King: Building the Digital Branch Workshop

David Lee King | davidleeking.com | tscpl.org

library websitesdesigning effective

Digital Branch:Building the

Defining theDigital Branch

no interaction

traditional website

no meetings

no staff

no collectionabout the library

It’s ABOUT the libraryIt’s not THE library

digital branch...

building

community

collection

staff

a digital branchhas a Building

a digital branchhas staff

real staff

flic.kr/p/4iN4Qf, flic.kr/p/NftKX

a digital branchhas a Collection

real collection

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a digital branchhas a

Community

real community

a digital branch is the actual library …just online

a Guide toUsability

What is usability?

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Creating your Test

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Test Description

“The goal of this study is to evaluate how people find information using our website. I will ask 15 questions and would like you to think out loud while looking for the answer. I will time you, and will stop you after 3 minutes have passed. Don’t worry if you can’t find the answer every time–we are testing our Web site, not you! Each answer can be found using the library’s Web site. The test should take no more than 20 minutes. Do you have any questions?”

Volunteers

Administer the test

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Analyzing the test

common problems

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Live Card Sorting

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handout #1

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Q&A Time!

Gathering Infoand Planning

handout #2

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mindjethow I summarize findings

Q&A Time!

Building it!

sitemap pic here - what to do with itSitemap

Creative Brief

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handout #3

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mockup pic & explanation

touching base with everyone

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release date

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What’s Next?

Q&A Time!

the day after Opening Day

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web analytics

rinse, repeat

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Q&A Time!

CreatingCommunityOnline

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listen for ...flic.kr/p/359VMi

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how to listen

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friending

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start conversations

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multimedia

stuff to remember

respond

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start here...

planning forexpansion

Q&A Time!