Fateh Call Centre

Post on 02-Nov-2014

538 Views

Category:

Technology

1 Downloads

Preview:

Click to see full reader

DESCRIPTION

Agri Call Center to call Farmers

Transcript

Agri Call Centre

Teamwork & Technology

Agri Call Centre has emerged as an effective tool in agri marketing.

On the whole it can be used as a marketing and monitoring tool

Overview As a Marketing tool As a Monitoring tool As a sales tracking tool As a Feedback tool Act as a data creator for analysis Future Trends : Software based

analysis

Teamwork & Technology

Call Centre as a Marketing tool

The Database of the farmers to be collected by the field force.

Training to be given to the Call centre executives about the product.

Script to be given to executives to make calls more effective & accurate

Teamwork & Technology

Call Centre as a Monitoring tool

The Authentication of the Database can be calculated.

The contact of the field force with the farmers can be measured.

Teamwork & Technology

Call Centre as Sales Tracking tool The area wise sale can be

estimated by calling farmers directly.

Stock liquidation status can be reviewed by calling retailers directly.

List of the user farmer can be made and can be used for further sales.

Teamwork & Technology

Call Centre as Feedback tool

The farmer feedback about the product .

Retailer feedback Feedback about the activities in the

market The problems in the market at retailer

and farmer level can be identified easily and action could be taken accordingly.

Teamwork & Technology

Call Centre as Data Creator for analysis

Different types of questionnaire can be devised and data for analysis can be generated.

Teamwork & Technology

Future Trends:

Data generation and analysis could be made instantly using related software.

Such softwares can be developed as per requirement.

Teamwork & Technology

What we provide in Call centre Call centre executives Calls : 75-100 per exec per day Script and training to be given by

Company. Languages: Hindi, Punjabi, English,

Gujrati and Marathi. Areas: Punjab, Haryana, Himachal,J&K

Rajasthan, UP,Uttarakhand,MP, Bihar, Gujrat and Maharashtra.

Teamwork & Technology

Costing Rs. 10000 per executive per month. Call rate Approx Rs. 2 -3 per

call( Phone bill will be charged on actual basis)

Stationary will be provided by Fateh Technologies Pvt Ltd

Other facilities like premises, electricity, Tea etc. will be provided to employees by Fateh.

Teamwork & Technology

Call Centre working in Bathinda

Teamwork & Technology

Thanks Fateh Technologies Pvt Ltd Contact Person: Sarabjit S Puri 09417013681, 01642213681,01645011820 Vivek Singh 09417013682, 01645011816Mail Id:

advt@fatehtechnologies.com,fatehtech@gmail.comWeb: www.fatehtechnologies.com

Teamwork & Technology

top related