IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits
Post on 01-Jul-2015
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IT Reporting4 Easy Steps to Improve IT’s Reputation and Excel at Audits
IT Briefing Series
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SPEAKERS
Ziya GunayIT Director
People’s Bank & Trust
Ray BarberProduct Marketing Manager
Kaseya
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AGENDA
• Introductions
• Reporting Fundamentals
• Reporting Steps Discussion
• Recap
• Q&A
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Ask Yourself:
Would you like to have the tools to prove IT’s
contributions to your management team
instead of being viewed as a cost center?
Are you concerned about the time and effort
your team spends compiling data and
avoiding roadblocks during audit preparation?
Reporting Fundamentals
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Elements of Reporting
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Understanding Your Audience
• Who is actually going to consume it?
• What is their goal for the data?
– Proof of something
– Measurement
– Compliance
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Getting the Right Data
• Where is it stored?
• How is it structured?
• How do you get it somewhere you can use?
The Steps
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Step 1: To Whom am I Reporting?
Providing information to the business can take many forms, who’s your
audience?
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Finding and providing relevant data at a physical and security level
Step 2: Capturing Data
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Step 3: Capturing Actions
Finding out what is happening and where
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Turning technical data into business decision making content
Step 4: Making It Relevant
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Bonus step: Body of Proof
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OUR VISION
“Providing Enterprise-Class IT Systems Management for Everybody”
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CORE PRINCIPLES
Discover
Manage
Automate
Validate
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CONSOLIDATED DISCOVERY
N
M
A
P
Multiple Scan Methods
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GOOD PRACTICE
100’s of Pre-Defined Views, Maintenance Routines and Policies
• Device Views by Type– By OS Type/Ver– Exchange, SQL, IIS, etc
• Maintenance Routines– PC and Server Maintenance
• Monitor Sets– Application Events/Logs– Hardware Thresholds– Up/Down Faults– Servers, Database, Exchange and Domains– 3rd Party Backup, Security and Network Infrastructure
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Discover the State of IT
• Systems• Assets• Mobile Devices• Network Devices
Manage the State of IT
• Scheduling• Procedures• API/Messaging
Automate the State of IT
• Reporting• Dashboards• Interactive Data Views
IT Configuration Management
Asset Management
Security
Business Continuity
Service Delivery
Systems Monitoring
• Remote Management• Software Deployment• Power Management
• Image Deployment• Desktop Migration• Mobile Device Management
• Network Discover & AD
• Hardware/Software
• Asset Management• Virtual Machine Management
• AntiVirus• AntiMalware
• Patch Management• Software Updates
• Image Backup• Image Virtualization
• File & Folder Backup
• Service Desk/Ticketing• Policy Management• Service Billing
• Policy Compliance• Time Tracking
• Systems Checks & Alerts• Agent Monitoring• Enterprise Monitoring
• Agent-less Monitoring• Log Monitoring
UNIFIED MANAGEMENT
Join Us:
Sign Up for a Demo Today!
Contact us:
1 (877) 926-0001
sales@kaseya.com
Learn more:
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