Transcript
E- guv Initiatives of Netherlands
Group 7
E-government Refers to the government’s use of information technologies to exchange information and
services with citizens, businesses, and other arms of government 2.0
E-Government
ICT in Netherlands
About Netherlands
At a glance… Measures 41,528 square kilometers in area, 7745 km of
which is water Population – 16.3 million 75% of internet users have accessed e-governmental
service 88.6% of the population access internet, source: I.T.U. Ranked 5th on e guv readiness Index of UN Ranks 9th in network readiness (Global IT Report’09)
Rankings
ICT in Netherland
Overview: Most advanced ICT infrastructure Size of the ICT market: €30.9 billion in 2008 ICT growth rate of 4.5% About 26,000 companies are involved They generate €29 billion or 5.5 percent of the country’s
GDP and create employment for 250,000 people, or 3.5 percent, of the total workforce.
One of the top five exporters of ICT services in the world
ICT in Netherland
Telecom infrastructure: Most sophisticated glass fibre telecom infrastructure Internet prowess making Netherland the informational
gateway to Europe.
Strength: The Amsterdam Internet Exchange: largest and fastest Meets pre-condition for a strong digital economy in
Europe: High-speed Internet broadband 80 percent of broadband lines with speeds of 2 Mbps
making web 2.0 effective
Policies & Frameworks
Policy & Programs
1994 National Action Program on Electronic Highways: communication infrastructure
1998 Electronic Government Action Program:Front end & back end apps, Administrative laws
1999 Dutch Digital Data: Communication, innovation, regulation
2000 Contract with Futures Policy: Envisioned balance, approachability, pilots, surveys
2003 Modernizing Government: Latest technology 2005 DigiD citizen: citizen identity & portability
ICT Plan 2008-11
• Advantages of ICT People involvement in society increased Productivity increase: social & demographic development Consumers demand forhigh quality service level
http://www.umic.pt/images/stories/publicacoes1/Sum_ICT%20Agenda_NL.pdf
Services and Architecture
Service Architecture
Service Architecture
WILMA(Water Board Information
& Logical Arch. Model
GEMMA(Municipal Arch.)
MARIJE (National Model Architecture)
PETRA(Provincial Reference
Architecture
NORA
DigiD Citizen Service Number ( CSN
Electronic Child Dossier
(EKD)
Electronic Company
Dossier (EOD)
Shared Access Key Registers
( GOB )
Key Register Vehicles
Key Register property
NotificationsRegister for Addresses
( BAG )
Key Register Buildings ( BAG
Youth Risk Index Reference ( VIR
Basic System of Records Help Line
National Infrastructure Cyber Crime
( NICC )
Registration Large Scale
Topography
Waterschapshuis
Key Register soil and subsoil
( BRO )
Large-Scale Topography
Quality Control of Dutch
MunicipalitiesRENOIR
Service Architecture
Projects and Implementations
Government Websites and Portals which help in Citizen Service Delivery
eServices Procurement
Sub-Structure Infra. Info.
Before 2004, 4000 diggings a year caused a loss of 40-75 million € annually Government set up a national system to safeguard efficient information exchange on
location and track of cables and pipelines Provided one stop shopping for construction companies which needed to dig-in earth’s
surface Owners of subsurface infrastructure were to make their data accessible within 2 years Avoided huge losses for the government
http://www.fig.net/pub/costarica_1/papers/ts10/ts10_02_wubbe_vandermolen_2480.pdf
Challenges and Road Ahead
Development and sophistication of e-Government services remain a challenge
In relation to other EU countries, the number of online public services is low
e-Governance is doing well at National level but not good at local level Large cities are doing better than smaller municipalities Maturity of e-service delivery on websites at local level is low
Future Challenges
Road Ahead
Increase in Services to the citizen Provide single window entrance for businesses progress in monitoring and assessing the impact of
eGovernment policy and its benefits by member states Bring aboard those 15% still not touched by internet Strengthen the e-mandate system to conduct online
polls.
Serious consideration needs to be given for the exchange of information between countries on national eParticipation initiatives
Rigid frameworks make it difficult to create and design applications
Recommendation by the group
Thank You!!!
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