Five Level Leadership - Scotiabank · Five Level Leadership Doug Keeley, CEO & Chief Storyteller doug@themarkofaleader ... Dabbawala • How clear is the business focus? • What

Five Level Leadership Doug Keeley, CEO & Chief Storyteller doug@themarkofaleader.com

www.themarkofaleader.com

Change •  Change is part of the fabric of the universe

•  It’s not what happens to you, it’s what you do about what happens to you

•  Change is a choice

Does your team/you embrace change?

What is the evidence?

How could you make change “normal”?

Four Definitions of Leader

Has hierarchal power

Has control

Goes first

Helps others to be their best

How engaged are your team/you/your clients?

5 Level Leadership

Spirit

Intellect

Heart

Imagination

Hands

Rate yourself/ your team’s Five Level strength

Spirit 1 2 3 4 5

Imagination 1 2 3 4 5

Intellect 1 2 3 4 5

Heart 1 2 3 4 5

Hands 1 2 3 4 5

Bannister ’s Four Minute Mile •  Fundamental questions

(individual vs team sport)

•  Think Different than everyone else

•  Work as a team

What is your 4 minute mile? How could you overcome it?

Shreddies •  Small changes impact how we

see the world

•  There are no bad ideas

•  Put your people before yourself

How could you change how people see things?

How do you manage idea generation?

Tell Your Story •  How did you get here?

•  We all have a great story, sometimes under the surface

•  In our stories are all the things that make us tick. How well do you know your people and customers? How often do you check in on how they REALLY are?

Cirque du Soleil •  Eliminate “that’s the way it is”

thinking

•  Take big risks

•  Be collaborative and proactive

What is your dirt floor?

How could you be more collaborative?

Joshua Bell •  We all see through lenses

•  You shape the lens or someone else does

•  We miss much of what goes on around us

What lens do customers see you through?

How do you shape it?

Dabbawala •  How clear is the business focus?

•  What does success look and feel like?

•  What’s in it for them?

How do you remove complexity?

How do you help your people focus?

Anita Roddick & Body Shop •  We all leave a mark or footprint

•  Spirit elevates our behaviour and performance

•  Profit with Principle

What impact does your business have? What ‘spirit’ impact do you have?

Stand By Me •  There’s great talent out there if we

look for it

•  We are all connected

•  Playing for Change is changing the world one song at a time – and you can too.

Are you giving your talents a chance to thrive? Dream big – then make it happen

The 12 Notes of Music •  There are only 12 notes – every

musician has them

•  They do not complain, they differentiate

•  It is not the tools, it is what you do with them

How do you get the most |from your tools?

How do you differentiate?

Craig Kielburger •  12 year old Toronto boy sets out

to save the world

•  Dedicated to eradicating child slavery

•  Free the Children and Me to We are changing a generation

If a 12 year old kid can assemble an army of 2 million kids to change the world, what is holding us back?

Words •  Everyone is modeling their behaviour

on yours

•  It is not just what you do, it’s how you do it

•  It’s not just what you say, it’s how you say it

How do you talk to your people?How do they talk to each other?

Mary Kay •  Make everyone you meet feel

important

•  Praise people to success

•  Be a great listener

What do they say about you when you are not there?

How do you improve that?

Team Hoyt •  You can do anything if you make

up your mind to do it

•  What’s the real story in any situation?

•  We all need a little push or inspiration some days

Do your people believe they can do anything?

How much do they help each other?

Where the Hell is Matt? •  We can all make a difference to

others

•  Nothing great was ever done alone

•  Be fearless

How much joy is there at your workplace? How do you improve that?