IA Bots Landscape visual Sep2019 - Opus Research

Assistants & Smar t Bots(262)

Conversat ional Technologies(199)

IA Technologies (170)

Personal Advisors(25) Conversat ional Engagement(43)Digita l Ass istants(34)

Metabots(6)

Digital Assistants(16)

Conversational Development Platforms (49)

Intell igent Object Assistants(3) Home Assistant (1)

In-Car Assistant(8) Health & Wellness Advisors(10) Conversational Marketing(33) Vir tual Customer Assistants (89) Answer Bots (20) Productivity Assistants (19)

Financial Advisors(8)

Shopping Assistants(4)

Sales Assistants(10)

Travel Advisors(3)

Employee Ass istants(52)Vir tual Customer Ass istants and Answer Bots(109)

Job Assistants (21)

NLP, ML & Semantic Search (87) Knowledge Management (61))

Speech Tech (49) Messaging Channels (17)

Conversational Analytics (22)

Bot Development Platforms (31) Intell igent Authentication (35)Emotions & Sentiment (10) Avatars (8)

Automat Clustaar ConversPDJB M Dri f t Exceed AI EyeLevel AI

FinChatBot FrontDeskAI Halos is Heyday AI Hubt ype I .AM+

iAdvize imperson I ntel le i LeadFl ip

Leanplum Linc M obi leMonkey OJO Labs Presence AI Groupon

Qual ified Signpost Smooch Snaps SOLEO Voic i fy

Zoho Zia zoovu

LivePerson

K levuI ntercom

Amplemarket Convers ica EdwardAI JumperIO SalesBoxAI Salesforce Sales Cloud

Saleswhale Spiro Tac tAI

[24]7 .a i Ada Suppor t Agara Labs Agent IQ Agent .a i Aivo Allganize Ar t ificia l Solut ions

Astute Solut ions

Augment Avaamo Avaya

Boost .a i Cal lDesk Cir rus Cl inc Clustaar CogniCor Cognigy Comm100 Conduent Creat iveVir tual

CX Company

Eloquent LabsSquare

FaceMe Finn AI Flamingo flexAnswerSolut ions

FrontDeskAI Genesys Google Contact Center AI

Heyday.a i Hubt ype IBM Voice Agentwith Watson

IBM Watson Virtual Agent

IBM Watson iDAvatars I nbenta Inference Solutions

I ntel iwise I nterac t ions inter face

I nTheChat I ntoote I ntumit IPsoft Jacada Jenny K asisto KeyReply Koopid Kore.a i -JWF1FSTPO LogMeI n

M indsay M ycrof t noHold Novomind Nuance N ina Omil ia Parlo Pegasystems Personet ics Qlue

Repl icant

Rula i

Salesforce EinsteinSensefor th Ser vicefr iend Ser viceNow SmartAction Speech-Sof tSolut ions

Synthet ix Tether fi Uniphore Userbot Verbio

Verint Systems XBrain Yalochat Yellow Messenger

Zaion

R asa

Alterra .a i AnswerIQ Claimbot

Digita lGenius Direc t ly Exper t System

Freshworks Helpshi f t I ntercom

Jargon M icrosof t QnA Make

NumberAI

Reply.a i SalesforceCustomer

Sel f -S er vice

Solv v y Squelch

Stanusch Technologies

Zendesk Zoho Zia

Amazon Alexa

Amazon Alexa

Amazon Alexa

Apple S i r i

Apple S i r i

Baidu Duer

Baidu Duer

Baidu Duer

Bestee Edison

Google Ass istant

Google Ass istant

Google Ass istant

Google Ass istant

IBM Watson

M icrosof tCor tana

M icrosof tCor tana

M icrosof tCor tana

Nuance N ina Nuance

Nuance

SamsungBixby

SamsungBixby

SamsungS Voice

SamsungViv Labs

Sher.pa Telefonica AURA

Yandex Al ice

NetatmoCapito Systems M ihup Voxagent Labs

Al ibaba Al iGenie

Cl inc

IBM Watson

Toyota Yui

Cleo AI Envestnet Yodlee Finley AI

Finn AI K as isto Personet ics Starbutter AI

Cl inc

Babylon Health HealthJoy Hel loAva IBM Watson Ass istant for Health Benefi ts

Open HealthNet work

Orbita S ense. ly Tia

Woebot Wysa

M ona

Bespoke K ayak S lackBot

M ezi

Amazon Alexafor Business

Edison

Findo Howdy

Kono Lexico

Openstream Tal la Vonage Business Solut ions

Vymo Workgr id X.a i

Zazu

Zoom

Boomerang

Google Ass istant

M icrosof tCor tana

M icrosof t Calendar.help Jul ie Desk

ChatFirst e levio IPsof t Leena AI L iv ing Ac tor Oracle %JHJUB M"TT JTUBOU

Par lo Prompt.a i Pr yon Ser viceAide S er viceNowSAP SuccessFac torsDigita l Ass istant

Aiden AiZimov Al lyO

Converse a i Convers ica

CY TK Edward a i Emagia

Equals 3 Exceed a i K i i te

M ya Systems NICE NE VA N ielsen R hiza

R appor tBoost Salesdirec tor a i Tac t a i

Talk push Zoho Zia

Botanic Existor

Soul Machines Voxagent Labs

FaceM e IPsoft

L iv ing Ac tor Sense. ly

Ass ist Botmock botmother Botpress Bots i fy Chatfuel

Dex ter Dialogflow Engat i Flow XO Gupshup IMI mobi le

KwalysManyChat

M icrosof t A zureBot S er vice

N ik i Opla

Oracle Digita lAss istant

Pandorabots Passage AI Posh Technologies

Quip Reboti fy Surbo

Twi l io Voiceflow Zenbot

Conversable

LivePerson

AmazonLex Automat BOTNATION AI Brainasof t ChatScr ipt Chatsuite ChatterOn CogniCor Cognigy

ConverSight DheeYantra Dialogflow El iz i te Facebook Messenger Plat form

IBM Watson Assistant

Jetson K ata Landbot M arketeer Motion msg Oc tane AI

Pitney Bowes Platica PolyAI Pypestream R asa Recast AI (SAP)

SAP Conversat ional AI I

Voysis VUI WeChatSuper tex t Tr io

Pul lStr ing

Haptik impersonIBM Watson inter face

LivePerson M icrosof t A zureBot S er vice

Oracle I ntel l igentBots S er vice

Pandorabots Passage AI

SnapsSherpa Twi l io

BehavioralS ignals

Beyond Verbal

Blue FrogRobotics

Cal l Journey

Emotibot Technologies

Hear tbeat Ai Technologies

Juj i M icrosof t A zure Cognit ive S er vices

Neurodata Lab Sof tBank Robotics Group

AerendirM obi le

Apple authent icat ion& biometr ic

Auraya Systems BioTrust Daon Delta ID EyeLock

FaceTec For tr3sse GoVivace H yPR ID R&D I mageWareSystems

Interactions

iovat ion LumenVox NICE Nok Nok Labs Nuance VoiceBiometr ics

Omil ia OneVault

Phonexia Pindrop Safran Ident i t y& S ecur i t y

Samsung Authent icat ion

& Biometr ic

S ensor y SESTEK Spitch

Synaptics TRUSTID Ver int Systems Voice Biometr icsGroup

VoicePIN Yobe Zighra

AISpeech Amazon Alexa Amazon Pol ly Amazon Transcr ibe

AssemblyAI Avaamo BabbleLabs

Bei j ing Or ion Star Technology

Cepstra l Dia logflow Dialpad Fluent Google Cloud Speech-to -Tex t

Google Cloud Text-to-Speech

GoVivace IBM Watson Speech to Tex t

iFLY TEK

I nnoet ics I nterac t ions LumenVox M icrosof t A zure Cognit ive S er vices

Mobvoi Mozilla DeepSpeech Speech Recognition

Nuance Omil ia O tter

Pachira Communicat ions

Phonexia Prosa Qualcomm SpeechRecognit ion

SamsungBixby

Sensor y SESTEK Sogou Soleo

S oundHound Speechmatics Speechmorphing Unisound Verbio

[24]7 .a i Apple S i r i Baidu Duer

Jetson

Snips

Spitch Voic i fy VUI Yandex Al ice

Apple BusinessChat

Facebook Messenger for Business

Facebook Messenger

Google M yBusiness

Messaging

K ik LINE QQ RCS BusinessMessaging

Sequel Skype Slack Telegram

Twitter Viber WeChat WhatsApp Business

WhatsApp

Amazon Comprehend

Amazon MachineLearning

Amazon SageMaker

ASAPP Capito Systems Cognit iveScale Coveo Creat ive Vi r tual CX Company

Dialogflow Digita lGenius

ConverSightConvers icaConversableCogniCorCl incBaidu DuerAvaamoAr t ificia l S olut ions

Apple S i r iAmazon AlexaAivo

dydu eContex t Exper t System FacebookAI Tools

Facebook Open Source

Faci l i t yL ive fastText Finn AI Flamingo Google AI Google CloudML Engine

Google Cloud Natural Language

Google DeepM ind

Just AI

L ivePersonLinguaSysK asisto

IPsoft

I ntumit

I nterac t ionsI ntel iwiseI nbentaIBM Watson

LogMeI n M icrosof tA zure ML

M icrosof tResearch

noHold Pat Personet ics Pr yon PyTorch

SAP Leonardo

Liv ing Ac tor M obvoi Nuance Omil ia Pachira Communicat ions

Pandorabots Platica Prosa

Rula i Salesforce Einstein SamsungBixby

SamsungViv Labs

Sensefor th Ultrapower Software

Wit Xiaoi

Zero AI Zhuiy i ShenzhenChaichi

Technology

VUIVoysisVoxagent LabsVerbioUnisoundTelefonica AURASynthet ixStanusch Technologies

Ser viceNow SmartAction Solv v y

Adobe Sensei Almawave AnswerDash Aptean AscentRobotics

Bloomfire ClearMashSolut ions

ComAround ComAround Creat ive Vi r tual Dezide easiware

eG ain Ept ica Equals 3 Freshworks Guru HelpDocs Helpjuice Helpshi f t I ntercom

[24]7 .a i [24]7 .a i ConverSight

I ntumitelevio Exper t System Faci l i t yL ive I r revo K are

KMS l ighthouse K nowledgeBroker

Lithium Technologies

LogM eI n Microsoft Dynamics

365 Customer Service

M indbreeze M indTouch M oxie Sof t ware Novo Solut ions OneBarnoHold Oracle Ser vice Cloud

Panviva Parature Pegasystems

R ightAnswers Sabio Safeharbor K nowledge

S olut ions

Salesforce Customer

Self-Service

Solv v y S quelch Starmind Tal la TransversalUnik a Unymira

Zoho

ZendeskWluperWixVerint Systems

EccentexAvaya Cal l Journey Chatalyt ic Chatbase

Cisco WebexCognigy Dashbot Discourse a i G amalon

Genesys IBM Watson Tone Analyzer

I ntel l igent Voice KIT T a i

NICE Uniphore

VoiceSense

Adobe Sensei

IBM Watson

Nuance O tter Salesforce Einstein

Verint Systems

Suk i

Automation Hero

Employee Support Assistants(12)

$PODFOUS JY

dydu eG ain Haptik HelpOnCl ick

Yandex Al ice

Conversable

K ata

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