How Small Talk Can Save Your Life - Heroku Talk

HerokuSan Francisco, CA

presented by Adria Richards

Small Talk Can Save Your Life

Thursday, September 5, 13

The single biggest problem with communication is the illusion that it has

taken place.

― George Bernard Shaw

Thursday, September 5, 13

Thursday, September 5, 13

Thursday, September 5, 13

You can dance...

Thursday, September 5, 13

But can you lift up your team?

Thursday, September 5, 13

nomnomnomLunch is over.

Thursday, September 5, 13

Thursday, September 5, 13

Kidnapping + small talk = Your Life!

Thursday, September 5, 13

Thursday, September 5, 13

Step 1Pick someone to chat with

Thursday, September 5, 13

Exercise 1

Say Hi!”

Thursday, September 5, 13

“How did it feel?”

Thursday, September 5, 13

Step 2Say something

Thursday, September 5, 13

Exercise 2

Marbles

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“What did you notice?”

Thursday, September 5, 13

Step 3Listen and acknowledge

Thursday, September 5, 13

Thursday, September 5, 13

What do you want at work?

Thursday, September 5, 13

Communication Challenge

• Tomorrow, hold the door for 1 coworker

• For the next seven days, smile at 1 new person each day

• Say “Thank You” to another employee next week

Thursday, September 5, 13

Thank you!

Thursday, September 5, 13

Photo Credits

Escort Sport - My first new car http://www.flickr.com/photos/32659528@N00/232616660/A Really Hot HOT WHEELS Car: Chevy Camaro http://www.flickr.com/photos/puuikibeach/7037656287/dancers IMG_0362 http://www.flickr.com/photos/mcwild/16433641/dancers IMG_0485 http://www.flickr.com/photos/mcwild/16435644/Peanuts? What Peanuts? I didn't see no stinking peanuts. http://www.flickr.com/photos/15609463@N03/7673361852/foto taxi new york http://www.flickr.com/photos/47260027@N04/579426MotorBikeTricks 0511 8302bwr http://www.flickr.com/photos/ross_elliott/5912689381/2769Calming The Storm http://www.flickr.com/photos/83346641@N00/4851912

Thursday, September 5, 13