FOR AGILE COACHES - Scrum...Title: Toolbox for Agile coaches/ when working with your people.key Created Date: 9/17/2015 1:21:54 PM
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Copyright © 2011 - 2015 Ethan Huang
TOOLBOXEthan Huang, CST and Agile Coach
Global Scrum Gathering® Shanghai 2015
FOR AGILE COACHES
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
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Ethan Huang
cn.linkedin.com/in/ethancstme@ethanhuang.netWeChat @ethanhuang0922
Agile coach for 50 - 100 people
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
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Which one is more important to you as a coach?
A. The project is successfully deliveredB. The team has significant improved
A/B?
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Coaching is all about influencing people
which is extremely difficult4
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
level 1
Find the problems
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
How people learn
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
The best way to learn is to make mistakes in real practice
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Design to fail - Pilot Sprints
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
The best way to teachis to work together to resolve real problems
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Pair work - Learn from real examples
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
level 2
Make the right decisions
12100 things every designer needs to know about people, by Susan M Weinschenk
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Conscious mind vs. unconscious mind
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Sigmund Freud
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
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PEOPLE TRUST THEIR INSTINCT
NOT REASONS
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
You cannot change anyone
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but yourself
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Enable the right Persona - the need to belong
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Group decision could be faulty
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Effective meetings - to decide, not to discuss
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
When people are uncertain they let others decide
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Enable Leaders
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Convince the majority - ONE person at a time
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
People are swayed by dominant people
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Always be the 3 FIRST:- The first one to start talking - The first one to stop talking - The first one to ask for a conclusion
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Expand your leadership - thru REWARD
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
And most importantly,
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PEOPLE NEVER LISTEN
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Ask, don’t tell
- NEVER tell the answer directly
- Use Power Questions to guide the team towards the solution
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Guide, don’t push
- Make the team feel THEY came up with
the brilliant idea
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
level 3
Get people do stuff
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How to get people do stuff, by Susan M Weinschenk
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Comfort Zone
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
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HappyUnhappy
Comfortable
Uncomfortable
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
PatienceSet them upBorrow power from the ‘Tiger’Encourage, never criticise
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
level 4
Take the team to the performing stage
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
PatienceDefine metrics - with cautionBring in new changesStart to find a mentee
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
level 5
How to quit
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Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Ethan Huang, CST and Agile Coach Sep 15, 2015
Thanks!
Copyright © 2011 - 2015 Ethan Huang
Global SCRUM GATHERING® Shanghai 2015
Q&A
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