How to Become A Good Speaker Kai-Fu Lee Corporate Vice President Microsoft Corporation.
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How to Become A Good Speaker
Kai-Fu LeeCorporate Vice PresidentMicrosoft Corporation
Why Be a Good Speaker?Why Be a Good Speaker?
“The man who can think and does not know how to express what he thinks is at the level of him who cannot think.”
Pericles
Not just “presentation”, but alsoNot just “presentation”, but also ““ persuasion”persuasion”
Get people’s “mindshare”Get people’s “mindshare”
Influence a friend, colleague, or bossInfluence a friend, colleague, or boss
Tell people what you did, and why it Tell people what you did, and why it mattersmatters
Learn Speaking SkillsLearn Speaking Skills
What You’ll Learn Today:What You’ll Learn Today:
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
Learn Speaking SkillsLearn Speaking Skills
First Topic: Learn Speaking First Topic: Learn Speaking SkillsSkills
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
What Are Speaking Skills?What Are Speaking Skills?
Verbal Verbal (words spoken)(words spoken)
Vocal Vocal (tone, range, appeal, credibility of (tone, range, appeal, credibility of voice)voice)
Visual Visual (physical appearance, gestures, eye (physical appearance, gestures, eye contact)contact)
7%7%
38%38%
55%55%
Delivery Skills
Can be learned
Most Important: Most Important: EnthusiasmEnthusiasm““There is just one sure cure for bad speeches – Get truly There is just one sure cure for bad speeches – Get truly excited on the subject, and 99 percent of the faults of your excited on the subject, and 99 percent of the faults of your speaking will disappear.”speaking will disappear.”
Robert Montgomery Robert Montgomery
Don’t accept a talk without enthusiasmDon’t accept a talk without enthusiasm Could be from interest, experience, Could be from interest, experience, environmentenvironmentExample: Martin Luther KingExample: Martin Luther King
I have a dream… I have a dream… that one day this nation will rise up;that one day this nation will rise up;live out the true meaning to its creed.live out the true meaning to its creed.We hold these truths to be self-evidentWe hold these truths to be self-evidentthat all men are created equal. that all men are created equal.
Not how loud, but how sincereNot how loud, but how sincere
Verbal Skills – Be Simple & Verbal Skills – Be Simple & ClearClear
Be simple and clear!Be simple and clear!Don’t ramble Don’t ramble Stop to think if you need toStop to think if you need toExample one: Dan Quayle celebrates Example one: Dan Quayle celebrates democracydemocracyExample two: Dan Quayle trying to say Example two: Dan Quayle trying to say “A mind is a terrible thing to waste”“A mind is a terrible thing to waste”
Verbal Skills – Use simple Verbal Skills – Use simple wordswordsSpeaking is not like writing!!!Speaking is not like writing!!!
Use simple wordsUse simple wordsDon’t use complex sentencesDon’t use complex sentencesCan you understand this: Can you understand this:
Text:Text:The development of this frightful means of The development of this frightful means of destruction was ardently demanded by the perils of destruction was ardently demanded by the perils of the time and situation. Simultaneously, however, a the time and situation. Simultaneously, however, a new paradoxical situation has been…. is upon us new paradoxical situation has been…. is upon us continually. One cannot defend oneself effectively continually. One cannot defend oneself effectively any more.any more.
-- Albert Einstein-- Albert Einstein
Vocal Skills : Play your Vocal Skills : Play your voicevoiceProject & resonate your voiceProject & resonate your voice
No “UM”s and “ER”s. (Pause instead)No “UM”s and “ER”s. (Pause instead)Tools: silence, loudness, intonation, Tools: silence, loudness, intonation, speedspeed
““You are right. I am wrong.” You are right. I am wrong.” – Stalin to Trotsky– Stalin to Trotsky
““Ask not what your country can do for you; ask Ask not what your country can do for you; ask what you can do for your country.”what you can do for your country.”
-- John F. -- John F. KennedyKennedy
““I I welcomewelcome this kind of examination, because this kind of examination, because people have to people have to knowknow whether their president is a whether their president is a crookcrook. Well, I’m not a crook.”. Well, I’m not a crook.”
-- Richard M. -- Richard M. NixonNixon
Don’t overdo it!!!Don’t overdo it!!!
Vocal+Verbal : Vocal+Verbal : Words+IntonationWords+IntonationJohn Kennedy:John Kennedy:
““You need to contribute to your country”You need to contribute to your country”
““Ask not what your country can do for you; ask what Ask not what your country can do for you; ask what you can do for your country”.you can do for your country”.
Quayle vs. Benson Debate:Quayle vs. Benson Debate:Quayle: Quayle: "I have as much experience in the "I have as much experience in the Congress as Jack Kennedy did when he sought the Congress as Jack Kennedy did when he sought the presidency." presidency."
Answer 1:Answer 1: “Jack Kennedy is better than you.” “Jack Kennedy is better than you.”
Answer 2:Answer 2: "Senator, I served with Jack Kennedy. "Senator, I served with Jack Kennedy. I knew Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine. Jack Kennedy was a friend of mine. Senator, you're no Jack Kennedy.“Senator, you're no Jack Kennedy.“
Visual SkillsVisual Skills
US Election 1960 was won on visual US Election 1960 was won on visual skillsskills
Components of Visual Skills:Components of Visual Skills:EyesEyesBodyBodyHandsHandsFaceFace
Visual Skills – EyesVisual Skills – Eyes
Look forward at audience (trust)Look forward at audience (trust)Don’t shift eyeballs; don’t look in cornerDon’t shift eyeballs; don’t look in corner
Don’t look too much at computer screen Don’t look too much at computer screen or notesor notes
Look at people’s faces (not eyes)Look at people’s faces (not eyes)3-6 seconds per person3-6 seconds per personShift randomlyShift randomlyNod, smile, use facial expressionNod, smile, use facial expression
Visual Skills – BodyVisual Skills – Body
Stand up when talkingStand up when talkingWalk around = informalWalk around = informalDon’t:Don’t:
Rock, shakeRock, shakeLean too muchLean too much
Visual Skills – HandsVisual Skills – Hands
Gesture complements talkGesture complements talkShould come naturally, without thinkingShould come naturally, without thinkingMake sure they match!Make sure they match!
Need to exaggerate a littleNeed to exaggerate a littleEspecially with large audienceEspecially with large audience
Don’t fidget or put in pocketDon’t fidget or put in pocketVideotape whole talk & watchVideotape whole talk & watch
Can improve hand gesturing!Can improve hand gesturing!
Visual Skills – FaceVisual Skills – Face
Show emotion!Show emotion!Most of the time:Most of the time:
““I care a lot about this.”I care a lot about this.”““I really believe in this.”I really believe in this.”““I love my work.”I love my work.”
Sometimes (in response to questions).Sometimes (in response to questions).““This is the most outrageous thing I’ve ever This is the most outrageous thing I’ve ever heard.”heard.”““I will have nothing to do with this.”I will have nothing to do with this.”
Learn Speaking SkillsLearn Speaking Skills
Next Topic: Develop the Next Topic: Develop the talktalk
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
The Key Point: the Goal of The Key Point: the Goal of the Talkthe Talk
The ONE clear walk-away message.The ONE clear walk-away message.The answer to the question: “How was the The answer to the question: “How was the talk?”talk?”The one thing people remember in 3 The one thing people remember in 3 monthsmonths
The Origin PointThe Origin Point(Where the audience was)(Where the audience was)
The Key PointThe Key Point(Where you took them)(Where you took them)
PersuasionPersuasion
Must Have Audience Must Have Audience BenefitBenefitPut audience needs at heartPut audience needs at heart
““What’s in it for you?”What’s in it for you?”
Has to be their reason, not yoursHas to be their reason, not yoursMust consider feeling, not just reactionMust consider feeling, not just reactionMust have right “you”Must have right “you”
Good phrases to know:Good phrases to know:““This is important to you because…”This is important to you because…”““Why am I telling you this? Because…”Why am I telling you this? Because…”““What does this mean for you? Let me tell What does this mean for you? Let me tell you…”you…”
Know your audienceKnow your audienceExperience, knowledge, attitudeExperience, knowledge, attitude
Learn Speaking SkillsLearn Speaking Skills
Next Topic:Next Topic:
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
Organizing the StoryOrganizing the Story
You’re the salesmanYou’re the salesmanFirst lesson for salesmen:First lesson for salesmen:
Tell them what you’re going to say
Tell them what you’re going to say
Say itSay it
Tell them what you saidTell them what you said
OpeningOpening
BodyBody
EndingEnding
The OpeningThe OpeningYou never get a second chance to make a first impressionYou never get a second chance to make a first impression
Jerry Jerry WeissmanWeissman
The openingThe openingA questionA questionFactoidFactoidAnecdoteAnecdoteQuotationQuotationAnalogyAnalogyJoke (make it relevant!)Joke (make it relevant!)
Customize the openingCustomize the openingLead to the Key PointLead to the Key PointGive a (very short) outline/overviewGive a (very short) outline/overview
The BodyThe Body
Brainstorming into data dumpBrainstorming into data dumpConnect the ideas into “main Connect the ideas into “main themes”themes”Connect the teams using one logic Connect the teams using one logic flowflow
Ready to write the slides? Ready to write the slides? DON’T!!!DON’T!!!
Data DumpData Dump
Key point
“How was the talk?
Remember in 3 months
What’s in it for you? Right youAudience benefit
Audience feeling Good phrases to use
3-step salesman
Opening
Joke
Relevant
Quote
AnalogyData dump
brainstorming
Connect to main themes
Clusters
Research background
Transitions
Repeat KP Issue / Action
Problem / Solution
Feature Benefit
Chronological
FlowForm / Function
Opportunity / Leverage
Everything a good idea
main themes
Ending
& Main Themes& Main Themes
The FlowThe Flow
Possible flows:Possible flows:
Convincing logic & orderConvincing logic & orderSmooth transitionsSmooth transitionsKeep repeating the Key Point!Keep repeating the Key Point!
SpatialSpatialNumericalNumericalChronologicChronologicalal
Compare / ContrastCompare / ContrastProblem / SolutionProblem / SolutionFeature / BenefitFeature / Benefit
(See “Presenting to Win” by Jerry Weissman for more examples)(See “Presenting to Win” by Jerry Weissman for more examples)
The EndingThe Ending
End with a BANG!End with a BANG!““Tonight, we are a country awakened to danger Tonight, we are a country awakened to danger and called to defend freedom. Our grief has and called to defend freedom. Our grief has turned to anger, and anger to resolution. Whether turned to anger, and anger to resolution. Whether we bring our enemies to justice or bring justice to we bring our enemies to justice or bring justice to our enemies, justice will be served.”our enemies, justice will be served.”
George W. George W. BushBush
Repeat the Key PointRepeat the Key Point““If you remember only one thing from this talk, If you remember only one thing from this talk, then you should remember XXX”then you should remember XXX”
Say thank youSay thank you
Review of Organizing Your Review of Organizing Your StoryStory Opening Key Point
Closing Key Point
Flow Main ThemesTheme 1
Issue Action
Theme 2Issue Action
Data Dump
Main Themes
Body (Repeat Key Point)
Tell them what you’re going to say
Say it
Tell them what you said
Learn Speaking SkillsLearn Speaking Skills
Next Topic:Next Topic:
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
Design GraphicsDesign Graphics
PowerPoint only PowerPoint only supportssupports your talk your talkSpend more time on organization & Spend more time on organization & delivery!delivery!
Design principlesDesign principlesKeep it simpleKeep it simpleApply psychologyApply psychologyMake it easy to followMake it easy to followMake it attractiveMake it attractiveYour titles should tell your storyYour titles should tell your story
Why “Keep It Simple”?Why “Keep It Simple”?Aim to develop a consistent style, using the standard stylesheet whenever possible.One concept per slide.The font that is being used should be very large
24 point or larger24 point or larger. I will now use smaller fonts to prove to you that it is a major . I will now use smaller fonts to prove to you that it is a major strain to your eyes to read small fonts.strain to your eyes to read small fonts.
The color of the font and the background should be in sharp contrast. If one is light, then the other should be dark. Otherwise it will be very hard to read.
The use of bullets should be simple. Too many bullets distracts the user from listening to you.
3 big sub-ideas3 big sub-ideas (or bullets) is the most you should have. (or bullets) is the most you should have.The entire slide should have fewer than 8 bullets and The entire slide should have fewer than 8 bullets and sub-bullets.sub-bullets.
I will add a few more bullets to show this is not a good ideaAnd one moreAnd one more
Keep the language used simple, so that the user doesn’t have to “think” to understand your point.
Each bullet should fit in one lineEach bullet should fit in one line, because the idea , because the idea of a bullet is to convey idea, headline, and server as a of a bullet is to convey idea, headline, and server as a reminder (or cue) for you to describe and amplify.reminder (or cue) for you to describe and amplify.Parallel wordingParallel wording means the bullets are roughly parallel, means the bullets are roughly parallel, and contain similar grammatical constructs. This can and contain similar grammatical constructs. This can save the user a lot of time trying to “understand” what save the user a lot of time trying to “understand” what you said.you said.
Keep It SimpleKeep It SimpleConsistent lookConsistent lookOne concept per slideOne concept per slideReadableReadable
>20 point>20 pointAvoid abbreviationAvoid abbreviationUse shadow outline fontsUse shadow outline fontsContrast font & backgroundContrast font & background
Don’t leave too much blank spaceDon’t leave too much blank space
Keep It Simple : BulletsKeep It Simple : BulletsHeadline, not sentenceHeadline, not sentence
Reminder for youReminder for you
ConciseConcise<4 top-level bullets<4 top-level bullets<10 total bullets & sub-bullets<10 total bullets & sub-bullets
Simple languageSimple languageOne line per bulletOne line per bulletParallel wordingParallel wording
What’s wrong with this?What’s wrong with this?
A good speechA good speechClear pointClear pointUnderstands what audience wantsUnderstands what audience wantsOrganization based on logicOrganization based on logicPowerful openingPowerful openingEnding that people rememberEnding that people remember
Instead, do this….Instead, do this….
A good speechA good speechClear pointClear pointAppealing audience benefitAppealing audience benefitLogical flowLogical flowPowerful openingPowerful openingStrong closeStrong close
Apply Psychology to Apply Psychology to DesignDesign
Don’t fight natural eye movementsDon’t fight natural eye movementsMove left to rightMove left to rightReturn to upper left cornerReturn to upper left cornerSweep to lower right cornerSweep to lower right corner
Subliminal hintsSubliminal hintsGraphics to match your key pointGraphics to match your key pointAnticipationAnticipationRequirementRequirementFast speedFast speed
Low costLow cost
Easy to useEasy to use
Our Our SolutionSolution
Apply Psychology to Apply Psychology to DesignDesign
Don’t fight natural eye movementsDon’t fight natural eye movementsMove left to rightMove left to rightReturn to upper left cornerReturn to upper left cornerSweep to lower right cornerSweep to lower right corner
Subliminal hintsSubliminal hintsGraphics to match your key pointGraphics to match your key pointAnticipationAnticipationAvoid bad signsAvoid bad signs
What’s Wrong With This?What’s Wrong With This?
Great financial resultsGreat financial results-- Revenue reached -- Revenue reached $1,000,000$1,000,000-- Growth passed -- Growth passed 20%20%-- Profit exceeded -- Profit exceeded $200,000$200,000
Instead, do thisInstead, do this
Great financial resultsGreat financial resultsRevenue reached $1,000,000Revenue reached $1,000,000Growth passed 20%Growth passed 20%Profit exceeded $200,000Profit exceeded $200,000
What’s Wrong With This?What’s Wrong With This?
0
10
20
30
40
50
60
70
80
90
Acme IBM Dell HP Acer
Revenue
Instead, do thisInstead, do this
0
10
20
30
40
50
60
70
80
90
Acer HP Dell IBM Acme
Revenue
Make it Easy to FollowMake it Easy to Follow
Use outlineUse outlineHighlight upcoming sectionHighlight upcoming section
Use buildsUse buildsRemind where you areRemind where you are
General goal:General goal:Don’t make the audience thinkDon’t make the audience think(Other than what you’re saying)(Other than what you’re saying)
Make It AttractiveMake It Attractive
20 hours on preparation20 hours on preparation10 hours on practice10 hours on practiceWhy not spend 1 hour on attractive Why not spend 1 hour on attractive design?design?
Instead of doing this…
CostCostSatisfactionSatisfactionProductivityProductivityRevenueRevenue
Why not do this…
Instead of doing this…Instead of doing this…
Bill GatesBill GatesBrilliant TechnologistBrilliant Technologist
Steve BallmerSteve BallmerPowerful SalesmanPowerful Salesman
Steve JobsSteve JobsPassionate EvangelistPassionate Evangelist
Lou GerstnerLou GerstnerLogical BusinessmanLogical Businessman
Why not do this…Why not do this…
Bill GatesBill Gates
Steve Steve BallmerBallmerSteve JobsSteve Jobs
Lou GerstnerLou Gerstner
Brilliant technologistBrilliant technologist
Powerful salesmanPowerful salesman
Passionate Passionate evangelistevangelistLogical BusinessmanLogical Businessman
Your Titles Should Tell the Your Titles Should Tell the StoryStory Body & handsBody & hands
EyesEyesVisual skillsVisual skills
Play your Play your voicevoice
EnthusiasmEnthusiasm
Vocal skills:Vocal skills:
Simple & ClearSimple & Clear
Verbal skillsVerbal skills
What are speaking What are speaking skills?skills?
Speaking skills are Speaking skills are importantimportant
Learn speaking skillsLearn speaking skills
What you’ll learn todayWhat you’ll learn today
Why be a good speaker?Why be a good speaker?
Use simple wordsUse simple words
Words + Words + intonation intonation
“ The man who can think and does not know how to express what he thinks is at the level of him who cannot think.”
PericlesNot just “presentation”, but Not just “presentation”, but “persuasion”“persuasion”Influence a friend, colleague, or Influence a friend, colleague, or boss.boss.Tell people what you did, and Tell people what you did, and why it matters.why it matters.Get people’s “mindshare”.Get people’s “mindshare”.
Apply psychology to Apply psychology to designdesign
Keep it simpleKeep it simplePowerPoint only supports PowerPoint only supports
talktalkDesign graphicsDesign graphics
The endingThe ending
The flowThe flowData dump & main Data dump & main
themesthemesThe bodyThe body
Organizing the Organizing the storystory
Must have audience Must have audience benefitbenefit
Key point = Goal of the Key point = Goal of the talktalk
Develop Key PointDevelop Key Point
FaceFace
The openingThe opening
Review of organizing storyReview of organizing story
Show emotion!Show emotion!Most of the time:Most of the time:“I care a lot about this.”“I care a lot about this.”“I really believe in this.”“I really believe in this.”““I love my work.”I love my work.”Sometimes (in response to Sometimes (in response to questions).questions).““This is the most outrageous thing This is the most outrageous thing
I’ve ever heard.”I’ve ever heard.”““I will have nothing to do with this.”I will have nothing to do with this.”
ConclusionConclusionGiving a good answerGiving a good answer
Opportunity to Opportunity to amplifyamplify
Be yourselfBe yourself
Audience Audience participationparticipation
HumorHumor
Overcoming Overcoming nervousnessnervousness
Confidence & Confidence & passionpassion
DeliveryDeliveryRehearsing your deliveryRehearsing your delivery
Practice your talkPractice your talk
Make it attractiveMake it attractive
Make it easy to followMake it easy to follow
Overcoming language Overcoming language barrierbarrier
Q&AQ&A
Use outlineUse outlineHighlight upcoming sectionHighlight upcoming sectionUse buildsUse buildsRemind where you areRemind where you areGeneral goal:General goal:Don’t make the audience thinkDon’t make the audience think(Other than what you’re saying)(Other than what you’re saying)
Learn Speaking SkillsLearn Speaking Skills
Next Topic:Next Topic:
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
Rehearsing Your ContentRehearsing Your Content
Prepare, prepare, preparePrepare, prepare, prepareCustomize the talkCustomize the talkWithin-talk referencesWithin-talk references
Repeat key pointRepeat key pointRepeat main themesRepeat main themesRepeat your company (university) nameRepeat your company (university) name
Practice to use same word(s) per Practice to use same word(s) per conceptconceptPractice transitions between slidesPractice transitions between slides
Rehearsing Your DeliveryRehearsing Your Delivery
Record & listen to every talk at least Record & listen to every talk at least twice!twice!
Best : PowerPoint featuresBest : PowerPoint featuresOK : Tape recorderOK : Tape recorder
Get the timing rightGet the timing rightRunning out of time is a disasterRunning out of time is a disaster
Practice to an audience or record Practice to an audience or record videovideo
Ask experienced speaker to critiqueAsk experienced speaker to critiqueRecord video for critiqueRecord video for critique
Learn Speaking SkillsLearn Speaking Skills
Next Topic:Next Topic:
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
Delivering the TalkDelivering the Talk
Confidence & passionConfidence & passionOvercoming language barrierOvercoming language barrierOvercoming nervousnessOvercoming nervousnessHumorHumorAudience participationAudience participationBe yourselfBe yourself
Confidence & PassionConfidence & Passion
Make sure you’re not too tired:Make sure you’re not too tired:Get enough sleep the previous nightGet enough sleep the previous night
Drink (up to) 3 cups of coffee!Drink (up to) 3 cups of coffee!No milkNo milk
Stand on left side of screenStand on left side of screen
Confidence & PassionConfidence & Passion
Make sure you’re not too tired:Make sure you’re not too tired:Get enough sleep the previous nightGet enough sleep the previous night
Drink (up to) 3 cups of coffee!Drink (up to) 3 cups of coffee!No milkNo milk
Stand on left side of screenStand on left side of screenDuring your talk, do not apologizeDuring your talk, do not apologize
““Sorry I’m behind on time”Sorry I’m behind on time”““Sorry this slide is so hard to read”Sorry this slide is so hard to read”
Overcoming Language Overcoming Language BarrierBarrier
Know your limitationsKnow your limitationsDon’t use fancy words, complex Don’t use fancy words, complex sentencessentencesDon’t take any chance of looking sillyDon’t take any chance of looking silly
Prepare an outline/scriptPrepare an outline/scriptRehearse before the talkRehearse before the talkDon’t have to use itDon’t have to use it
Not OK to read your bulletsNot OK to read your bulletsBut OK to read or memorize your But OK to read or memorize your speechspeech
Practice still requiredPractice still requiredProper vocal & visual skills still requiredProper vocal & visual skills still required
Overcoming NervousnessOvercoming Nervousness““Do the thing you fearDo the thing you fear
and the death of fear is certain.”and the death of fear is certain.”-- Ralph Waldo Emerson-- Ralph Waldo Emerson
It is possible to hide nervousness!It is possible to hide nervousness!Don’t let the shaking show!Don’t let the shaking show!
Make a fist; hold the lecternMake a fist; hold the lecternSpeak loudlySpeak loudlyTake a deep breathTake a deep breath
Don’t have to look at audience’s eyesDon’t have to look at audience’s eyesLook at a friendly faceLook at a friendly faceLook above people’s headsLook above people’s heads
HumorHumorGood humor:Good humor:
RelevantRelevantRespectfulRespectfulShortShort
How to tell a joke?How to tell a joke?Prepare audiencePrepare audiencePause after “punch line”Pause after “punch line”Move on naturally if no reaction!Move on naturally if no reaction!
Plan your humor:Plan your humor:Remember what workedRemember what workedUse it again!Use it again!
Audience ParticipationAudience Participation
Ask audience a questionAsk audience a questionAnticipate their answer(s)!Anticipate their answer(s)!Respond with something interesting AND Respond with something interesting AND relevantrelevant
Also OK to ask before talk & include in Also OK to ask before talk & include in talktalk
““I hear and I forget;I hear and I forget; I see and I remember;I see and I remember; I do and I understand.”I do and I understand.”
Be YourselfBe Yourself
Don’t copy others’ stylesDon’t copy others’ stylesMany styles could be effectiveMany styles could be effective
You must be yourself to be credibleYou must be yourself to be credibleAdapt your style, but stay within “comfort Adapt your style, but stay within “comfort zone”zone”
Comfort zoneComfort zoneGreat strategistGreat strategist
Trustworthy CEOTrustworthy CEO
Technology Technology visionaryvisionary
Bill GatesBill Gates
Steve Steve BallmerBallmerSteve JobsSteve Jobs
Ideal roleIdeal roleBrilliant Brilliant technologisttechnologistPowerful salesmanPowerful salesman
Passionate Passionate evangelistevangelist
Learn Speaking SkillsLearn Speaking Skills
Last Topic:Last Topic:
Develop Key PointDevelop Key Point
Organize StoryOrganize Story
Design GraphicsDesign Graphics
Practice TalkPractice Talk
Q&AQ&A
DeliveryDelivery
Q&A: Opportunity to Q&A: Opportunity to AmplifyAmplify
Q&A is your last chance to:Q&A is your last chance to:Amplify your points (particularly the Key Amplify your points (particularly the Key Point)Point)Increase your credibilityIncrease your credibility
If people are too shy, you start!If people are too shy, you start!Hard questionsHard questions
No need to answer directlyNo need to answer directlyBut don’t hide!But don’t hide!
Narrow questionsNarrow questionsTake offlineTake offline
Q&A – Giving A Good Q&A – Giving A Good AnswerAnswer
Respect the listenerRespect the listenerDon’t argue or dismiss a questionDon’t argue or dismiss a questionRight body languageRight body language
Answer to the entire audienceAnswer to the entire audienceRepeat the questionRepeat the question
Complete if people cannot hearComplete if people cannot hearParaphrase to help amplify your point Paraphrase to help amplify your point
ConclusionConclusion
Anyone can become a good Anyone can become a good speaker;speaker;It just takes :It just takes :
a little skill, a little skill, and a lot of practice!and a lot of practice!
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