ICRS 2011 Atlanta, GA July 10-13, 2011

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ICRS 2011Atlanta, GA July 10-13, 2011

AMM – Alternate Menu’s

• Customized opening screen– Quick links to frequently used programs– Customizable for each user– Easy access to closeout programs

• Great for new or un-experienced employees

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AMM – Alternate Menu’s

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AMM – Alternate Menu’s

How to setup the Alternate Menu

• In ENV, add the line “USE-ALT-MENU Y”’• Exit Bookstore Manager and go back in• At Enter Program name, type AMM• Configure the Menu• See next slide…

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AMM – Alternate Menu’s

• There are 3 main column titles that you can customize.• You will need to check the box “Show” next to each entry you want to show• Under the “Program” column, type the name of the program• Under the “Description” column, type the description of the program.• Click <Save=F5>

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AMM – Alternate Menu’s

• You may wish to configure multiple menus. Example: You want a POS menu and a Receiving menu.

• You can customize multiple menu’s. You can use any number between 0-9, or A-Z (Y and N cannot be used).

• While in AMM, click <Chg User=F6> and type a # or character to customize a different menu. Example: “R” might mean Receiving.

• Click OK

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AMM – Alternate Menu’s

• Customize the “R” menu, then click <Save=F5> • Or, you can customize more menus…

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AMM – Alternate Menu’s

• To tell each station what menu to use, on each station, you will need to go into SYS Environment User’s Station Environment. Press OK at the User # prompt.

• Go to the Misc. tab and in “USE-ALT-MENU”, type the menu # or character, then click <Save=F5>.

Using IVDC to Change Prices

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Using IVDC to Change Prices

• Compares Your Inventory prices to the latest Christian Books & More Database prices

• Display program changes for current month– Bug fixes and enhancements

• Labels file is automatically generated.– Just go to IVL Print labels.

• Prices changed report10

Using IVDC to Change Prices

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Using IVDC to Change Prices

• Can do “Print only” if you don’t want it to make changes

• Run Once a month• Use CB&M Price, Use Highest Price,

This Month’s Changes Only• Options to match Prices, CB&M Titles,

CB&M Authors, Binding and Publisher or CPC Code Skip Units per package > 1,

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Using IVDC to Change Prices

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IVHR

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IVHR

• “Rolls” the inventory history– Monthly/Weekly history rolls– At the end of each month, IVHR moves

the Month to date inventory totals into history

– At the end of each week, IVHR moves the Week to date inventory totals into history

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IVHR

• By option, IVHR will also adjust min/max settings– Min/Max adjustments can be limited to

• Adjustments down• Adjustments up and down

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IVHR

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Improving Inventory Turnover

• Turnover (Turn) = The number of times you sell through your on hand in a year

• The higher your turn, the less you will have to invest in inventory

• You can have up to 8 different turns for your store– (SYS > Config File > Change Misc

Configurations > Fields 2029 – 2036– SLJD > Departments 1 – 48 (Trn column)

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Improving Inventory Turnover

• Turn calculator spreadsheet available on the download page of our website www.bsmgr.com

• Filename: Inventory Turn Calculations.xls

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Inventory Ordering

• Three methods of ordering– Suggested Work Orders– Manual (Key it in) orders– Automatic Purchase Orders

• Bookstore Manager recommends using Suggested Work Orders

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Inventory Ordering

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Inventory Ordering

• Suggested Work Orders– Report Type

• Specific Vendor• Multiple Vendors• Distributor• Create from ‘Promo’ file• Create from ‘Salesman’ file

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Inventory Ordering

• Suggested Work Orders– Parameters

• Below Minimum• Sold this week• Sold in xx weeks• Sold in xx days• Sold in xx months• Sold between xx & xx• IVM TBO List

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Inventory Ordering

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Inventory Ordering

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Single Vendor Work Order

Inventory Ordering

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Multiple Vendor Work Order

Inventory Ordering

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Multiple Vendor Work Order

Inventory Ordering

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Multiple Vendor Work Order

Inventory Ordering

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Automatic Orders

Inventory Ordering

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Multiple Vendor Work Order

Inventory Ordering

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Inventory Ordering

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Manual – (Key it in) Order

Inventory Ordering

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Automatic Orders

Inventory Returns

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Inventory Returns

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Inventory Returns

• Project Returns by:– Stocking Level Only– Stocking Level + Last Qtr Sales– By Invoice Date

• Can use negative # to calculate date– Not Sold Since– Never sold, in-stock > 90 days– Last Rec. date older than …– To be returned ‘IVM’

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Inventory Returns

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Inventory Returns

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• EOI is a sophisticated online inventory management tool that helps Christian retailers identify under stocked and/or slow moving product.

• EOI is designed to provide fingertip comparisons of on-hands and sales to industry levels

• EOI is simple, fast, and FREE to Bookstore Manager users.

Eye On Inventory

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Eye On Inventory

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Eye On Inventory

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Eye On Inventory

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Eye On Inventory

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Eye On Inventory

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• The imported changes are made in the TBO/TBR field in IVM.– TBO items can be added to a work order allowing

you to follow your normal ordering process.– TBR items can be added to a suggested return

Eye On Inventory

Using Your Mailing List

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Using Your Mailing List

• Manage customer contacts– Add customers through Mailing List Maintenance

(MLM)• Last name, First name creates Individuals• First name Last name (No comma) creates

Church type customer– Add customer from Point-of-Sale (POS)

• Capture valuable data and analyze customer buying trends

• Create targeted mailings based on previous purchases (MLP)

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Using Your Mailing List

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Using Your Mailing List

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Using Your Mailing List

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Using Your Mailing List

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Using Your Mailing List

• Tracking Reports– By Item (Up to 20 items numbers)– By Author (Up to 10 authors listings)– By Promotion (Up to 10 promotion listings)

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Using Your Mailing List

• RFM– Assigns customer rating based on

• Recency - How recently a customer has purchased?

• Frequency - How often he/she purchases?• Monetary Value - How much does he/she spend?

– Recalculated manually or automatically– Target groups of customers

• Best• Worst• Middle of the Road

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Using Your Mailing List

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Using Your Mailing List

• Bulk Emails– Optional package– Low monthly fee– Plain text or HTML– Can be personalized

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Using Your Mailing List

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Using Your Mailing List

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Using Your Mailing List

• EZ Contact– Optional package– Higher monthly fee– Plain text or HTML– Templates available

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Using Your Mailing List

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EZ Contact

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EZ Contact

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SCHEDULE

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SCHEDULE

• Automate routine tasks– Manage Inventory

• Monthly / Weekly History rolls– Transfer files

• Eye on Inventory• Parable & Munce

– Utilities• Nightly file maintenance (File rebuilds)• Generate Microsoft Access database• Retrieve Critical updates

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SCHEDULE

• Automate routine tasks– System Backups

• Archive (Up to 31 days backup of key files)• CPR (Backup to another computer)• Removable hard drive for offsite backup

– Manage Mailing List• Calculate customer RFM ratings• Send e-mail notifications of special orders

received, new titles from authors/artist previously purchased & AR Invoices(Requires Bulk E-mail license)

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Quest

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• Interactive KIOSK• With access to Christian Book & More Database with

over 267,360 titles– Quest is a full-time marketing rep, customer service specialist,

and departmental sales expert all rolled into one– Captivate your customers with samples of virtually every product

in your store including books, music, Bibles, framed art, and more

– Offers the ability to sample and sell a wider variety of catalog music without additional inventory

– Places the product your customers will need directly at their fingertips, even if the product's not on the shelf!

• Tiered versions available for stores of all sizes– PLATINUM, GOLD, SILVER

• First Quest license is FREE!!!

Quest

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Quest Burn System (QBS)

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Quest Burn System (QBS)

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Quest Burn System (QBS)

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• Reduce inventory cost by reducing on hand inventory• Ability to burn over 21,659 music titles

– Performance Tracks– Recorded Music (Albums ???)– Just My Mix– Personalized CD’s

• VeggieTales Silly Songs• VeggieTales Sing-a-long• Disney Princess Tea Party• Disney Sing-a-long with Mickey, Minnie and Goofy• Sesame Street Sing-a-Long with Elmo and Friends• Sing-a-long with Barney and Friends• Sing-a-long with The Wiggles

• More content on the way• No monthly update fees!!!

Quest Burn System (QBS)

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Websites

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Websites

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Websites

•Music Samples are available•Play directly from your website (No pop-up windows)

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Websites

DisplayIn Stock or On Hand Amounts

(Requires EOI)

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Payment Card Processing

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• Guaranteed Low Rates– Regular rate reviews assure continued low rates

• Average savings of $100 per month (Based on previous 6 months comparisons)

• One call support – You are never in the middle of software provider and merchant processing

• No hassle setup and easy application process

• Worry free data protection for you and your customer

Payment Card Processing

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• You can reach us at– Phone #: 800-997-6724 / Fax: 325-673-0527

– Tech Support Email: support@bsmgr.com

– Visit us on the web at: www.bookstoremanager.com

– Training CD’s are normally $15, free at our booth while supplies last.

– Remote / On Site Training also Available.

Contact Us!