'First Things First' at the ALISS Innovation Workshop

Post on 05-Dec-2014

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DESCRIPTION

This service-design outline concerns what you need to be able to find out about during the first 24 hours aft you have been diagnosed with a long-term condition

Transcript

FIRST THINGS FIRST

Next steps for starting to live with an LTC

• First point of call for people with an LTC diagnosis – 24 hours and beyond•For people and their families, personal networks• Uses “anonymous” profiles to tailor resources presented•You can add as much or as little information as you want to tailor your results•You can add feedback to let us know how useful it is•You can add your own content – network of stories•You can get involved – Be a Buddy•Personalisation – Direction – Control

SAMPLE SLIDES

SAMPLE SLIDES

FROM FTF to the Engine

FROM the ALISS Engine to FTF

ECO SYSTEM

Money Matters

Costs for:

• Development

• Launch

• Continuing Development

With many thanks to:• Richard Brown (Epilepsy Connections)• Helen Cadden (NHS QIS)• Andy Carver (British Heart Foundation Scotland)• Mike Coulter (DigitalAgency.com)• Cathy Gormal (Renfrewshire Council)• Iain MacMillan (Designer, GSA)• Kingsley Matthews (Diabetes UK)• Helen Moran (BrainIAC)• Stuart Raphael (Epilepsy Connections)• Samantha Shimmin (Eden Therapies)• Gavin Venters (NHS Scotland National Services)

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