INNOVATION MANAGEMENT PROJECT July 2010. Excellence Awards.

INNOVATION

MANAGEMENT

PROJECT

July 2010

Presentation to the MinisterJuly 2010

Excellence Awards

Mandate • The White Paper on Corrections states that we must create

an effective organisational culture in which effective and sustainable rehabilitation can take place and where programmes and processes exist to assist employees to take more initiative, set more challenging goals, be more innovative and become better leaders and managers.

• The establishment of CoE’s ushered in a new approach to shape the integration, co-ordination and improvement . This includes, among others, promoting policies and mechanisms which encourage innovation, diversity, communication and information resource management.

• Based upon the latter DCS thought it compulsory to flagship innovations in order to share best practices on a national level.

• Challenge: DCS as a security institution.

The DCS took up this challenge…………

DCS Commitment: In July 2008 the DCS publicly declared to ourselves, the government, our

nation and the international community that we are committed to accelerate the transformation of DCS. There are many pioneers within DCS that have in their own small or big way built many pockets of excellence and innovations across the Department.

DCS is serious about institutionalising innovation in the department and have included this in the DCS Strategic Plan 2009/10- 2013/14. The development of an Innovation Management Framework and appointment of an Innovation Board are critical for the effective management and coordination of innovation activities in the department. There is a need of instilling innovative ideas in our day to day functioning as Correctional Officials.

Innovation and the associated institutional adjustments underpin long-term growth and must be at the centre of any strategy to strengthen the DCS.

Continued DCS exposure to award processes (National, Regional and International).

Ongoing registration of innovations/ solutions for improvements.

Service Delivery Targets 10/11

Functioning Innovation Board

Innovation Framework Implemented

Innovation Champion Network established

Achievements • 1. The Innovation Management Project has grown from strength to

strength in the year under review; The Interim Innovation Board continued to provide leadership on the processes. The DCS submitted 11 entries for the CPSI Public Sector Innovation Awards. The Mangaung School Desk Refurbishment Project & Goodwood CoE Mbombela Sports Field Project were finalists and were awarded First & Second Runners up in the category: Innovative partnerships in service delivery. They received training on innovation to the value of R30, 000.

• 2. CAPAM International Awards (Commonwealth Association for Public Administration & Management) The DCS submitted 2 projects: the Imbeleko Project (SW Directorate) and the Goodwood CoE Sleeping Bag Project). South Africa submitted 6 entries, of which 2 are from DCS.

•  3. In Nov 2009 DCS launched an eNewsletter on Innovation in action, profiling innovation in DCS. 3 eNewsletters were produced in 2009/10. These newsletters have been published on the Centre for Public Service Innovation (CPSI), South African Innovation Network (SAINE) and United Nations Public Administration Network (UNPAN) Websites.

Achievements • 4. Due to demands from the Innovation stakeholders the DCS has

developed an Innovation Internet site (link from DCS internet), to be accessed from the DCS Internet.  

• 5. The DCS was invited to present “DCS as an Innovation Case Study” at the DPSA Minister's launch of the Call for entries for the CPSI Innovation Awards. This has yielded positive results for DCS.  

• 6. DCS has developed an Innovation notebook - a hand system and email mechanism to register new ideas. This will eventually be replaced by an electronic registration system.

•  7. DCS has developed an excellent working relationship with the Development Bank's Innovation Component. They are profiling the DCS as an Innovation organisation at all levels.

Achievements • 8. The Innovation Management Project documentation has been

finalised and the business case, project charter, project plan and DCS Innovation Framework signed off by the Interim Innovation Board members in the 2009.10 FY.

•  9. The DCS Innovation Framework was endorsed by the Acting National Commissioner in the year under review. A major achievement for a project of this nature.  

• 10. The Research Institute for Innovation and Sustainability (RiiS) has offered to do an Innovation dipstick Index Survey for 50 DCS users and produce an analysis report at no cost to DCS. Preliminary findings indicate the DCS' overall performance is 71.1% - the South African Benchmark is 54.8%.

Achievements • 11. In March 10 the DCS was approached by CPSI & Palama to form

part of a pilot project to review the content of a training course on Innovation Management in the Public Sector. The course is to be accredited at NQF level 5 - and aimed initially at SMS level. Valuable inputs were provided, drawing from DCS experiences. Course content will be revised.

•  12. CPSI launched an Innovation Journal during Aug 09: Ideas that work - The DCS Krugersdorp visitation innovation project featured in the launch edition.

Project NameInnovation Management Project

Project Acronym or No.

Project SponsorCDC OMS: Jenny Schreiner

Target Project Completion Date2011/04/01

Project Leader: Project Manager:Joey Coetzee Johanna Prozesky

Version No.1.3

Version Date2009/10/20

Project NameInnovation Management Project Project SponsorCDC OMS: Jenny Schreiner

Target Project Completion Date2011/04/01

Project Leader: Project Manager:Joey Coetzee Johanna Prozesky

Version No.1.4

Version Date2009/10/20

BUSINESS CASE

PROJECT CHARTER

Project PlanID Task Name Duration Start Finish % Complete Predecessors

2 PHASE 1 0 days Mon 8/24/09 Mon 8/24/09 0%

3 Mechanisms/ Institutions of Managing Innovations 131.1 days Mon 8/24/09 Tue 2/23/10 50%

4 Project Documentation 52 days Mon 8/24/09 Tue 11/3/09 97%

13 Innovation Board 63.65 days Mon 11/23/09 Thu 2/18/10 37%

18 Innovation Management Project Team 11 days Tue 12/8/09 Tue 12/22/09 30%

22 Innovation Champions 61.1 days Mon 11/30/09 Tue 2/23/10 6%

26 Innovation Policy and Framework 184.77 days Thu 10/15/09 Wed 6/30/10 21%

27 Innovation Policy 112.77 days Mon 1/25/10 Wed 6/30/10 3%

34 Innovation Management Framework 158 days Thu 10/15/09 Mon 5/24/10 34%

40 External Innovation Processes 156 days Mon 8/24/09 Mon 3/29/10 56%

41 Participation in External Award Processes 30.63 days Mon 8/24/09 Mon 10/5/09 100%

45 Attendance at Innovation Management Conferences 75.5 days Mon 8/24/09 Mon 12/7/09 100%

51 Attendance of courses held by DBSA on Lateral Thinking and the 6 Thinking Hats75.5 days Mon 10/5/09 Tue 1/19/10 51%

57 Innovation Website for External Communication 75 days Tue 12/15/09 Mon 3/29/10 11%

63 Innovation Management Implementation 444 days Mon 10/26/09 Thu 7/7/11 7%

64 Innovation Management System (Innovation Capturing Software Tool) 326 days Mon 1/11/10 Mon 4/11/11 1%

83 Sensitisation of Internal stakeholders to benefits and application of Innovation Management System147 days Mon 10/26/09 Tue 5/18/10 30%

84 Innovation Management eNewsletter 35.95 days Mon 10/26/09 Mon 12/14/09 100%

90 Innovation Handbook 122 days Mon 11/30/09 Tue 5/18/10 11%

101 Innovation Training 112.11 days Fri 5/7/10 Tue 10/12/10 0%

102 Innovation Training Content 36 days Fri 5/7/10 Fri 6/25/10 0%

106 Electronic Innovation Training Tool 76.11 days Mon 6/28/10 Tue 10/12/10 0%

112 Innovation Management System Training 181 days Thu 10/28/10 Thu 7/7/11 0%

113 Training Content 56 days Thu 10/28/10 Thu 1/13/11 0%

117 Electronic Innovation Management System Training Tool 63 days Tue 4/12/11 Thu 7/7/11 0%

124 PHASE 2 0 days Thu 7/7/11 Thu 7/7/11 0% 123

125 Intellectual Property Management System 324 days Fri 7/8/11 Wed 10/3/12 0%

8/24M T W T F S S M T W T F S S M T W T F S S

Aug 23, '09 Aug 30, '09 Sep 6, '09

WC: Goodwood Centre of Excellence 2008 Winner CPSIFinalist Impumelelo Award 2009

FSNC: Mangaung Corr Centre2009 1st Runner up CPSI Public Sector Innovation Award- School desk Refurbishment Project

Goodwood Centre of Excellence 2009 2nd Runner up CPSI Public Sector Innovation Award- Mbombela Sports Field

Register an idea /

solution to a

business problem

Partnerships:

Centre for Public Service Innovation (CPSI): www.cpsi.co.za Dept Public Service & Administration: www.dpsa.org.za Development Bank of SA – Innovation & Entrepreneurship:

www.dbsa.org.za SA Innovation Network: www.saine.co.za United Nations Public Administration Network: www.unpan.org Innovation Fund: www.innovationfund.ac.za SAPS JCPS Cluster

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