Getting Digital Ready: I Love APIs 2014 CEO Keynote

GET » DIGITAL READY

Our diverse attendees have a lot to learn from each other

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Digital Ready

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What is a digital business?

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Digital businesses increase profits by expanding their use of digital assets

use new touch points to reach more

customers

create new partnerships

personalize customer journey

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You have to be adaptive to survive

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The world is moving fast

US Smartphone Market Share by Platform

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Source: ChangeWave, BI Intelligence, IDC, Apigee Institute analysis

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Apigee Customers Lead The Pack

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Getting Digital Ready

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A paradigm shift in how we do things

moredata

explosionof devices (APIs)

What’s changing in the world of technology

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Digital requires the right foundation

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Digital value chain

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prescription api

balance reward api

Walgreens

Customers who engage with Walgreens in person, online, and via mobile apps spend 6 times those that only visit the stores

QuickPrints api

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Swisscom

Digital is changing the very DNA of the company

More than 120 APIs exposed to developers

Embracing APIs and Big Data

Expanding the digital value chain

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Independence Blue Cross

Huge reduction in Medicare complaints

6x more effective than traditional approaches

Transformation from reactive to proactive customer service

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Kaiser Permanente

Largest US managed care organization with 9 million members

Interchange empowers developers to build new experiences 

Merging APIs and data in wearables

Getting People Ready

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business IT developers

Business Appoint a C-level

digital leader

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ITMaster “two-speed” IT

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DevelopersInnovate and iterate by understanding the customer journey using Analytics

It’s a big shift, but you can take the first step

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Delivers products that make every business a

digital business

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Embrace the art of the possible

Become adaptive

Thank you

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Section head slide

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This slide is used to emphasize a single point, should not be more than 2 lines

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Digital Transformation: From Project to Platform

Abhi Dhar: CTO, WalgreensJin Lee: Senior Managing Director, Accenture MobilityDan Raju: CEO, Tradier