Ethical Institutional ResourceSupport... on-line and off-line resources & supportManagement e-Learning Pedagogical Evaluation Technological InterfaceDesign...

Eth

ical

Eth

ical

Inst

itutio

nal

Inst

itutio

nal

Resource

Resource

Support

Support

... on-line and off-line resources & support

ManagementManagement

e-Learning

PedagogicalPedagogical

Evalu

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n

Evalu

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Technological

TechnologicalIn

terfaceIn

terfaceD

esign

Desig

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... relates to learning and teaching issues ... infrastructure, hardware, software ... physical layout and navigation. ... course maintenance & administration ... Academic, administrative & student services ... ethical considerations in e-learning ... Assessment of learner, evaluation of instruction & learning environment

e-Learning

5. MANAGEMENT5.1 Maintenance of learning environment5.2 Distribution of information

6. RESOURCE SUPPORT6.1 Online support6.2 Resources

7. ETHICAL7.1 Social and cultural diversity7.2 Geographical diversity7.3 Learner diversity7.4 Information accessibility7.5 Etiquette7.6 Legal issues

8. INSTITUTIONAL8.1 Administrative Affairs5.2 Academic affairs8.2 Student services

1. PEDAGOGICAL1.1 Goals/Objectives1.2 Content1.3 Design approach1.4 Organization 1.5 Methods and strategies1.6 Medium

2. TECHNOLOGICAL2.1 Infrastructure planning2.2 Hardware2.3 Software

3. INTERFACE DESIGN3.1 Page and site design3.2 Content design3.3 Navigation3.4 Usability testing

4. EVALUATION4.1 Assessment of learners 4.2 Evaluation of the instruction

& learning environment

http://BooksToRead.com/framework/dimensions.htm

Pedagogical

Goals

Content

Design

Organization

Methods

Medium Medium

Does the course provide clear expectations of what the student is required to do?

Pedagogical

Goals

Content

Design

Organization

Methods

Medium Medium

Are contents of the course well-suited for online learning environment?

Pedagogical

What is the instructor’s role?

- more facilitative than

didactic

- more didactic than facilitative

- a combination of both

Goals

Content

Design

Organization

Methods

Medium Medium

Pedagogical

Does the course provide a sense of continuity? (e.g., each unit of the lesson builds on the previous unit, etc.)

Goals

Content

Design

Organization

Methods

Medium Medium

Pedagogical Does the course promote

Inside Collaboration by providing a supportive environment for asking questions, clarifying directions, suggesting or contributing resources and working on joint projects with class members?

Goals

Content

Design

Organization

Methods

Medium Medium

Pedagogical Does the course utilize

multimedia attributes of the Web?

- text

- audio

- video

- graphics

- other (specify)

Goals

Content

Design

Organization

Methods

MediumMedium

Technological

Infrastructure Planning

Hardware

Software

Does the course have personnel who can assist learners to set up for starting the course?

Technological

Infrastructure Planning

Hardware

Software

Are the hardware requirements for the course clearly stated?

Technological

Infrastructure Planning

Hardware

Software

Does the course provide links to resources where all necessary software can be downloaded?

Interface DesignPage and Site

Design

Content Design

Navigation

Usability Testing

Do Web pages look good in a variety of Web browsers and devices--in text-based browsers, all recent versions of Internet Explorer and Netscape, and so on.?

Interface DesignPage and Site

Design

Content Design

Navigation

Usability Testing

Does the course follow “one idea per paragraph” rule?

Interface DesignPage and Site

Design

Content Design

Navigation

Usability Testing

Does the course provide structural aids or site map to guide learner’s navigation?

Interface DesignPage and Site

Design

Content Design

Navigation

Usability Testing

How quickly users find answers to the most frequently asked questions on the course site?

Evaluation

Assessment of Learners

Evaluation of

Instruction & Learning Environment

Does the course have a mechanism in which a learner can be truly measured and not cheat?

Evaluation

Assessment of Learners

Evaluation of

Instruction & Learning Environment

Does the course have a system to accept students’ online evaluation of the following? - content

- instructor

- learning environment

- learning resources

- course design

- technical support

Management

Maintenance of Learning Environment

Distribution of Information

Does the course have a system of keeping track of student submissions, online quizzes, etc.?

Management

Maintenance of Learning Environment

Distribution of Information

Does the course notify students about any changes in due dates or other course relevant matters (e.g., server down) via following means?- e-mail

- announcement page

- alert boxes

- running footer added to a page

- phone call

- mail

Resource Support

Online Support

Resources

Does the course provide

troubleshooting (or expert technical support from specialized staff) assistance or a help line?

Resource Support

Online Support

Resources

Does the course provide examples of previous student's work on the Web?

Ethical Social/Cultural

Diversity

Geographical Diversity

Learner Diversity

Information Accessibility

Etiquette

Legal Issues

To improve cross-cultural verbal communication and avoid misunderstanding, does the course make an effort to reduce or avoid the use of jargon, idioms, ambiguous or cute humor, and acronyms?

Ethical Social/Cultural

Diversity

Geographical Diversity

Learner Diversity

Information Accessibility

Etiquette

Legal Issues

Is the course offered to geographically diverse population? If yes ...

Is the course sensitive about students from different time-zones (e.g. synchronous communications are scheduled at reasonable times for all time zones represented)?

Ethical Social/Cultural

Diversity

Geographical Diversity

Learner Diversity

Information Accessibility

Etiquette

Legal Issues

Is the course designed to have patience for learners who adapt to individualized distributed learning environment slower than others?

Ethical Social/Cultural

Diversity

Geographical Diversity

Learner Diversity

Information Accessibility

Etiquette

Legal Issues

Information accessibility issue must be expressed in terms of digital “haves” and “have nots,” a gap expressed in the term “digital divide.”

Digital divide issues should be considered to include the learners who are affected by this division.

Ethical Social/Cultural

Diversity

Geographical Diversity

Learner Diversity

Information Accessibility

Etiquette

Legal Issues

Does the course provide any guidance to learners on how to behave and post messages in online discussions so that their postings do not hurt others’ feelings]?

Ethical Social/Cultural

Diversity

Geographical Diversity

Learner Diversity

Information Accessibility

Etiquette

Legal Issues

Does the course get students’ permission to post any of the following on the Web?

- students’ photographs - students’ projects

(An excerpt from a listserv posting by Kathy Murrell of South Africa):

“In multiple choice questions the selected option was marked by a "tick" symbol (as apposed to a "cross" sorry no ascii equivelent). I presume the American equivelent to be a check mark, but for most South Africans' this represents the mark next to a correct answer, - it was most disconcerting to get an error or wrong message next to the mark and many students may not even bother to read the message as they would presume it to be the correct answer. “

Institutional

Administrative Affairs

Academic Affairs

Student Services

Is the institution ready to offer online courses?

Institutional

Administrative Affairs

Academic Affairs

Student Services

Does the course provide academic quality such as one would expect in a traditional course?

Institutional

Are instructor/tutor and technical staff available during online orientation?

Administrative Affairs

Academic Affairs

Student Services

I strongly believe that the e-Learning Framework can provide guidance in the design, development, evaluation and implementation of:

- Online Courses - e-Learning Environments- Distance Education Programs- Virtual Universities- Learning Management Systems

Furthermore, the e-Learning Framework can be used by Ministry of Education or Department of Education to formulate and evaluate:

- Virtual Education Policies- Accreditation Criteria for Online Programs- Online Teacher Training Initiatives

References

Visit the Framework at

http://BooksToRead.com/framework

http://BooksToRead.com/elearning

This book will be published in major languages of the world.

http://BooksToRead.com/checklist

This book will be published in major languages of the world.

The contents of this presentation appears as a

chapter entitled A Framework for Web-Based Learning in my

WWeb-BBased TTraining book.

http://BooksToRead.com/bestseller/khan/WBT.html

BooksToRead.com/bestseller/khan/WBT.html

BooksToRead.com/khan

Info about my books and other materials can be found at:

Email:khanb@BooksToRead.com

Badrul Khan

Homepage:http://BooksToRead.com/khan