Transcript
EMOTIONAL INTELLIGENCE
THE KEY TO HAPPINESS & SUCCESS
BY LARA CAMASSA27TH JULY 2015
laracamassa@hotmail.com
DEFINITION
IQ & EQ
WHAT’S MORE IMPORTANT?
TIPS
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"Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict."
- Mayer & Salovey, 1997
EMOTIONAL INTELLIGENCE
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IQ AND EQINTELLIGENCE
QUOTIENTIntelligence Quotient (IQ) is a value that
indicates a person's ability to learn,
understand, and apply information
and skills in a meaningful way.
laracamassa@hotmail.com
IQ AND EQEMOTIONAL QUOTIENT Emotional Quotient
(EQ) is a measure of a person's ability to perceive, control,
evaluate, and express emotions.
The most important component of the EQ
is empathy.
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IQ understanding INFORMATION
EQ understanding EMOTION
IQ AND EQ
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WHAT’S MORE IMPORTANT?
FINANCIAL SUCCESS
85% SOFT SKILLSAbility to communicate
negotiate, and lead
15% TECHNICAL KNOWLEDGE
FINANCIAL SUCCESS
SOFT SKILLSTECHNICAL KNOWLEDGE
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WHAT’S MORE IMPORTANT?
“People would rather do business with a person they like and trust rather than someone they don’t, even if the likeable person is offering a lower quality product or service at a higher price”
Nobel Prize Daniel
Kahneman
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WHAT’S IMPORTANT FOR RECRUITERS?
•71 % value EI more than IQ
•59 % would not hire someone who has a high IQ but low EI
•75% of the time , the high EI candidate will beat out the high IQ candidate for a promotion
Career Builder Statistics
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WHY PEOPLE FOLLOW THEM?
“Emotional expressiveness and the ability to emotionally inspire are key
components of charismatic and transformational leadership”
(Bass & Riggio, 2006; Riggio & Riggio, 2008)
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I DON’T NEED EI IN MY JOB
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THANK YOU!
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