Formal or business letters - newera.edu.mn
Post on 01-Jan-2022
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Formal or business lettersLetter writing
Objectives:
• to identify difference between formal and informal letters
• to learn formal letter formats and letter writing strategies
• to produce own letters
What is a letter?
A letter is a written
message that can be handwritten or
printed on paper.
Formal letter
A formal letter is a letter, written in formal language, in the stipulated format, for official purpose.
•The heading: Your address and the date.
•The address of the person you are writing to.
•Salutation or greeting.
a) Dear Sir/ Madam. If you don’t know the name of the person you are writing to.
b) Dear Mr/ Mrs/ Ms + person’s surname
•The introduction. A short introduction that states the purpose of the letter/ the reason for writing
•The body. (2- 4 paragraphs) that should contain the relevant information behind the writing of the letter/ complaints, justifications, acceptance of invitations and qualifications/
•Conclusion. The final paragraph (suggested actions to be taken, closing remarks, express understanding, promises…)
•The end of the letter.
a) Yours faithfully: If you don’t know the name of the person.
b) Yours sincerely: If you know the name of the person.
•Your signature below.
Formal letters have several parts:
Exercise: Writing a formal letter
You have bought an item of electrical equipment which stopped working a day after you took it home. Write a formal letter to the manufacturers of the item in which
you :
• state what the item is
• say where and when you bought it
• explain what appears to be wrong with it
• ask for replacement item.
Good
luck!
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