Transcript

JERRY JOHN B.A(PSYCHOLOGY)

JOB STRESS

STRESS IS A CONSEQUENCE OF OR A GENERAL RESPONSE TO AN ACTION OR SITUATION THAT

PLACES SPECIAL PHYSICAL OR PSYCHOLOGICAL DEMANDS OR

BOTH, ON A PERSON’S ENVIRONMENT . THE PHYSICAL OR PSYCHOLOGICAL DEMANTS FROM THE ENVIRONMENT THAT CAUSE SRESS ARE CALLED STRESSORS.

INTRODUCTION

JOSEPH E.McGRATH CAME UP WITH THIS INTRESTING

DEFINITION IN SOCIAL AND PSYCHOLOGICAL FACTORS IN

STRESS.•“STRESS IS DEFINED AS THE ANTICIPATION OF INABILITY TO RESPOND ADEQUATELY TO PERCIVED DEMAND, ACCOMPAINED BY ANTICIPATION OF NEGATIVE CONSEQUENCES FOR INADEQUATE RESPONSE”

DEFENITION

TYPICAL CAUSES OF STRESS ON THE JOB ARE THE FOLLOWING

•WORK OVERLOAD.•TIME PRESSURES.•POOR QUALITY OF SUPERVISION.•INSECURE JOB CLIMATE. •LACK OF PERSONAL CONTROL. •INADEQUATE AUTHORITY TO MATCH RESPONSIBLITIES.•ROLE CONFLICT AND AMBIGUITY. •DIFFRENCE BETWEEN COMPANY AND EMPLOYEE VALUES.•FRUSTRATION. •TECHNOLOGY WITH INADEQUATE TRAINING AND SUPPORT.

CAUSES OF STRESS

STRESS AND PERFORMANCE•THE INVERTED-U CURVE IS THE BEST EXPALINATION FOR STRESS AND PERFORMANCE .•THE LOGIC UNDERLYING THE INVERTED-U IS THAT LOW TO MODERATE LEVELS OF STRESS STIMULATE THE BODY AND INCREASSES ITS ABILITY TO REACT. INDIVIDUALS THEN OFTEN PERFORM THEIR TASKS BETTER, MORE INTENSELY, OR MORE RAPIDLY.BUT TOO MUCH STRESS PLACES UN-ATTAINABLE DEMANDS OR CONSTRAINTS ON A PERSONS, WHICH RESULTS IN LOWER PERFORMANCE. THIS INVERTED U-PATTERN MAY ALSO DESCRIBE THE REACTION TO STRESS OVER TIME, ASWELL AS TO CHANGE IN STRESS INTENSITY.

EFFECTS OF STRESS

EFFECTS OF STRESS

JOB SATISFACTION

•SEVERAL STUDIES INDICATES A DECREASE IN JOB SATISFACTION WHEN STRESS LEVEL IS INCREASED .

ABSENTEEISM AND TURNOVER OF

LABOUR FORCE.•IT IS THE ONE OF THE MOST OBVIOUS COSTS OF STRESS TO EMPLOYEES •WIDESPREAD AND ACCELERATED PROBLEM IN MANY OCCUPATIONS.•EMPLOYEES TURNOVER REFERS TO THE VOLUNTARY AND INVOLUNTARY PERMANENT WITHDRAWAL FROM THE ORGANISATION.

STRESS AND JOB BURNOUT

•JOB BURNOUT REFERS TO THE ADVERSE EFFECTS OF WORKING CONDITIONS WHERE STRESSOR SEEMS INAVOIDABLE AND SOURCE OF JOB SATISFACTION AND RELIF FROM STRESS SEEMS UNAVAIBLE. •IT IS A CONDITION THAT OF JOB STRESS THAT RESULT FROM OVERWORK.•EMPLOYEES SUFFERING FROM BURNOUT BECOME LESS ENERGETIC AND LESS INTERESTED IN THEIR JOBS.•THEY ARE EMOTIONALLY EXHAUSTED, APATHETIC, DEPRESSED, IRRITABLE AND BORED.

EFFECTS OF STRESS

THEY TEND TO FIND FAULT WITH ALL ASPECTS

OF THEIR WORK ENVIRONMENT,INCLUDIN

G CO-WORKERS AVD REACT NEGATIVELY TO THE SUGGESITIONS OF

OTHERS.

STRESS AND JOB BURNOUT

A STATE OF EMOTIONAL

EXHAUSTION.•THE FEELING OF BEING DRAINED AND EMPTY, THAT IS CAUSED BY EXCESSIVE PSYCHOLOGICAL AND EMOTIONAL DEMANTS, OFTEN BROUGHT ABOUT BY WORK-OVERLOAD OR UNREALISTICALLY HIGH EXPECATIONS.

DEPERSIONALIZATION OF

INDIVIDUALS

•IT REFERS TO THE TREATMENT OF PEOPLE AS OBJECTS.

FEELING OF LOW PERSONAL

ACCOMPLISHMENT

•IT IS THE FEELING THAT ONE’S ACTION AND EFFFORT ARE WASTED AND WORTHLESS.

3 COMPONENTS OF BURNOUT

A SCALE WAS DEVELOPED TO MEASURE THE BURNOUT CONDITION- MASLACH BURNOUT INVENTORY •IT CONSIST OF FOUR SUB SCALE TO ASSESS THE COMPONENTS OF EMOTIONAL EXHAUSTION, DEPERSONALIZATION,AND PERSONAL ACCOMPLISHMENT,AND RELEATED FACTORS CALLED PERSONAL INVOLMENT

•STUDIES SHOWS THAT THE TEST HAVE HIGH RELIBALITY AND VALIDITY

BURNOUT STUDIES

FINDINGS FROM BURNOUT STUDIES

THE PERSON’S PERCEPTION OF THE SITUVATION .

THE PERSON’S PAST EXPERIENCES.

THE PRESENCE OR ABSENCE OF THE SOCIAL SUPPORT.

INDIVIDUAL DIFFRENCES WITH REGARD TO STRESS REACTION.

FACTORS DETERMINING THE STRESS EXPERIENCE

THE ENVIRONMENT STRESSOR.

THE INDIVIDUAL STRESS.

THE RELATION B/W STRESSOR AND STRESS

STRESS MANAGEMENT PROGRAME &

TRAINING EMPLOYER.

EMPLOYEE ASSISTANCE PROGRAME.

ORGANISAIONAL CHANGE THAT

IMPROVE WORKING CONDITION.

FINICAL ASSISTANCE.

CONSLUT YOUR EMPLOYEES.

CULTIVATE A FRIENDLY SOCIAL

CLIMATE.

EFFECTIVE COMMUNICATIO

N.

COPING STRESS

SET A GOOD GOAL.

REALIZE THE LIMITS & KNOW WHAT WE CAN DO.

CHANGE YOUR PERSONAL ATTITUDE.

POSSITIVE RE-INFORCEMENT.

ENCOURAGE POSSITIVE SELF TALK.

MAINTAIN A SENSE OF HUMOR.

EFFECTIVE MANAGEMENT TECHINIQUE

MY FINDINGS ON STRESS

Ψ

CHILDHOOD STRESS.

PUBERTY STRESS.

STRESS OF ADOLESCERE.

TRANSITIONAL STRESS.

SENILE STRESS.

5 STAGES OF STRESS IN LIFE

7 TECHNIQUE TO REDUCE STRSS.•PHYSICAL EXECRISE.•DO ONE ACTIVITYOR JOB AT A TIME.•PLAY WITH PETS.•WORK & TAKE A BREAK.•SEARCH THE HELP OF THE CO-WORKER•TIME MANAGEMENT.•ATTEND FOR THE TRAINING PROGRAMES.

MY SUGGESTION’S TO REDUCE STRESS

DON’T WORRY….. BECAUSE IF YOU ARE WORRIED YOU GET A

WRINKLE. SO WHY DON’T YOU SMILE AND GET A DIMPLE .ALWAYS SMILE

AND BE HAPPY……..

SHAKESPEAR SAID……

THANK YOU

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