Event Planner and Attraction Operator Risk Management: The Best Offense is a Good Defense
Post on 26-Jun-2015
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Your Defensive Tactic!Brian Avery
Brian D. Avery
• 20+ years industry experience
• Instructor at UCF’s Rosen College
• PhD Student
• Staffing Provider
• Expert Witness
???What’s Your Plan?
The purpose and role of the meeting/eventWhy
Who The audience and stakeholders
Where Location and available space
What The resources available and desired outcomes
When The date and duration
5 Elements of Meeting Planning
SR K
O
B
I
M
E
A recognized international framework addressing the knowledge and skills essential to create, develop and deliver an event.
Event management is made up of five areas of management: Design, Administration, Marketing, Operations and Risk.
The process includes assessment (identification and analysis), selection (goal-oriented), monitoring (progress and status), communication (acquisition and distribution) and documentation (data and evidence).
What cold possibly go wrong?• Sale and/or consumption of alcohol• Poor communication system?• Children attending?• Inexperienced security?• Poor signs (exits, etc)?• Slippery surfaces?• Weather conditions?• Exposure to theft of property?• Fireworks?• Hazardous event activities?• Behavior of performers?• Event cancellation or performer no-show?• Inexperienced organizers?• Use of locations not designed for events?• Over capacity crowds?• No permitting?
• Falling objects?• Use of animals?• No parking lot security?• The use volunteers?• International attendance?• No evacuation plan?• Poor perimeter fencing?• Admitting weapons or menacing objects?• Long lines and waits?• Poor ventilation?• Slow emergency response?• One-of-a-kind and first-time events?• Use of contractors…• Loaned or rented equipment? • Sale of product? • No Insurance coverage?
Things can and DO go wrong…
???Do We Have Standards?
We Have Standards!
NFPA 101 NFPA 102 NFPA 730
ASTM: Surfaces Hospitality Law ServSafe
Event Risk Mgmt Recreation Risk Art of the Event
Emergency Training Insurance
Contracts
Security
Safety
5 elements of risk planning…
Reactive response
Proactive measure
Protects parties in the event of
a loss
Agreements Between parties
Observe & report
Embrace The Risk!
Insurance Coverage, Oh My!
• Adverse publicity • Advertisers liability
(slander, copyright infringement, piracy)
• Animal mortality • Broadcasters liability • Business interruption • Earthquake • EMT
• Fidelity bonds• Host liquor • Non-appearance • Prize indemnity• Property • Sprinkler leakage • Food borne • Abuse and
molestation • Alien abduction?
ActivitiesKnow your limits,
we ALL have them!
Avoid These 5 Trends…
Site SelectionPurpose
vs. Non-purpose built
PlanningLast minute
changes… that go unchecked
SupervisionDo they need a
babysitter?
CommunicationWhat do they know?
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Your 5 Steps to Success
1
Carry out your plan*
Address your findings with a plan
Research if unfamiliar
Analyze each situation
Integrate all policies and practices
Thank You!
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