Franklin, MA: Fire Dept update to Town Council
Post on 18-Dec-2014
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Operational OverviewTown Council
October 1, 2014
Our Mission is to:
…Have a positive impact in the lives of citizens and visitorsof Franklin in their time of crisis by providingcompassionate, contemporary, community drivenservices.
…Safeguard human life from the perils of fire, suddenillness, injury or other emergency medical condition,natural and man-made disasters as well as preserve theenvironment and property from ensuing destruction.
… Be responsible for a safe, productive and pleasant workenvironment for our employees, and provide themopportunities to gain new skills and advance theirpersonal career goals .
Resources - Personnel
• 48 – Personnel - Emergency Services• 1 Fire Prevention Officer• 4 Fulltime Dispatchers• 4 Part-time Dispatchers• 1 Fulltime Administrative Assistant• 2 Chief Officers
56 FT – 5 PTTotal 61 Employees
Resources – Fleet Vehicles
Emergency Vehicles• Ambulances
• 2 Active Duty• 1 Reserve
• Brush Fire Vehicles• 2 Active Duty• 1 Off Duty Response
• Fire Engines• 2 Active Duty• 2 Reserve – Off Duty
Response• Ladder Truck
Support Vehicles• Fire Chief• Deputy Fire Chief• Pick-up Truck• Shift Supervisor• Station Car• Incident Support
Vehicle
Stations - Deployment
Headquarters – 40 West Central Street Engine #1 Staffed with 3
Ladder – Ambulance – Brush VehicleCross –Staffed with 2
Stations - Deployment
Station #2 – 600 King Street Engine #2 Staffed with 3 or 4
Ambulance – Brush VehicleCross –Staffed with 2
Performance Objectives
• Initiating ALS within 10 minutes 90%.• Transport trauma patients to a level one trauma
facility within one hour 90%.• Interrupt the progression of fires in structures within
10 - 90%.
• Maintain emergency response readiness above 70%.
• Provide safety and survival skills for vulnerable citizens
• Provide educational opportunities for department members.
• Insure fire safety through timely, consistent code.
Performance MeasuresType of Emergency 2010 2011 2012 2013 2014Building fire 20 34 24 19 32 All other Fire Emergencies 45 54 79 66 59 Overpressure Rupture, Explosion, Overheat 2 2 3 3 2 EMS call, excluding vehicle accident with injury 2,164 1,932 2,055 2,154 2,245 All other Rescue Calls 232 190 205 215 214 Hazardous Condition 100 90 102 96 121 Service Call ‐ Public Assistance 190 301 275 156 133 Good Intent Call 213 184 191 227 165 Alarm Activations 439 464 424 454 440 Severe Weather & Natural Disaster 8 1 16 2 1 Special Incident Type 1 2 11 13 10 Total Emergency Response 3,414 3,254 3,385 3,405 3,422
Major Recap 2010 2011 2012 2013 2014Emergency & Rescue Medical Incidents 2,396 2,122 2,260 2,369 2,459 Fire & Non Emergency Medical Calls 1,018 1,132 1,125 1,036 963 Total Emergency Responses 3,414 3,254 3,385 3,405 3,422
Challenges
• Sustaining minimum shift staffing • Providing timely services in the
presence of increasing simultaneous call volume
Emergency Response Rate
3,414
3,254
3,385 3,405
3,422
3,150
3,200
3,250
3,300
3,350
3,400
3,450
2010 2011 2012 2013 2014
# o
f Em
erg
en
cies
Fiscal Year
Total Emergency Response
Simultaneous Emergency Calls
397
407
340346
403
300
320
340
360
380
400
420
2010 2011 2012 2013 2014
# E
ven
ts 2
Call
s
Fiscal Year
2 Simultaneious Calls
Simultaneous Emergency Calls
252239
267 268
300
0
50
100
150
200
250
300
350
2010 2011 2012 2013 2014
# E
ven
ts 3
or
mo
re
Fiscal Year
3+ Simultaneous Calls
Mutual Aid Usage
511 8
310
92
70
8694
129
0
20
40
60
80
100
120
140
2010 2011 2012 2013 2014
Mu
tual A
id R
esp
on
ses
Fiscal Year
5 Year Mutual Aid Requests
Non EMS
EMS
Emergency Management
Mission of Emergency Management
• Communications• Warn of impending dangers,• Inform residents about the situation and how
they can protect themselves.
• Logistical Support• Support local needs with timely, effective
deployment of resources,• coordinate support from the State and Federal
governments as necessary.
• Coordinate restoration and recovery operations
Community Risk AnalysisHigh Risks• Severe Storm• Transportation
Accidents• Hazardous
Materials Incidents
Moderate Risks• Earthquake• Air Crash• Tornado• Urban Fire• Power Outage
Low Risks• Flood• Forest Fire• Drought• Terrorism• Nuclear
Incident
Emergency Management Updates
• Citizen Volunteers• Ping4alerts
Connect CTY Emergency Information
• Town’s Reverse 9-1-1 System• Access from the Town’s Home Page• Include up to 10 phone numbers (cellular phones
are accepted)• Up to 4 email addresses• Important means to receive time sensitive
emergency information
• Contact Gary Premo 508-440-2777 or email at gpremo@franklinpolice.com
Questions?
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