IOD PARC: Achordus

Change: the conversation

Using a large online conversation process for engagement and participation in organisational change

Case Studies

Discussion

Agenda

change: the conversation

At IOD PARC, our key focus is to help our clients understand and improve the impact they have.

We do this working in partnership with clients, drawing from our heritage in results-based performance assessment and organisation development.

IOD PARC

IOD PARC

strategy

structure

culture

leadership

“Everyone needs to struggle with the question of what kind of future we want to create, and that vision is something that is alive and open to change. Vision is more a dialogue than a declaration. It is an important conversation, a significant stretch of the imagination, and it needs to emerge as a collective work-in-progress from each unit. Once a vision is laminated, it loses its life…..I finally realized that it was the act of creating a vision that matters, not so much the content of what it was”

From Flawless Consulting, Peter Block

The role of conversation in change

What do we mean by technologies?

Why use technologies in change?– Communicate

– Converse

– Collaborate

Using technologies in change

A process to enable a distributed community to come together around pressing organisational or business issues.

Guided by a structured methodology, led by a facilitator, Achordus offers a time-limited online engagement to invite employees, stakeholders and communities to participate in a purposeful online conversation.

Achordus

Organisation consulting

Social technologies

Stakeholder engagement

Achordus

Frame Discuss Codify Action

Achordus: the process

Current experience Priorities Brainstorm Action

Discussion context

Discussion topicsCodify

Achordus: the process

Achordus: the tool

Welcome messagewith video

Profile

Google Translate

Phases

Discussion context

Discussion topics

“Take me to the discussion”

Post a comment

Title

Detail

Tags

Tagcloud

My commentsFavourites Unreads

From the outsetMake it realCreate space

In the set-up processLeadership TeamTimingA great invitation

During the eventModeratorsSpace and time

After the eventFollow upAction

Achordus: success factors

Com

mu

nic

ati

on

• 38 Degrees• Department for International Development• Trócaire

Achordus: How we’ve used it

Trócaire What we were initially asked in to do

– Impact of global downturn– Country office restructure

What we did– Organisational design– Consultation process– Communications – Leadership support

How we integrated Achordus into activity– 3 phases

What difference it made

Pseudo-consultation– The “real” conversations are elsewhere– The actions bear little relation to the community

suggestions

Publicness in an environment where it’s not “safe to speak up or out”

Risks

Get a large group (up to 5,000) into a conversation for minimal cost per person

Buy in and commitment to the process as well as the outcome

New public space

New connections

Statement of intent

– Explicitly participatory– Public (named) conversations on something that

matters– Concentrated organisational focus

Benefits

Things we’d like to understand further – Impact– Influence (particularly on leadership practice)– Embedding

IOD PARC

Your current challengesThemesQuestions

Discussion

Erica Packington

erica@iodparc.comwww.iodparc.com

0114 267 3620

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