FLORIDA BENCHMARKING CONSORTIUM

FLORIDA BENCHMARKINGCONSORTIUM

Spring Conference 2014Data Based Decision Making

Presented by:Randy H. Phillips, Deputy Director

Martin County Parks and Recreation

SCHEDULING Identify total workload. Monitor work functions. Avoid over-committing personnel. Justify full-time or seasonal personnel

needs. Improve staff deployment. Provide detailed accounting of overtime. Preview future weekly or monthly

schedules.

BENEFITS OF IMPLEMENTING A WORK MANAGEMENT SYSTEM

DECISION-MAKING

Focus attention on particular areas. Establish priority lists. Provide information about

complaints/lawsuits. Develop frequency/quality standards. Estimate impact of additional

land/facilities. Justify budget adjustments. Compare maintenance activities year to

year.

BENEFITS (CONT.)

No system has universal applicability.

System must reflect local needs, conditions, resources, priorities, circumstances, objectives and capabilities.

Process can be universally applied.

ITEMS TO CONSIDER

BUDGET PRESENTATIONFLORIDA CONSORTIUM

BENCHMARKS Reporting from the Florida Benchmarking Consortium compared Martin County Parks & Recreation against 24 agencies with like populations and ranked as listed below:

2nd highest of percent of operational budget supported by user fees

4th lowest of maintenance cost per acre

4th lowest operating expenditures per capita

2nd lowest number of FTE’s for Park Maintenance

2nd lowest number of FTE’s for Recreation

2nd lowest number of FTE’s per maintained acre for Park Maintenance

Objectives

Identify and Evaluate Current Conditions Build on Pros; Mitigate Cons Create Efficiencies Create Incentives for staff Reduce Complacency Make an Immediate Impact

Area 1ALabor $64,342

Man Hours 6,795

Plan takes hours from Admin and uses new positions to give more time for supervision

PSSIV’s working more directly with staff they supervise

Superintendent duties more evenly distributed

Supervision

Like facilities and tasks consolidated under one superintendent

Adjusting schedules seasonally provides patrons with more consistent experience

3 superintendents and crews report to Ops Compound

Consistency

Improved communication Provides flexibility for special events and

unexpected issues Provides positive impacts countywide Promotes collaboration throughout the

Work Unit More efficient use of resources Transition from reactive to proactive

Additional Benefits

Q & A