Gulf Chemicals & Metallurgy manages 1700 interfaces with OpManager

Gulf Chemicals & Metallurgy Corporation manages 1700 interfaces

with ManageEngine OpManager

About Gulf Chemicals & Metallurgy Corporation

• World’s largest recycler of spent petroleum catalysts

• Has 14k employees distributed across 6 branch offices across the US

About the IT Infrastructure

• Branch offices are connected through MPLS over VPN

• No. of interfaces: 1781

• Split-up of the devices managed:

– 16 routers, 36 switches, 96 VMs, 10 VMware ESX Hosts, and 4 Hyper-v Hosts

• Runs a business critical ERP software

• Cost of downtime: $100,000 per hour

Monitoring Requirements

• Monitor devices proactively for availability and performance

• Monitor traffic across the branch offices

• Receive instant notifications upon any failure

Monitoring Solutions used earlier

NetQoS SysAid Solarwinds

End users stayed on top of these tools

Issues faced with these tools:

• Complex & time consuming to consolidate data across all the products

• Poor notification of faults and issues

• Requires lot of manual effort to operate

How did OpManager help the IT team?

• Monitors the devices for availability 24x7

• Allows to set multiple thresholds to identify the fault very early (before the end user feels the impact)

• Sends instant notifications via email, SMS, Twitter

• Automatically executes workflows for immediate troubleshooting

• Offers NetFlow plugin for in-depth traffic analysis

• Offers insightful dashboards for knowing the overall IT performance

Availability Monitoring

Know more

Multi-level Threshold

Know more

Execute Command

SMS Notification

Send a Trap

Send a Syslog

Notification ProfilesEmail Notification

and much more

Code-free Workflow Automation

Know more

Network Traffic Analysis

Know more

Insightful Dashboard

Know more

Hear it from the horse’s mouth

Thank youbharanikumar@zohocorp.com

Visit www.opmanager.com to know more