How to build Social Engagement

Post on 27-Dec-2014

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How to engage with clients and let them live a great Customer Experience in order to ger a positive return on your Business (word-of-mouth)

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Paolo FabrizioHow to build Social Engagement

Empathy Networking

Trust

Social Engagement Circles

@Pfabr

BE OPEN

2

BE HONEST BE TRANSPARENT

1 3

The 3 pillars of Trust

@Pfabr

"Empathy is amutual feeling

powered by SocialNetworks"

PAOLO FABRIZIO

Empathy:a human feeling

@Pfabr

Building a strong network

to succeed

@Pfabr

A new customer-centric scenario

@Pfabr

Thank You!

@Pfabr

Social CRM, Blogger, Speaker

Paolo Fabrizio

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