How Data Center Consultants Retain Customers (SlideShare)
Post on 11-Apr-2017
4 Views
Preview:
Transcript
How Data Center Consultants Retain Customers
How data center consultants utilize segmentation, personalization, and onboarding programs to retain clients
Courtesy of SP Home Run Inc.
Customer retention is valuable for businesses to
acquire
Courtesy of http://www.SPHomeRun.com
Customer Retention Free publicity Referrals to other qualified leads Additional revenue
Courtesy of http://www.SPHomeRun.com
Increase Retention Segmentation Onboarding programs Personalization
Courtesy of http://www.SPHomeRun.com
Segment Email lists Educational content Resources
Courtesy of http://www.SPHomeRun.com
Onboarding Programs Train Educate Offer support
Courtesy of http://www.SPHomeRun.com
Personalization Shows appreciation Lengthens lifecycle Improves relationships Improves buying experience
Courtesy of http://www.SPHomeRun.com
Repeat Clients Generate Positive reviews Word-of-mouth publicity Organic leads
Courtesy of http://www.SPHomeRun.com
The average scorned client tells 9-15 people
their negative experience
Courtesy of http://www.SPHomeRun.com
Negative Experiences Negative reviews Negative publicity Deter future prospects
Courtesy of http://www.SPHomeRun.com
How does your data center consulting business
delight clients?
Courtesy of http://www.SPHomeRun.com
Let us know in the Comments section below
Courtesy of http://www.SPHomeRun.com
LEARN MORE
Attracting Data Center Clients: Step by Step
© SP Home Run Inc. SP Home Run is a Registered Trademark of SP Home Run Inc. All Worldwide Rights Reserved.
Listen to the Full Webinar Recording Now at
http://www.SPHomeRun.com/ADCC
top related