Giving Online Students the - Pearson Education · Giving Online Students the University Experience . Melissa Robinson, Associate Director UF Online ... States. Retrieved April 15,
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Giving Online Students the University Experience Melissa Robinson, Associate Director UF Online OneStop – University of Florida
Kim Pace, Assistant Vice President for Student Affairs – University of Florida
Kate Klepper, Associate Dean, Graduate Business Programs – Northeastern University
Redefining the Traditional Student
• 26% of Post Secondary Students are taking at least one course online
• 13% of Post Secondary students are studying fully online
Changing Student Demographics
0%10%20%30%40%50%
Part Time Full Time
Students Employment Status
20%
25%
30%
35%
40%
45%
50%
1970 1980 1990 2000 2010 2021
25 and over
SOURCE: U.S. Department of Education, National Center for Education Statistics, Higher Education General Information Survey (HEGIS)
Differentiators
2002 – 34% of institutions offered online programs
2012 - 62% of institutions offered online programs
Allen, E., & Seaman, J. (2013). Changing Course Ten Years of Tracking Online Education in the United States. Retrieved April 15, 2015.
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Engaging the Online Student
Melissa Robinson, Associate Director UF Online OneStop
Kim Pace, Assistant Vice President for Student Affairs
April 27, 2015
University of Florida
UF Online OneStop
Our Mission and Commitment
• To optimize operations within the Division of Enrollment Management and to provide UF Online students first-class customer service throughout the enrollment lifecycle, with a specific interest in increasing student enrollment and retention
• To centralize communication between Enrollment and Program Coaches with campus contacts
OneStop Functions
OneStop Operations
• Location • Extended hours • General Inbox • Website:
http://handbook.ufonline.ufl.edu/onestop/
• January 2015 Launch • Contact
– (352)294-3290 – ufonlineonestop@mail.ufl.edu
Connect
Inspire
Engage
Orientation and Transition Services
Student Orientation: Residential Students
• Learn about: • Student records /registration • Email • E-Learning on Canvas • Engagement Opportunities • University Honor Code • Academic Expectations and Resources • Support Services • Register for Fall Courses
• Mandatory Campus attendance • Cost: $180
Student Orientation: UF Online Students
Links • Learn about:
• Student records/registration • Email • E-Learning on Canvas • Engagement Opportunities • University Honor Code • Academic Expectations and Resources • Support Services • Next Steps for Obtaining Gator1 Student ID Card
and Academic Advising Appointment • Customized for UF Online students • Cost: $35
Student Orientation: UF Online Students
Links
Student Orientation: UF Online Students
Links
Welcome video: http://mediasite.video.ufl.edu/Mediasite/Play/35e30101a57b4f5084afc9162490c3d91d
Student Orientation: UF Online Students
First Year Florida Course
• First Year Florida (FYF) signature First Year Success course for UF Online students.
• 1 credit course is an introduction to UF focusing on career exploration, goal setting, transition, and talent discovery.
Student Orientation: UF Online Students
First Year Florida Course
Student Orientation: UF Online Students
Making it Mandatory: Student Record Holds
• Must complete orientation • Including orientation quiz
completion and • Gator1 ID card approved
• Must complete advising appointment
Student Affairs Services for UF Online Students
Student Affairs Fee Based Services
Fees and the Law Florida Statute: 1001.7065(4)(k)(1): No distance learning fee, fee for campus facilities, or fee for on-campus services may be assessed, except that online students shall pay the university’s technology fee, financial aid fee, and Capital Improvement Trust Fund fee. http://www.flsenate.gov/Laws/Statutes/2014/1001.7065
Student Affairs Fee Based Services
Fees NOT Paid by UF Online Students: • Transportation Access Fee • Building Fee • Health Fee • Athletic Fee • Activity and Service (A&S) Fee • Tuition Differential Fee is discounted
(75%, like tuition)
Student Affairs Fee Based Services
Student Affairs Services and Activities Supported by Fees UF Online Students
Do Not Pay: • Recreational Sports • Student Legal Services • Counseling and Wellness Center • GatorWell Health Promotion Services • Student concerts and speaker events
Student Affairs Fee Based Services
UF Career Resource Center • Virtual Career and Graduate Fairs (available via Gator
CareerLink) • Gator CareerLink
• Research employers • Find out about internships and jobs • Network
• CHOMP (career path and major discovery) • Resume Critique (via Career Planning appointment) • Career Planning Appointments (via Skype or phone) • Virtual Mock Interviews (via Career Planning Appointment
or Gator CareerLink)
www.crc.ufl.edu
Student Affairs Fee Based Services
Recreational Sports Membership • Access to recreation and
fitness centers • Equipment check-out • Intramurals • Eligible to purchase
premium services, including Massage Therapy, Small Group Training and Personal Training
• Don’t need membership to access Lake Wauburg, campus aquatics facilities and outdoor recreation complex
www.recsports.ufl.edu/about/membership-services/students/
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Kate Klepper, Associate Dean, Graduate Business Programs – Northeastern University
Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Going in Assumptions
• Keep EVERYTHING separate • No mixing • Keep an arm’s length – on ALL fronts,
including Marketing
Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Reality sets in • Online students respond to online
marketing • Online marketing is difficult to geo-
focus • Students WANT to be invited
Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Benefits of inclusion
• Quick cohort • Great experience • Lasting impression • Should we ‘require’ this?
Going in Assumptions Keep EVERYTHING separate No mixing Keep an arm’s length – on ALL fronts, including
Current state • Campus based, seminar courses • International Field Study • Clubs & Organizations • Graduation
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