IoT and applied Social Capital Theory

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AUTHOR: Willi Schroll, strategiclabs Berlin – CONFERENCE: IoT Week – London 16th-20th June 2014 – DATE: 18th June 2014 – TRACK: Society – HASHTAG: #IoTweek – Please download the study "Connected Reality 2025" for free: http://de.slideshare.net/Z_punkt/z-punkt-studyconnectedreality2025englsingle OUTLINE of the presentation: I. Foresight perspective on IoT and related drivers II. IoT and the „Power of Social“ THESES Thesis I: Most of IoT has as much to do with social relationships as it does with technology Thesis II: Socio-­centric analysis complementing the user­‐centric standards Thesis III: Network theory and Social Capital theory are essential perspectives to build a framework for IoT development/UXD A dominant part of the slidedeck introduces the study "Connected Reality 2025". The Living Bridges Planet community (facebook group of 6.800) is intended as an exemplification of applied Social Capital theory. Since 2012 a "network of networks" has been – including frequent video chats, peer2peer learning, knowledge flow, the spreading and the re-accumulation of the social capital form trust. This dynamics illustrates the "power of social". Implications for IoT design and development are affecting the IoT research design and the assumptions / process design in product and service development. (See theses above) http://de.slideshare.net/Z_punkt/z-punkt-studyconnectedreality2025englsingle

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IoT  and  applied    Social  Capital  Theory  T h e   e x a m p l e   o f   L i v i n g   B r i d g e s   P l a n e t  

Willi  Schroll,  strategiclabs  Berlin  –  #IoTweek  –  IoT  Week  –  London  18th  June  2014  –  track:  Society  

What  is  foresight?  

Foresight:  A  Birds  eye‘s  view  –  zoom  in  &  out  

Tracking  all  STEEP  sectors  ...  

IntersecQons  &  interferences  growing  massively  

Foresight  

Technology  Society  

InnovaQon  

Change   TransformaQon  

Foresight  –  Emerging  Technologies  

Technology  Society  

TransformaQon  

...  and  Emerging  Cultures  

conflict  zone  

evoluQon  zone   entangled  systems  

I.  Foresight  perspec:ve  on  IoT  and  related  drivers  

Sources: http://www.computerweekly.com/news/2240212466/Google-bets-on-internet-of-things-with-Nest-acquistion – http://time.com/37842/facebook-oculus-rift/  

2014  

January   February   March  

$ 3.2 billion  

$ 2 billion  

First  big  acquisi:ons  in  the  new  tech  wave  

Measurable  acquisi:on  ac:vi:es    

Source: http://iotpedia.com/2014/01/28/latest-acquisitions-from-the-internet-of-things-space/ (January 2014)  

Technology  

Society  

Economy  

Table  of  content  (1)  

Analysis  of  technological  key  trends  and  innovaQon  fields  

Analysis  of  social  drivers,  life-­‐  and  workstyle  trends  

„Weak  signal“  cases  of  today  –  to  anQcipate  a  scenario  of  CONNECTED  MARKETS  2025  

Table  of  content  (2)  

CONNECTED  BUSINESS  2025  transformaQonal  drivers,  key  concepts  and  mindsets,  impact  compass  for  econo-­‐mical  branches  

CONNECTED  LIVING  2025  –scenario  story,  radical  change,  societal  and  poliQcal  impact  

The  following  selected  „weak  signal“  examples  of  today  anQcipate  some  

aspects  of    Connected  Markets  in  2025    

Tesco  –  Online  pickup  at  local  retailer  –  p.34  

Fitbit  FlexTM  –  The  moQvaQon  coach  on  your  handlebars  –  p.36  

Wi-­‐Fi  Bulb  –  The  remote-­‐controlled  lightbulb  –  p.38  

Zookal  –  Flying  textbooks  –  p.40  

Double  –  Omnipresence  for  all  –  p.42  

MeMobility  –  En  route  to  a  seamless  transport  service  –  p.44  

(1)  Echelon  –  Intelligent  streetlighQng  in  500  towns    (2)  Big  Belly  Solar  –  The  solar-­‐powered  compacQng  rubbish  bin    p.46  

Baxter  –  The  intelligent  manufacturing  robot  –  p.48  

Bitponics  –    The  gardener  in  the  Cloud  –  p.50  

III.  Challenges  

Challenges  Technological  challenges  

III.  Challenges  

dynaxity  realQme  

regulaQons  

complexity  

standards  

safety  &  security  

really  big  data  

Image  source:  hgp://makerswarm.com/    

With  a  broader  definiQon  of  „connectedness“  the  volume  of  objects  might  exceed  even  the  trillion  in  2025.  

1  trillion  connected  things?  

Example:  The  „Cogni:ve  cams“  assump:on  

SoK  connec:vity  Cheap  „cogniQve  cams“  recognize  and  track  objects  and  states  

Collage;  image  source:  hgp://en.wikipedia.org/wiki/File:DeskUnion_Coworking_Glasgow.jpg    (2014-­‐04-­‐12)  

III.  Challenges  

Challenges  Examples  with  a  social  context  

Security  at  home  

Source:  hgp://www.laQmes.com/business/technology/la-­‐fi-­‐tn-­‐refrigerator-­‐hacked-­‐internet-­‐of-­‐things-­‐cyber-­‐agack-­‐20140116,0,5757808.story  

Infrastructural  security  

Source:  hgp://www.wired.com/2013/07/securing-­‐the-­‐internet-­‐of-­‐things/    –  Image  source:    hgp://it.wikipedia.org/wiki/HAL_9000    

“The   Call   to   Ac7on:   The   Internet   of  Things   is   s7ll   in   its   infancy   and   the  security   community   has   a   chance   to  build   in   new   approaches   to   security   if  we  get  started  now  ...”                                  Bruce  Sterling  

Job  market  

Source:  hgp://www.salon.com/2014/01/17/robots_are_stealing_your_job_how_technology_threatens_to_wipe_out_the_middle_class/  

Business  model  challenge  

Sources:  The  Zero  Marginal  Cost  Society:  The  Internet  of  Things,  the  CollaboraQve  Commons,  and  the  Eclipse  of  Capitalism:  Jeremy  Rioin  hgp://www.amazon.com/Zero-­‐Marginal-­‐Cost-­‐Society-­‐CollaboraQve/dp/1137278463/    –    the  quote  is  from:  The  Internet  of  Things:  Monopoly  Capitalism  vs.  CollaboraQve  Commons  |  Jeremy  Rioin    hgp://www.huffingtonpost.com/jeremy-­‐rioin/internet-­‐of-­‐things_b_5104072.html    

„In  this  new  world,    social  capital  is  as  important  as  financial  capital,    access  trumps  ownership,  sustainability  supersedes  consumerism,    coopera7on  ousts  compe77on“  Jeremy  Rioin  

System  challenge?  

Sources:  How  the  "Internet  of  Things"  is  killing  capitalism  hgp://www.youtube.com/watch?v=0_fq2Y8TfRg  

Jeremy  Rioin  on  YouTube:  How  the  "Internet  of  Things"  is  killing  capitalism    

Power  shiK  to  machines?  

The  power  shiw  to  algorithms  and  machines  might  result  even  in  new  unknown  risk  types.    

Image  source:  hgp://en.wikipedia.org/wiki/File:EEG_Recording_Cap.jpg    

III.  Challenges  

Challenges  =  also  a  new  opportunity,    

a  new  market  in  IoT  

III.  Challenges  Collabora:ve  economy  +  IoT  

III.  Challenges  Smart  green  economy  +  IoT  

•     

beyond  lew  and  right  

Maker  culture,  crowdfunding  &  open  innova:on  

III.  Challenges  Development  has  to  take  into  account  ...  the  user  

We  already  know!  

III.  Challenges  Inconvenient  truth:  Development  &  design  

have  to  be    socio-­‐centric    

from  the  very  beginning    –  think  of  defini7on  of      

iot/„things“  

II.  IoT  and  the    

„Power  of  Social“    

Social  Capital  Theory*  =  

One  perfect  example  for  the    power  of  applied  social  capital  persepc:ve  

(it  works)  

*according  to  sociologist  Robert  Putnam    

Living  Bridges  Planet    is  an    

acQon  and  learning  plazorm  

Bert-Ola Bergstrand

•   Started  March  2012  •   Network  of  networks  •   About  50  events  •   6.800+  members  •   Sustainability  +  supporQveness  •   CreaQng  social  capital,  visibility  

Thesis  I:  Most  of  IoT  has  as  much  to  do  with  social  relaQonships  as  it  does  with  technology  

We    should  start  to  see  with  both  eyes  at  once!  

Thesis  II:  Socio-­‐centric  analysis  complemenQng  the  user-­‐centric  standards  

Thesis  III:  Network  theory  and  Social  Capital  theory  are  essenQal  perspecQves  to  build  a  framework  for  iot  development/UXD  

visibility  

connec:on  flow  

apprecia:on  

inspira:on  

value  flow  

mo:va:on  

belonging  

fun  

trust     support  

flow  

RecommendaQon:  IntegraQng    Social  Capital  pespecQve  into  

user  research  and  development  of  IoT  products  &  

services  

knowledge  flow  aYen:on  

beyond  lew  and  right  

Contact    Willi  Schroll  hgp://about.me/wschroll    hgp://strategiclabs.de  hgp://socialforesight.net    schroll  [at]  strategiclabs.de  

(hgp://livingbridgesplanet.wordpress.com)  

Download  „Connected  Reality  2025“    English  and  German,  two  opQonal  formats.  

English  version  –  DIN  A4  upright:  hgp://de.slideshare.net/Z_punkt/z-­‐punkt-­‐studyconnectedreality2025englsingle    More  versions:    hgp://www.z-­‐punkt.de/connected-­‐reality2025-­‐en.html        

Sources  Pleases  find  the  sources,  including  images  sources,  in  the  study  menQoned  above  (free  pdf  download)  

18th  June  2014  –  Track:  Society  –  2pm-­‐5:30pm  

Bridging  the  World  -­‐  Learning  by  Connec:ng  

IoT  and  applied  Social  Capital  Theory  –  the  example  of  Living  Bridges  Planet  

Willi  Schroll,  strategiclabs,  Eric  Lynn,  cultureQs  (Living  Bridges  Planet  Community)    

Barriers  in  Home  Automa:on  and  how  to  un-­‐stuck  (Impulse  from  Jürgen  Wege,  AALIOT)    

Panel    

IoTPeople  –  The  community  to  connect  technological  and  social  innovators  -­‐  Kim  Balle,  Ina  Lauth  et  al.  -­‐  IoTPeople  Community  

IoT  and  rela:onship  dynamics  (Jolocom)  –  Vision  and  status  of  Jolocom  sowware  development  –-­‐  Joachim  Lohkamp,  founder  Jolocom,  ChrisQan  Hildebrand,  partner  

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