Transcript

PGAProfessional Golf Management

Introduction to Teaching and Golf Club Performance

Level 1: Seminar Manual

© 2010 The PGA of AmericaAll Rights Reserved.

Copyright contents may not be reproduced in any mannerwithout the prior written permission of The PGA of America.

The PGA of America reserves the right to modify the contents of this document at any time.

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

TABLE OF CONTENTSINTRODUCTION 1

INTRODUCTION AND OVERVIEW 2

LEARNING: PHASES, EVIDENCE, IMPLICATIONS FOR TEACHING 5

LEARNING: PROCESS, CHANGES, IMPLICATIONS FOR TEACHING 15

LESSON PROGRESSION 24

ANALYZING STUDENT NEEDS AND SETTING GOALS 28

ASSESSMENTS 32

SKILL ASSESSMENTS 33

PHYSICAL ASSESSMENTS 40

CLUB PERFORMANCE ASSESSMENT 52

WHOLE GROUP CLOSE OF DAY 1 64

DAY 2 INTRODUCTION AND AGENDA 65

EXPLANATIONS AND DEMONSTRATIONS 66

PRINCIPLES FOR STRUCTURING PRACTICE CONDITIONS 71

HOW JUNIORS LEARN 81

TEACHING STUDENTS WITH SPECIAL NEEDS 95

FULL SWING VIDEO ACTIVITY 98

SHORT GAME VIDEO ACTIVITY 108

CLUB PERFORMANCE ACTIVITY 118

SELF-ASSESSMENT OF TEACHING 124

SEMINAR SUMMARY 129

PREPARING FOR THE WORK EXPERIENCE ACTIVITIES 132

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PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

INTRODUCTIONThe PGA Professional Golf Management Level 1 Introduction to Teaching and Golf Club Performance course provides a framework to help aspiring golf professionals understand how to teach the game to beginning golfers, including juniors. This framework includes information about various teaching strategies, how students learn, how the body produces a golf swing, and how a student’s golf equipment can affect his or her performance, both positively and negatively.

The Introduction to Teaching and Golf Club Performance seminar is designed to provide a forum in which to apply knowledge of golf instruction and equipment in conjunction with PGA PGM faculty and PGA PGM participants. PGA PGM faculty will also review the requirements for completing the work experience activities and the knowledge test.

SKILL PRACTICE

The seminar presents opportunities to practice and reinforce the concepts presented in the pre-seminar. Led by PGM faculty, seminar activities will demonstrate how to apply knowledge of how people learn, teaching concepts and strategies, and understanding of the golf swing and golf equipment. You will participate with other PGA PGM apprentices and college students in group activities that require you to assess and react to common situations that occur in golf lessons. PGA PGM faculty will also review the requirements for completing the work experience activities and the knowledge test.

SEMINAR MATERIALSTo complete this course, you will need the following:

The Introduction to Teaching and Golf Club Performance Day 1 seminar manual, which includes a copy of the slides presented in the seminar

The Introduction to Teaching and Golf Club Performance pre-seminar manual

A copy of your answers from the learning activities presented in the Introduction to Teaching and Golf Club Performance pre-seminar

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PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

INTRODUCTION AND OVERVIEW

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PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

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PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEARNING: PHASES, EVIDENCE, IMPLICATIONS FOR TEACHING

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 1 SEMINAR MANUAL 5

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

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ACTIVITY 1: LEARNING A PHYSICAL SKILL

This activity is a demonstration of what a beginning student experiences in the cognitive phase of the learning process. You will try to learn a new movement skill, where you raise your fingers off of a flat surface in a prescribed pattern.

Begin the activity by laying your dominant hand (right for right-handed people, left for left-handed people) flat on your desk, with your fingers spread out.

Next, lift your index and ring fingers off of the desk while keeping your thumb and other fingers flat on the desk, and then lower your fingers back to the desk.

Following this, lift your middle and little fingers off of the desk while keeping your thumb and other fingers flat on the desk, and then lower your fingers back to the desk.

After you successfully perform each movement a few times, repeat the sequence as quickly and accurately as possible.

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PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

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PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEARNING: PROCESS, CHANGES, IMPLICATIONS FOR TEACHING

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ACTIVITY 2: SHORT-TERM MEMORY TEST

This activity demonstrates the amount of information that the average person can store in short-term memory (STM). The teacher will show you a slide that contains 27 letters, arranged in a 9x3 grid. After a short period of time, the teacher will take the slide away. Try to remember as many of the letters you can, as well as the row and column where they appeared.

Five seconds after the teacher removed the slide, write down as many letters as you can remember, in the row and column where they appeared.

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LESSON PROGRESSION

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ANALYZING STUDENT NEEDS AND SETTING GOALS

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ASSESSMENTS

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SKILL ASSESSMENTS

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ACTIVITY 3: SKILL ASSESSMENTS

In this activity, you will discuss the use of various measurement tools used to assess the skill and proficiency level of golf students.

PART 1

After an overview of commonly used assessment tools, you will discuss these tools with your group members and answer the following questions.

1. Do you have any first-hand experience with any assessment tools, either as a teacher gauging a student’s skills or having your own skills assessed?

2. Do any positive or negative factors stand out from your experience?

Following the discussion, the teacher will discuss one assessment tool currently used by the PGA: the Performance Analysis Record (PAR) forms. A sample PAR scorecard and instructions for using the scorecard are presented on the following page.

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PAR Instructions PAR Scorecard

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PART 2

After completing the PowerPoint portion of the activity, you will move to the short game assessment area, where you will participate in a putting activity using a PAR scorecard, including an evaluation of your scorecard.

Read the following putting directions, and mark the putting section on the given portion of the PAR scorecard. The instructor will moderate a discussion of the results.

Use the following space to record any reactions to the exercise and any questions you have about assessment tools.

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PHYSICAL ASSESSMENTS

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ACTIVITY 4: MAKING INITIAL PHYSICAL OBSERVATIONS

The understanding of bones, joints, muscles, and movement patterns should allow you to initially observe your students for the purpose of predicting what their swinging motions will look like. Your predictions will serve as the basis for your notions of any swing faults that the students may exhibit when they swing the golf club.

During the activity, two or three volunteers from the class will approach the front of the classroom. As the volunteers move, observe them, and mark the following table according to what you see.

Body Part Position Observation

Head Forward

Side tilt

Shoulders Rounded

Square

One lower

Scapular winging

Lower back Arched

Flat

Hips One side tilted higher

Pelvic rotation forward

Pelvic rotation backward

Flat glutes

Feet Externally rotated

Internally rotated

Pronated

Supinated

Dominant stance Left

Right

Walking pattern Cross-crawl arm/leg action

Shoulder rotation

After entering your observations, break up into your groups to compare your results and discuss how the factors you observed might affect the volunteers’ swing motion.

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CLUB PERFORMANCE ASSESSMENT

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WHOLE GROUP CLOSE OF DAY 1

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DAY 2 INTRODUCTION AND AGENDA

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EXPLANATIONS AND DEMONSTRATIONS

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PRINCIPLES FOR STRUCTURING PRACTICE CONDITIONS

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HOW JUNIORS LEARN

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TEACHING STUDENTS WITH SPECIAL NEEDS

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FULL SWING VIDEO ACTIVITY

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ACTIVITY 5: FULL SWING VIDEO ACTIVITY

In this activity, you will watch two videos of the full swing of a beginning student: one preceding a golf lesson, and one after the lesson.

After being introduced to the student and watching the pre-lesson video, you will fill out a series of worksheets based on your observations of the student and the approaches that you would take if you were to teach the student for a series of three lessons.

You will then participate in group discussions and presentations based on the contents of your worksheets, and watch videos of the student’s swing after his lesson and a lesson recap by the student’s instructor.

On the final worksheet, you will record any changes that you would make to your answers on the first four worksheets based on the group discussions and the post-lesson video.

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STUDENT INFORMATION

Name: _______________________________ Gender: _______________________________

Age: ______________ Handicap: _____________________________

Rate the following on a 1-10 scale (1 being exceptionally weak, 10 being exceptionally strong):

Driver: Chipping:

Fairway: Bunker Play:

Long Irons: Putting Under 5 Feet:

Middle Irons: Putting 5-20 Feet:

Short Irons: Putting Over 20 Feet:

Wedges Course Management:

Pitching: Pre-Shot Routine:

Normal ball flight consists of: ______________________________________________________

Poorly hit shots tend to: ___________________________________________________________

How much golf do you play? _______________________________________________________

How often do you practice? ________________________________________________________

Are you willing to practice? ________________________________________________________

Do you take many lessons? ______________ If so, how often? ________________________

Is golf related to your job? _________________________________________________________

Do you play at a private or public facility? ____________________________________________

Please list specific goals for this series of lessons. ______________________________________

_______________________________________________________________________________

One year goal: __________________________________________________________________

_______________________________________________________________________________

Hobbies: _______________________________________________________________________

_______________________________________________________________________________

Why do you want to play golf? _____________________________________________________

_______________________________________________________________________________

Current job: ____________________________________________________________________

Instructor Observations:___________________________________________________________

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BALL FLIGHT/VIDEO ANALYSIS WORKSHEET

Describe the connection of the following ball flight factors to the observed full swing shape:

Clubhead Path: __________________________________________________________________

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Clubface Position: _______________________________________________________________

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Angle of Approach: ______________________________________________________________

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Squareness of Contact: ____________________________________________________________

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Clubhead Speed:_________________________________________________________________

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PRE- AND IN-SWING ANALYSIS WORKSHEET

Answer the following questions regarding your pre-swing and in-swing preferences:

What pre-swing issues would you address with this student in the first of three lessons?

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What pre-swing issues would you address with this student in the second of three lessons?

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What pre-swing issues would you address with this student in the third of three lessons?

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What in-swing issues would you address with this student in the first of three lessons?

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What in -swing issues would you address with this student in the second of three lessons?

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What in -swing issues would you address with this student in the third of three lessons?

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SUGGESTED DRILLS WORKSHEET

Answer the following questions regarding your preference in drills for this specific student.

What drills would you use to incorporate your suggested swing changes in the first lesson?

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What drills would you use to incorporate your suggested swing changes in the second lesson?

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What drills would you use to incorporate your suggested swing changes in the third lesson?

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 106

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

PRACTICE ROUTINES WORKSHEET

Answer the following regarding your practice routine preferences for this specific student.

Describe a practice routine that will help incorporate your suggestions in the first lesson.

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Describe a practice routine that will help incorporate your suggestions in the second lesson.

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Describe a practice routine that will help incorporate your suggestions in the third lesson.

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 107

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

POST-INSTRUCTION WORKSHEET

Answer the following questions about your post-instruction video observations of the student.

Describe any changes in your own approach you would make in your pre-swing or in-swing suggestions after the group discussion and post-instruction video review.

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Describe any changes in your suggested drill list for the series of lessons after the group discussion and post-instruction video review.

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Describe any changes in your suggested practice routines for the series of lessons after the group discussion and post-instruction video review.

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 108

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

SHORT GAME VIDEO ACTIVITY

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 109

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 110

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 111

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

ACTIVITY 6: SHORT GAME VIDEO ACTIVITY

In this activity, you will watch two videos focused on the short game of a beginning student: one preceding a golf lesson, and one after the lesson. You will be assigned to a group with a specific focus on one aspect of a student’s short game (putting, chipping, pitching, or bunker shots).

After being introduced to the student and watching the pre-lesson video, you will fill out a series of worksheets based on your observations of the student and the approaches that you would take if you were to teach the student for a series of three lessons.

You will then participate in group discussions and presentations based on the contents of your worksheets, and watch videos of the student’s swing after his lesson and a lesson recap by the student’s instructor.

On the final worksheet, you will record any changes that you would make to your answers on the first four worksheets based on the group discussions and the post-lesson video.

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 112

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

STUDENT INFORMATION

Name: _______________________________ Gender: _______________________________

Age: ______________ Handicap: _____________________________

Rate the following on a 1-10 scale (1 being exceptionally weak, 10 being exceptionally strong):

Driver: Chipping:

Fairway: Bunker Play:

Long Irons: Putting Under 5 Feet:

Middle Irons: Putting 5-20 Feet:

Short Irons: Putting Over 20 Feet:

Wedges Course Management:

Pitching: Pre-Shot Routine:

Normal ball flight consists of: ______________________________________________________

Poorly hit shots tend to: ___________________________________________________________

How much golf do you play? _______________________________________________________

How often do you practice? ________________________________________________________

Are you willing to practice? ________________________________________________________

Do you take many lessons? ______________ If so, how often? ________________________

Is golf related to your job? _________________________________________________________

Do you play at a private or public facility? ____________________________________________

Please list specific goals for this series of lessons. ______________________________________

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One year goal: __________________________________________________________________

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Hobbies: _______________________________________________________________________

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Why do you want to play golf? _____________________________________________________

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Current job: ____________________________________________________________________

Instructor Observations:___________________________________________________________

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 113

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 114

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

BALL FLIGHT/VIDEO ANALYSIS WORKSHEET

Describe the connection of the following ball flight factors to the observed results in the assigned short game area:

Clubhead Path:__________________________________________________________________

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Clubface Position:________________________________________________________________

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Angle of Approach:_______________________________________________________________

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Squareness of Contact:____________________________________________________________

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Clubhead Speed:_________________________________________________________________

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 115

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

PRE- AND IN-SWING ANALYSIS WORKSHEET

Answer the following questions regarding your pre-swing and in-swing preferences:

What pre-swing issues would you address with this student in the first of three lessons?

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What pre-swing issues would you address with this student in the second of three lessons?

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What pre-swing issues would you address with this student in the third of three lessons?

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What in-swing issues would you address with this student in the first of three lessons?

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What in -swing issues would you address with this student in the second of three lessons?

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What in -swing issues would you address with this student in the third of three lessons?

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 116

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

SUGGESTED DRILLS WORKSHEET

Answer the following questions regarding your preference in drills for this specific student.

What drills would you use to incorporate your suggested swing changes in the first lesson?

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What drills would you use to incorporate your suggested swing changes in the second lesson?

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What drills would you use to incorporate your suggested swing changes in the third lesson?

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 117

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

PRACTICE ROUTINES WORKSHEET

Answer the following regarding your practice routine preferences for this specific student.

Describe a practice routine that will help incorporate your suggestions in the first lesson.

_______________________________________________________________________________

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Describe a practice routine that will help incorporate your suggestions in the second lesson.

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Describe a practice routine that will help incorporate your suggestions in the third lesson.

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 118

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

POST-INSTRUCTION WORKSHEET

Answer the following questions about your post-instruction video observations of the student.

Describe any changes in your own approach you would make in your pre-swing or in-swing suggestions after the group discussion and post-instruction video review.

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

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Describe any changes in your suggested drill list for the series of lessons after the group discussion and post-instruction video review.

_______________________________________________________________________________

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Describe any changes in your suggested practice routines for the series of lessons after the group discussion and post-instruction video review.

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 119

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

CLUB PERFORMANCE ACTIVITY

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 120

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

ACTIVITY 7: EVALUATING GOLF CLUB PERFORMANCE

The purpose of this activity is to isolate golf club performance characteristics to determine objective results and gather subjective feedback following each shot.

For this activity, you will be divided into groups of three students. One of you will act as the “Player,” another as the “Golf Professional,” and the third as the “Recorder.”

You will be given a number of sets of golf clubs. Each club in each set is identical to the others in the set except for one performance specification. This will allow you to isolate one performance specification in order to observe the effect it has on a golf swing. For example, in order to isolate the lie angle performance specification, all club specifications would be identical except lie angle, and the lie angles would be 56, 60, and 64 degrees.

For this activity, you will be divided into groups of three students. One of you will act as the “Player,” another as the “Golf Professional,” and the third as the “Recorder.” The “Player” will strike golf balls with each club in the set. The “Golf Professional” is responsible for giving new clubs to the “Player” and asking appropriate questions in order to coax subjective feedback out of the “Player.” The “Recorder” will note the objective and subjective feedback stemming from the golf shot on the worksheet, which begins on the following page.

The objective feedback is what can be directly observed about the golfer and/or the flight of the ball (for example, the degree to which the “Player” looks comfortable or uncomfortable during the swing). The subjective feedback consists of the remarks or comments made by the “Player” about the most recent shot.

The “Golf Professional” must keep the activity moving at a quick pace, so the “Player” does not have enough time to get used to the club and change his or her swing in compensation for the different specifications.

Repeat this process for every club in every set of clubs until all performance variables have been tested.

Remember that each performance specification has an effect on other characteristics. For example, the club length affects the lie angle.

Note that this activity is simply an observance of the golf club’s performance characteristics and their effect on ball flight and player performance. Accurate test results are not necessarily evident until all of the characteristics have been recorded and studied.

After all of the data has been gathered, discuss the equipment changes that could be made (based on the data) to improve ball flight.

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 121

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

GOLF CLUB PERFORMANCE ACTIVITY WORKSHEET

Date: ____________

“Golf Professional” Name: ________________________________________________________

“Recorder” Name:________________________________________________________________

“Player” Name:__________________________________________________________________

“Player” Age: _____________ “Player” Handicap: _____________

Club Number

Grip Size Objective Results Subjective Feedback

1 .960

2 .930

3 .900

Club Number

Shaft Flex Objective Results Subjective Feedback

4 Stiff

5 Regular

6 Ladies

Club Number

Head Type Objective Results Subjective Feedback

7 Straight

8 Offset

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 122

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

9B Bore through

Club Number

Lie Angle Objective Results Subjective Feedback

9 56°

10 58°

11 60°

Club Number

Length Objective Results Subjective Feedback

12 39”

13 38”

14 37”

Club Number

Driver Length Objective Results Subjective Feedback

15 43”

16 45”

17 47”

Club Number

Driver Head Objective Results Subjective Feedback

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 123

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

18 Straight

19 Offset

Club Number

Lie Angle (B) Objective Results Subjective Feedback

20 61°

21 55°

22 58.5°

Club Number

Shaft Flex (B) Objective Results Subjective Feedback

23 Ladies

24 Regular

25 Stiff

Club Number

Length (B) Objective Results Subjective Feedback

26 37.25”

27 38.25”

28 39.25”

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 124

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 125

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

Recommendations:

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LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE DAY 2 SEMINAR MANUAL 126

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

SELF-ASSESSMENT OF TEACHING

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 127

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 128

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 129

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 130

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 131

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

SEMINAR SUMMARY

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 132

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 133

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 134

PGA PROFESSIONAL GOLF MANAGEMENTCopyright © 2010 The PGA of America

PREPARING FOR THE WORK EXPERIENCE ACTIVITIES

WORK EXPERIENCE ACTIVITIES

Congratulations on completing the seminar for this course. After you have finished all of the Level 1 seminars, you will engage in a series of work experience activities, which will allow you to apply knowledge and skills learned in each course to on-the-job situations at the facility where you work or intern. These activities must be recorded and detailed in your work experience portfolio, which can be downloaded from the PGA Knowledge Center at PGALinks.

PREPARING FOR THE KNOWLEDGE TEST

After you complete the work experience activities, you will be required to pass a knowledge test with questions based on the material covered in this pre-seminar course manual and the content covered in the seminar. The knowledge test will consist of true/false and multiple-choice questions similar to the ones in the self-checks in this course. The test will have a time limit, so having a firm understanding of the course material will be essential for finishing in the allotted time.

Test questions related to this course will be designed to test your knowledge of the various components of customer relations. An effective way to prepare for the test is to review the learning outcomes, reading assignments, learning activities, and the self-checks in the pre-seminar, as well as the slides and activities from the seminar. Information about registering for the knowledge test is available on the PGA Knowledge Center at PGALinks.

LEVEL 1: INTRODUCTION TO TEACHING AND GOLF CLUB PERFORMANCE SEMINAR MANUAL 135

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