–Fourth level FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER CONTROLLERSHIP February 25, 2009 Presentation by Carl J. Zehr, FCGA Mayor - City.

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–Fourth level

FINANCIAL MANAGEMENT INSTITUTE OF CANADA – ONTARIO CHAPTER

CONTROLLERSHIP February 25, 2009

Presentation by Carl J. Zehr, FCGA

Mayor - City of Kitchener

CONTROLLERSHIP

Accounting

Processes

Financial controls

MODERN CONTROLLERSHIP

Controllership has to adapt

A new guiding philosophy

MODERN CONTROLLERSHIP

From

“Command and Control”

To

A more contemporary approach

Modern controllership is a key component of organizational culture.

MODERN CONTROLLERSHIP

Performance

Information

Risk Management

Control systems and ethics

Ethical practices and values

Key elements:

PERFORMANCE INFORMATION

Taxpayers expect more

Shift resources and spend limited funds

Achieve progress on community’s priorities and objectives

PERFORMANCE INFORMATION

Municipal Performance Measurement Program (MPMP)

Progress on priorities:

- Quality of life - Leadership and engagement- Diversity- Dynamic downtown- Development- Environment

But Citizens want to know about . . .

BEYOND MPMP

130 Key Performance Indicators (KPI)

Kitchener

Annual Report to Citizens

Annual Status Report

RISK MANAGEMENT

Hazardous materialsPollutionProlific use and sharing of

electronic data

RISK MANAGEMENT

Important component of modern controllershipis a critical component of good governance

Enterprise Risk Management Strategy

Am I confident that . . . ?

What if . . . ?

Have I put in place . . . ?

RISK MANAGEMENT

RISK REGISTER

- maintained by project director or team

CORPORATE RISK REGISTER- maintained by Internal Auditor

RISK MANAGMENT

Enterprise Risk Management Policy

Risk awareworkplace

Risk smart

CONTROL SYSTEMS

Aligned with greatest risk

A flexible instrument

CONTROL SYSTEMS

FraudPhysical resourcesFinancial reportingGoals and objectives Laws and regulations

Internal control over resources

Everyone in an organization

is responsible for internal control systems and processes.

ENTERPRISE RESOURCE PLANNING

General ledger

Purchasing

Materials management

Accounts payable

Accounts receivable

Work order management

DELTA PROJECT

DELTA PROJECT

Lower costs of operations

Reduction of financial errors

Timely, reliable financial information

DELTA PROJECT

It’s about people

It’s the right thing to do

ETHICS, ETHICAL PRACTICES AND VALUES

Keystone of modern controllership

Public trust

ETHICS, ETHICAL PRACTICES AND VALUES

A way of doing business A way of corporate life

An integral part of everythinga person granted public trust does

ETHICS, ETHICAL PRACTICES AND VALUES Accountability and

Transparency Committee

Staff Citizens Members of Council

ETHICS, ETHICAL PRACTICES AND VALUES

Code of Conduct

Members of Council Local Boards Advisory Committees

ETHICS, ETHICAL PRACTICES AND VALUES

Principles of integrity and honesty

Developed entirely by staff,

for staff

PEOPLE PLAN

“This is where we want to work

We are the people of this organization.

Not simply city workers – people. People who are honoured to serve

this community.

We are proud of what we do.

And what we do is every bit as important as how we do it.”

ELEMENTS OF MODERN CONTROLLERSHIP

Performance informationRisk managementControl systems

Accountability remains critical

Uphold the public trust

Deliver resultsManage risks Identify objectivesMeasure efforts

Report progress

We are accountable, not only to today’s

citizens, but also to future generations.

–Fourth level

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