External Recruitment

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External Recruitment

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Lecture Outline Then and Now…. External Recruitment

Trends Planning

Organizational, Administrative, Recruiter Issues Strategy Issues

Open vs. Targeted, Sources, Choice Misc. Issues

Important Job Characteristics, Realistic Job Preview

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What Have We Done? Introduction to staffing Legal compliance Planning Job analysis

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Where are We Now? External recruitment Internal recruitment Measurement

…Then what?

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External Recruitment

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Recruitment Recruitment

The process of developing a pool of qualified applicants who are interested in working for an organization and from which the organization might reasonably select the best individual or individuals to hire for employment.

External recruitment The process of looking to sources outside the

organization for prospective employees.

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Trends in Recruitment Managing work force diversity

Contract recruiting

Work flow management

Truth-in-hiring: Ethics in recruitment

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Discussion Question How could recruitment strategies impact

diversity?

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Recruitment Planning Three parts

1) Organizational issues

2) Administrative issues

3) Recruiter issues

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Organizational Issues Three important organizational questions

Internal vs. external recruitment agency?

Individual vs. cooperative recruitment alliances?

Centralized vs. decentralized recruitment?

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Discussion Question When would a cooperative alliance be

effective?

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Administrative Issues Requisition Timing Number of contacts Types of contacts Recruitment budget Recruitment guide Process flow and record keeping

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Recruiters Three key issues

Selecting

Training

Rewarding

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Quick Quiz Rate each statement as True or False

A) Applicants respond more positively when the recruiter is an HR specialist than line managers or incumbents.

B) Applicants respond positively to recruiters whom are warm and informative.

C) Personnel policies are more important than the recruiter when deciding whether or not to take a job.

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Recruitment Strategy Issues Three issues

Open vs. targeted Sources Choosing sources

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Discussion Question What is targeted recruiting? Why would a company use this approach?

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Recruitment Sources Unsolicited Employee referrals Employee networks Advertisements Recruiting online Colleges and placement

offices Employment agencies

Executive search firms Professional associations

and meetings State employment services Outplacement services Community agencies Job fairs Co-ops and internships

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Discussion Question Where is the first place you go when you look

for jobs?

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Discussion Question Which of the following are legal issues related to

online recruiting?

A) The use (or misuse) of screening software

B) Exclusion of protected classes from the process

C) Collection of federally required applicant information

D) Identification of “real” applicants

E) Online informality that leads to improper discussions or information

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Choosing Sources Four key issues

Sufficient quality and quantity

Cost

Past experience with source

Impact on HR outcomes

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Quick Quiz When applying for a job, which is most

important to you? Please rank. Job security Advancement opportunities Job responsibilities Pay Benefits Location Travel requirements

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Quick Comic

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Quick Quiz What are today’s college graduates looking for in first–

time employment?A) Plain and simple as it has always been – best starting salary gets

the most graduates.B) Geography and life style perks are what drives the decisions Gen

Xers are making today; they are quite different than the generation before.

C) They want to work for one of the best places to work; money is way down on the list.

D) They look for a competitive pay package to narrow the field, then decide based on work culture and developmental opportunities, not always the best money offer.

E) Total money package – including salary, incentives/bonuses and ownership are the biggest draws.

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Table of Generational ValuesCohort Entered

WorkforceApprox.

AgeDominant Work Values

Veterans 1950s–1960s 60+ Hard working, conservative, conforming; loyalty to the organization

Boomers 1965-1985 40-60 Success, achievement, ambition, dislike of authority, loyalty to career

Xers 1985-2000 25-40 Work/life balance, team-oriented, dislike of rules; loyalty to relationships

Nexters 2000–present Under 25

Confident, financial success, self-reliant but team-oriented; loyalty to both self

and relationships

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Take-Home Points Aware of basics issues involved with external

recruitment Think about own “key issues” when applying

for jobs