Getting smart about identity management in air transport - Sean Farrell, Head of Portfolio Management, Government Solutions, SITA

Sean Farrell, Head of Portfolio Management, Government Solutions, SITA

GETTING SMART ABOUT

IDENTITY MANAGEMENT

IN AIR TRANSPORT

Identity in the news

2016 Air Transport IT Summit. Confidential. © SITA 2016

What does identity involve?

• Valid travel document?

• Valid visa?

• Real identity?

• Right to fly?

• Low risk?

• Met government requirements

– APIS/PNR/ESTA etc.

2016 Air Transport IT Summit. Confidential. © SITA 2016

The opportunity

• Eliminate multiple document checks

• Expand self-service

• Streamline end-to-end process

• Facilitate collaboration across industry stakeholders

• Reduce disruptions from security incidents

2016 Air Transport IT Summit. Confidential. © SITA 2016

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Travel tokens over time

2016 Air Transport IT Summit. Confidential. © SITA 2016

The Single Token TravelTravel data, identity details and biometric linked

at earliest opportunity to create a single token.

1 2 3

4 5 6

7 8 9

Single Token

2016 Air Transport IT Summit. Confidential. © SITA 2016

1 2 34 5 67 8 9

Single Token

2016 Air Transport IT Summit. Confidential. © SITA 2016

Key to success

• Consider current technology

constraints and future evolution

• Improve instead of adding on to

existing processes

• Consider operational SLAs and

complexities from the outset

• Stakeholder collaboration is key to

realizing the main benefits

A whole journey approach

2016 Air Transport IT Summit. Confidential. © SITA 2016

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only.

Source: presentation of Sean Farrell, SITA

at the 2016 SITA Air Transport IT Summit, Barcelona.

2016 Air Transport IT Summit. Confidential. © SITA 2016