IBM BC2016 - (SAS) SAS förenklar jobbet i luften

Challenges Latest info available only at the Crew base.

Limited access!

Part of manuals and document in paper

The level of information not the same for

all crew

No accurate Flight info

Time consuming, No flexibility

Information is not structured and deliverd

when needed.

Application used by

Cabin Crew and pilots

Developed by

Apple and IBM

Modified to SAS

procedures and

needs.

NOTIFICATIONS

Connect Cabin Crew

and pilots

to Cabin/Pilot

Management and

Operational Control

Passenger list and

seat map

Easy to filter and see

different type of

passengers and need

Most important

category of

passengers shown on

the seatmap with a

symbol.

Connections Procedures

Benefits

Simplify the work

Always latest info

Access any where, any time

More time for customers

Access to same info

More flexibility

Happy Crew = Happy Customers

Lesson learned

Data and system integration

Specification of the

requirements

End user inputs

Communication & Information