Transcript
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HUMAN RELATIONSPart - I
By Ganesh K. Bhorkade
Dy. Registrar, IIT Bombay
WHAT IS HUMAN RELATIONS
Human relations is art of getting along with different kind of people.
WHAT IS HUMAN RELATIONS
It is a art and science of building effective relationship.
WHAT IS HUMAN RELATIONS
Human Relations is not just getting people like you.
WHAT IS HUMAN RELATIONS
It involves the ability to resolve unpleasant situation.
WHAT IS HUMAN RELATIONS
To understand the reasons for others reactions.
To rebuild a deteriorating relationship.
WHAT IS HUMAN RELATIONS
WHY HUMAN RELATIONS ARE SO
IMPORTANT, NOW A DAYS
Why human Relations are so important, now a days?
Prime objective of most of the organizations in the world is to serve the
human being in a better way.
Why human Relations are so important, now a days?
In many organizations, major problems are human problems, most of them are
created by the humans & are to be solved by them only.
Why human Relations are so important, now a days?
People skills are more important than any other skills to serve the people in a better way.
Modern Digital Age
Very Large impact of electronic gadgets such as Mobile, Laptop & Computers on working style &
human relations.
Modern Digital Age :
In some organizations, employees need not to be in office for work.
Facebook, Twitter, Whatsapp, Skype becomes essential parts of Human
Relations.
Excessive Use of Information Technology is one of the reason for keeping us away from each other.
Diversity in employees at workplace is increasing day by day.
Abraham Maslow (1908-1970)
Self-actualization TheorySelf-actualization TheoryTheory of Hierarchy of Needs
(Theory of motivation)
Maslow's Theory of NeedMaslow’s Assumptions
Human Natureis basically good,
not evil.
Central Human Motive
Self-Actualization
Maslow's Theory of NeedMaslow’s Assumptions
Central Human Motive
Self-Actualization
1. Physiological & Survival Needs
2. Safety Needs
3. Love, Belongingness, Affection
4. Esteem Needs
5. Self-Actualization
Maslow's Theory of Need
1.1. PHYSIOLOGICAL & SURVIVAL NEEDS PHYSIOLOGICAL & SURVIVAL NEEDS
Food
Water
Clothing
Shelter
2.2. SAFETY NEEDS SAFETY NEEDS
3. 3. LOVE, LOVE, AFFECTION, AFFECTION,
BELONGINNESS BELONGINNESS NEEDSNEEDS
4. 4. ESTEEM NEEDS ESTEEM NEEDS
5. SELF ACTUALIZATION5. SELF ACTUALIZATION
MoralityCreativity Problem SolvingSelf-fulfillmentLack of prejudiceAcceptance of Fact
Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs
PHYSIOLOGICAL OR SURVIVAL NEEDS
MOST NEEDS HAVE TO DO WITHMOST NEEDS HAVE TO DO WITHSURVIVAL PHYSICALLY ANDSURVIVAL PHYSICALLY AND
PSYCHOLOGICALLYPSYCHOLOGICALLY
Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs
PHYSIOLOGICAL OR SURVIVAL NEEDS
SAFETY NEEDS
ON THE WHOLE AN INDIVIDUALON THE WHOLE AN INDIVIDUALCANNOT SATISFY ANY LEVELCANNOT SATISFY ANY LEVELUNLESS NEEDS BELOW AREUNLESS NEEDS BELOW ARE
SATISFIEDSATISFIED
Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs
PHYSIOLOGICAL OR SURVIVAL NEEDS
SAFETY NEEDS
LOVE, AFFECTION, AND BELONGINGNESS NEEDS
Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs
PHYSIOLOGICAL OR SURVIVAL NEEDS
SAFETY NEEDS
LOVE, AFFECTION, AND BELONGINGNESS NEEDS
ESTEEM NEEDS
Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs
SELF-SELF-ACTUALIZATIONACTUALIZATION
NEEDNEEDFORFOR
MASLOW EMPHASIZES NEED MASLOW EMPHASIZES NEED FOR SELFFOR SELF
ACTUALIZATION ISACTUALIZATION ISA HEALTHY INDIVIDUAL’S A HEALTHY INDIVIDUAL’S
PRIMEPRIMEMOTIVATIONMOTIVATION
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