Harvard Method for Business Cases Case : The Economist System v 3.0 Up date Jan.14.2005 e-Commerce Core Team General Background The Core Situation The.
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Harvard Method for Business CasesCase : The Economist System v 3.0 Up date Jan.14.2005 e-Commerce Core Team
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
The Economist System v.3.0 Harvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
Internet explosion
Customer habits
Competitive strategy
Channel development
Value chain integration
Industry change
UVN2 Convergence
cyberEconomy
Harvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
Incumbents reaction
New entrants
Promoting someoneelse’s business
Negotiation power goesto the customers
Financial services asCommodities
Globalization of The World EconomyNAFTA , UE .APEC
USA , CHINA ,INDIA ,BRAZIL , RUSSIACoca Cola Microsoft GM ESSO
e-Commerce Core TeamHarvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
The economists and the
economist engineering
bankers
Other Financial Institutions
Vendors
ISP
B2B e-Commerce
B2C e-Commerce
( to see : TES representativesE-commerce core team )
Harvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
Free internet access
Free applications
The one million user
The B2B dominance
The PC & Internet market 12% growth
Knowledge is wealth
Economics : Science of PowerLecturers & Students of Economics
as a user and partner
e-Commerce Core TeamHarvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
Arpanet Tes v 1.0 (70-90)
EDIEDI - VAN’s
Internet Tes v 2.0 (91-2000)
e-Commercee-Business
Internet II Tes v 3.0 (2001- ... )
cyberEconomy
Harvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
Secure relationships
Third party certification
Mergers Wall-Mart/AOL
The initial entrant advantages
The clients retention throughsticky sites
Content management toovercome lower client’s loyalty
Interactive & Corporate software service
e-Commerce Core TeamHarvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
Act fast
Act safe
Gain trust
Add value
Keep changing
ReleaseTES corporate software
e-Commerce Core TeamHarvard Method for Business Cases
•General Background
•The Core Situation
•The Key Players
•The Key Events
•Chronology
•Relationships
•Courses of action
•Recommendations
Use a core team
High level of general skills
High technological backgrounds
Deep business conscience
Never forget : e-Commerce is finally
about commerceAnd
Release TES on line v 3.0According to the
next : 10 to 26 slides
Knowledge is WealthTES on line in action is just in
time to learn economics making a wealth
TES on line v 3.0Project
IntegrationTo see & download
www.civ.cl (news)
Project Developmentand Deployment
( To see www.civ.cl news)
Project Integration
Of TES V 3.0 Intranet_Internet
Configuration Network
e-Commerce Core Team in Chile TES - UTEM
e-Commerce Core Team by TES modules
Compliance Consulting
Project Developmentand Deployment
Project Integration
10 TES moduleswww.ciberutem.com/tes
e-Commerce CAIFE Core Team
Compliance Consulting
Data Center Consulting
CAIFE/TES V 3.0
Project Developmentand Deployment
Project Integration
Knowledge is Wealth :TES in action is to learn
Economics making a Wealth
Compliance Consulting
Data Center Consulting
Project Developmentand Deployment
e-Commerce Consulting Development and Monitoring
Project IntegrationTES v 3.0
The Economist System Culture
Project IntegrationTes v 3.0
Economic knowledge is wealth.
Integration of the broad knowledge regarding e-Commerce and the construction of a business platform. Cohesion ofthe general concepts from the market and it’s integrationwith The Economist System culture and strategic fit
Combination of the traditional technological skills in synergy with non-traditional skills for the proper e-Commerce ground. Global and local integration ofthe capacities, vendors, contents and consumer attitudes and culture
For that reasons TES is a philosophy of communication between the economist and the Economy as a whole by means of the system approach , Economic Science , computer methods and the industrial engineering support( see: Tes in action , slide 10 )
Broad Knowledge Core Team
Project IntegrationTes v 3.0
Integration of the broad knowledge regarding e-Commerce and the construction of a business platform. Cohesion ofthe general concepts from the market and it’s integrationwith The Economist System culture and strategic fit
Combination of the traditional technological skills in synergy with non-traditional skills for the proper e-Commerce ground. Global and local integration ofthe capacities, vendors, contents and consumer attitudes and culture
•Mentoring and Leadership
•Create New Forms of Value
•Knowledge Management
•Project Development/ Deployment
•Compliance Consulting
•Data Center Consulting
•E-Commerce Consulting and monitoring
Integrated e-Commerce Core Team
Take the knowledge gathered by the team andintegrate it into a physical product deployableto the business and to the clients
Support the projects construction based onthe input provided by the team and constantlyrevisiting the entire project for improvementsand regular upgrading and redesigning
Project Developmentand Deployment
TES V 3.0
Development e-Commerce Core Team
•Technological integration
•Solution design
•Vendor management
•Physical construction
•Knowledge import/export
•Success transfer
•Web page : www.ciberutem.com/tes •Construction - Deployment
•Maintenance - Upgrading
Take the knowledge gathered by the team andintegrate it into a physical product deployableto the business and to the clients
Support the projects construction based onthe input provided by the team and constantlyrevisiting the entire project for improvementsand regular upgrading and redesigning
Project Developmentand Deployment
Core Team- TES Representatives
Compliance Consulting
Provide absolute confidence and trust, warrantingthat what is being done is being done on a widely accepted basis of technological and proceduralsecurity
Trust is assured both to the external and to theinternal clients. Both the business and clients arebeing secured by prevention and control.
e-Commerce Core Team•Global regulations
•Federal regulations
•Local regulation
•Third party certification
•Security concerns
•bank policies
•New required controls
•Special audits
•Special task
Compliance Consulting
Provide absolute confidence and trust, warrantingthat what is being done is being done on a widely accepted basis of technological and proceduralsecurity
Trust is assured both to the external and to theinternal clients. Both the business and clients arebeing secured by prevention and control.
It is by means of Intranet corporative TES software v 3.0
CAIFE e-Commerce Core Team
Provide the operational support to the Internetbased business platform in the shape of the currently operating data center applicationsand systems that will sustain each clients operation
Inform the current constraints in terms of transactional capacities and provide highlightsto overcome such constraints,suggesting possible solutions in the applications platform*CAIFE :Center of Analysis and Information on Finance and Economy
Data Center Consulting (CAIFE)*
Data Center e-Commerce Core Team
•Data center processing
•Back end operations support
• Customer Databases update
•Applications and Systems (BAU)
•Legacy Systems
•New Systems
•New - Legacy Integration
•Data/transaction capacities
•Data integrity and security
Provide the operational support to the Internetbased business platform in the shape of the currently operating data center applicationsand systems that will sustain each clients operation
Deliver the current constraints in terms of transactional capacities and provide highlightsto overcome such constraints through thedevelopment of a Internet based business
Data Center Consulting
up date e-Commerce Core Team
Deliver state of the art information of the commercial as well as technological.Provide the fine tuning about the behavior of the e-Commerce world.
To know the feeling of the customer’sexperience of operating in our WEB sites on the economist system versusthe experience of operating in other sites.Based on this results make continuosimprovements.
e-Commerce Consulting Development and Monitoring
Behavior of the e-Commerce Core Team
•Market trends follow-up
•Competitors behaviors
•Strategic counseling
•Content management
•Business orientations
•Customer orientations
•Performance monitoring
•Continuos benchmarking
•Growth administration
Provide the fine tuning about the behavior of thee-Commerce world, state of the art informationabout the commercial as well as technological
Follow up closely the customer experience ofoperating through the Internet with the businessby continuos performance monitoring andbenchmarking the experience against othersimilar providers.
e-Commerce Consulting Development and Monitoring
C
D
E
P
Project IntegrationTES V 3.0
Project Developmentand Deployment
P
Compliance Consulting
C
Data Center Consulting
D e-Commerce Consulting
Development and Monitoring
E
E-CommercePortal
Ciberutem.com/tesEconomist.edu
e-Commerce Core TeamP - C - D - E
Model
e-Commerce Core Team
Project IntegrationTES v 3.0
P - C - D - EModel
Project development under Compliance supported on Data centers for Electronic commerce
Compliance Consulting
C PRAGUE
Data Center Consulting
DCAIFE
Project Developmentand Deployment
PTES UTEM LUND
e-Commerce Consulting Development and Monitoring
EUSA,MEX.VIGO
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