity• Leadership

NYS OSC’s Core Curriculum

Non-Supervisors

Leaders !

New Supervisors

Managers

Experienced Supervisors

Progressive Levels

Non-Supervisor

• Ethics• Sexual Harassment Prevention• Performance Achievement• Internet & E-mail Policies• Preventing & Responding to

Workforce Trauma• Competency-based

Performance Development

New Supervisor

All of that plus…

• Internal Controls• Labor Relations• Staffing and Hiring• Time & Attendance• Coaching• Conflict Management• Leading People• Constructive Feedback• Essential Writing Skills

Progressive Levels

Experienced Supervisors &Managers

All of that plus…

Advanced classes for all previously received training !

New Supervisor

All of that plus …

• Internal Controls• Labor Relations• Staffing and Hiring• Time & Attendance• Coaching• Conflict Management• Leading People• Constructive Feedback• Essential Writing Skills

Progressive Levels

New Supervisor• Definition and objectives• Standards for New York State• Monitoring compliance• Understanding personal

responsibility

Advanced Levels• The “Big Picture”• Directing mission & vision• Tone at the Top• Enterprise Risk• Evaluating results

Internal Controls

Strategic Leadership Institute

NYS OSC Expectations of Managers

• Be a communication manager• Building accountability• Be customer centric• Provide strategic direction• Foster a healthy and productive working

and learning environment• Be a developer and builder of people• Be self aware

Strategic Leadership Institute

The purpose of the SLI:

• to build management capabilities,

• to assist with career development and

• to contribute to succession planning by preparing middle level managers for assuming roles of leadership

Strategic Leadership Institute

The following topics are covered:

• Facilitator Role

• Mentor Role

• Coordinator Role

• Director Role

• Managing Sideways

• Elective Course

Strategic Leadership Institute

SLI – The Next Step

Community of Practice

• SLI Alumni

• Provide continued learning and networking opportunities

If you want to succeed you should strike out on new paths, rather than travel the worn paths of accepted success.

- John D. Rockefeller

Thank you!

Diana Jones Ritter, CGFMExecutive Deputy Comptroller

DRitter@osc.state.ny.uswww.osc.state.ny.us