IVI Executive Briefing Aug 2014
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5/21/2018 IVI Executive Briefing Aug 2014
1/13 Innovation Value Institute 2014
IVI Executive Briefing
5/21/2018 IVI Executive Briefing Aug 2014
2/13
Innovation Value Institute 2014
ResearchEducation /
TrainingAssessment /Benchmarking
Maturing Enterprise IT Capability
IVI Mission
To deliver practice-based research and thought leadership
to transform how public and private sector organisationsglobally manage IT capability for value and innovation
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IVI A global open-innovation consortium .
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Managing IT like
a business
Managing the
IT budget
Managing IT for
business value
Managing the
IT capability
AA Accounting and Allocation
BP Business Planning
BPMBusiness ProcessManagement
CFPCapacity Forecastingand Planning
DSM Demand and SupplyManagement
EIMEnterprise InformationManagement
IM Innovation Management
ITGIT Leadershipand Governance
ODP Organization Designand Planning
RM Risk Management
SAIService Analyticsand Intelligence
SICT Sustainable ICT
SP Strategic Planning
SRC Sourcing
BGM Budget Management
BOPBudget Oversight andPerformance Analysis
FF Funding and Financing
PPPPortfolio Planningand Prioritization
CAMCapability Assessmentand Management BAR
Benefits Assessmentand Realization
EAMEnterprise ArchitectureManagement
ISMInformation SecurityManagement
KAMKnowledge AssetManagement
PAM People AssetManagement
PPMProgram and ProjectManagement
RAMRelationship AssetManagement
RDEResearch, Developmentand Engineering
SD Solutions Delivery
SRP Service Provisioning
SUM Supplier Management
TIM Technical InfrastructureManagement
UED User Experience Design
PM Portfolio Management
TCO Total Cost of Ownership
IT-CMF spans the IT capability of the organization
Increasing maturity improves IT ability to deliver on key business priorities
Each criticalcapability has fivelevels of maturity:
UTM User Training Management
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IT-CMF assessments measure and benchmarkmaturity levels across 4 Macro Capabilities
Cost Centre
Service Centre
Investment Centre
Value Centre
Predictable
Performance
Systemic CostReduction
Expanded FundingOptions
SustainableEconomic Model
Technology Supplier
Technology Expert
Strategic BusinessPartner
Corporate CoreCompetency
TCO
ROI & BusinessCase
Options andPortfolioManagement
Optimised ValueOptimising
Advanced
Intermediate
Basic
Initial
Maturity
Low
High
Managing IT like abusiness
Managing theIT budget
Managing IT forbusiness value
Managing theIT capability
MacroCapability
Unmanaged
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Why is IT capability of the organization important?
Technology
IT Process
IT People
IT Knowledge
Organizational capability to manage IT for business value
Business value and innovation enabled through IT
ITResources
IT capability is about executing stable and repeatable patterns of IT
management activities that deliver business value
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Potential IT value contribution increases with maturity
Maturity level
3Intermediate
High
Low
4Advanced
2Basic
5Optimizing
1Initial
IT enables and drives business value creation and business opportunities
IT is fully aligned with business strategy and anticipates business needs
IT focuses on business value creation
Value oriented IT management using various industry best practices
IT directly contributes to business value creation in some areas
IT turns toward focusing on business value creation, but is mostly understood as service provider
IT mainly provides services allowing business to create value
IT focuses on delivering solutions for business needs, but not a value creator on its own
IT disconnected from business value creation
IT is not an integral part of value creation
IT value contribution
Organization must be able to translate
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IT-CMF architecture how it works
4x Macro-capabilities
35xIT management
capabilities (CriticalCapabilities)
308xCapability BuildingBlocks + individual maturity
profiles
>800x maturity assessmentquestions
>3,400x recommendations (POMs)
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Key benefits of IT-CMF
Leverages the collective intelligence of international
consortium of public and private sector collaboratorsDevelopment
IT-CMF integrates existing frameworks/ standards into ameta-level architecture to provide an integrated & holisticframework
Integrated
IT-CMF allows measurement of improvement against abaseline using standard assessment toolsAssessment
IT-CMF provides benchmarking against peersBenchmarking
IT-CMF provides prioritization & improvementrecommendations for 30+ critical capability areasRecommend
VALUE FOCUS TO MANAGING IT
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The Executive Assessment gives an overview of IT-managementcapabilities across all IT functions ...
Purpose
Provide a high-level comprehensive
view of current and target state in the IT-
CMFs 34 Critical Capabilities (CCs)
First indication of areas that require
attention
Offers broad practice improvements to
improve maturity
Helps to identify:
CC improvement targets for all
capabilities
Critical Capabilities for potential
further assessment deep dives
Clusters of CCs to improve in concert
Key Components
1. Kick-off meeting survey coaching
2. Online survey
3. Follow-up participant interviews4. Analysis of quantitative and qualitative
results
5. Final report with improvementrecommendations
Subject MatterExperts
IT Executives Business leaders
with ITaccountability
Follow up withselected
participants
Online SurveyFollow-upinterviews
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Sponsor planningmeeting
Carefully selectparticipants
Sign NonDisclosureAgreement (NDA)
Pre-assessmentreading material
Preparation Survey Analysis Feedback
Kick-off meetingand assessmentworkshop(mandatory)
Online survey(done at thesame time)
Interviews Analyse survey
and interviews
Recommendations,draft and finalreport.
2 5+ days.5 days 1 5 days 2 5+ days
Understandbusiness and ITcontext behindthe assessment
Adjustassessment to fitorganizations
objectives
Context
Program assessment (elapsed time ~3 weeks)
and follows a standard process that can flex based onorganizational context
Depth of analysis depends on the agreed scope
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At-a-glance: IVI IT-CMF 5-tier education model
Curriculum Tier Course Name Course Description
Tier 1
IT-CMF Passport1-day course. Introduces participants to fundamental IT-CMF concepts, with a component focusing on the
IT-CMF assessment process
IT-CMF Executive
Overview
1-day course. Introduces CIOs and other C-Level executives to IT-CMF, with a special emphasis on assessing
and measuring business value derived from IT
Tier 2
Managing IT for
Business Value
3-day course. Designed for CIOs and senior IT decision-makers, focusses on optimising the IT business value
contribution to the organization. The course shares practical methodologies, IT-CMF tools & case studies,
and discusses how to establish and manage IT for business value in organizations
IT-CMF Core
3-day course. Develops core IT-CMF concepts. Covers the macro capabilities, one CC, CC clusters,
conducting assessments. This course provides a broad overview of IT-CMF so that IT managers &
professionals may begin to implement the framework in their organization
IT-CMF Core
Workshop
1-day facilitated workshop. Provides hands-on coaching in the implementation of the tools and techniques
from IT-CMF. Helps jump-start capability maturity improvement projects at the CC level. Leverages
concepts in the CC Master Deck and POMs, but does not substitute for the IT-CMF Core curriculum
IT-CMF Core Custom
3-to-5 day course. Develops core IT-CMF concepts. Covers the macro capabilities, a number of CCs, CC
clusters, conducting assessments. This course is highly modular and customisable so that consultancy &
services organizations may introduce content aligning with their specialised requirements for using IT-CMF
Tier 3 IT-CMFAdvancedFor individuals who wish to become IT-CMF assessment practitioners, having attained IT-CMF Tier 2
accreditation. Rather than instruction alone, this is an experiential programme for prospective IT-CMF
assessment practitioners.
Tier 4 IT-CMF ExpertFor individuals who have achieved IT-CMF Tier 3 certification, and have significant experience implementing
the framework. Rather than instruction alone, this tier is a 6+ month experientially-driven programme,
focussed on IT-CMF Adoption, change management, and IT Transformation
Tier 5MSc in IT
Management
1-year MSc programme. Accredited by NUI Maynooth. This course is designed for individuals who wish to
acquire a thorough grounding in IT-CMF and to apply the framework to IT challenges in their organization
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