Transcript
An Introduction to Project ManagementAn Introduction to Project Management
presented by R. Anthony Mills, PMP® ITIL®
October 7, 2009
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What is a project?What is a project?
PROJECT = TEMPORARYPROJECT = TEMPORARY
PROJECT
A temporary endeavor undertaken to produce a unique product or service
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Examples of ProjectsExamples of Projects
• Organization Anniversary
• Building a website
• Monthly Organizational Meetings
• Family Trips
• Installing a computer network
• Major Dinner
• Research Project
• Birthday/Holiday Party
• Moving / Relocating Offices
• Creating & distributing a newsletter
Planning.Planning.
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Typical ProjectsTypical Projects
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What is a successful project?What is a successful project?
Customer requirements (requests) satisfied/exceeded
Completed allocated time frame (on schedule)
Completed within budget
Acceptance by the customer/sponsor (Satisfactory results)
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What is Project Management?What is Project Management?
• Project Management is the application of skills, knowledge, tools and techniques to meet the needs and expectations of stakeholders– The purpose is prediction and
prevention, NOT recognition and reaction
– Avoid Accidental Project Management Foresight – have to see around
the curve to head off potential pitfalls & create solutions before things happen
Keep things in scope
Proactive vs. ReactiveProactive vs. Reactive
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Integration ManagementIntegration Management
• Making choices about where to concentrate resources and efforts, based on potential issues
• The integration effort also involves making trade-offs among competing objectives and alternatives.
Make it HappenMake it Happen
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Scope ManagementScope Management
• Process to ensure the project includes all required work, and only the work required, for successful completion.
• Primarily it is the definition and control of what “IS and IS NOT” included in the project
Manage ExpectationsManage Expectations
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Time ManagementTime Management
• Definition of Activities
– What are we going to do
• Sequencing of the Activities
– What order are we going to do them
• Development and control of the schedule
– When are we going to perform those activities
When do we do what we do.When do we do what we do.
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Cost ManagementCost Management
• Ensure the project is completed within the approved budget– Physical resources and
quantities required (people, equipment, materials)
– Budget Budget estimates Baseline estimates
Project Actuals
Manage CostsManage Costs
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Quality ManagementQuality Management
• Ensure the project meets the expectations (requirements)– Clearly Defined Quality
Performance Standards
– How those Quality and Performance Standards are measured and satisfied
– How Testing and Quality Assurance Processes will ensure standards are satisfied
– Continuous ongoing quality control
Satisfying ExpectationsSatisfying Expectations
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Human Resources ManagementHuman Resources Management
• Human Resources Management includes a variety of activities
– Among them
Deciding staffing needs
Whether to use independent contractors or hire employees
Recruiting, training and development to ensure high performing employees
Managing performance issues
Manage PeopleManage People
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• Determine– Who needs what information
– When they need it
– How it will be delivered
– How frequent will it be delivered
• Provide performance updates via status reporting
Communications ManagementCommunications Management
Who should know and when?Who should know and when?
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Risk / Issue ManagementRisk / Issue Management
• Risk Management– Create a risk mitigation strategy
– Are typically identified before the project begins
– Track risks and update
• Issues Management– Restraints to accomplishing project
tasks
– Typically identified throughout the project, and logged and tracked through resolution
– Issues not easily resolved are escalated for resolution
Manage ProblemsManage Problems
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Change ControlChange Control
• Define how scope changes are to be executed – Usually formal change control is
required for all of the following Scope Change Schedule changes Technical Specification Changes Training Changes
• All changes require collaboration and buy-in prior to implementation
What’s the Impact?What’s the Impact?
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Questions?
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