ePortfolio for Skilled Immigrants
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ePortfolioA new employability tool
for Manitoba’s immigrants?
Manitoba Labour and ImmigrationDecember 17, 2009
Agenda
• 0930: Introductions
• 0940: Context
• 0945: ePortfolio: introduction, current trends,
linkage to immigrant needs
• 1045: Break
• 1100: ePortfolio and Manitoba
• 1120: DISCUSSION
• 1200: Conclusion
“Learning Agents eStudios”
– Flexible Digital Production Studios
– Mobile Production & Facilitation
Support
– Collaborative Workshop Environment
– Community Telecentre
Underlying questions
• What is ePortfolio?
• Can it help Manitoba’s immigrants?
• What are the next steps?
ContextNew Manitoba Settlement Strategy
• Working to improve services and expand programs to respond to the settlement, integration and labour market needs of the increased number of newcomers with: – Improved pre-arrival information– Centralized information and assessment
services– Easier and earlier connections to services– Increased support to communities and groups– Expanded language training
LIM_pathways_2009
ePortfolio 101 and current trends
• What is ePortfolio?
Recognition of Prior Learning The language of skills & knowledge
• RPL = a way to determine what a person knows and can do
• RPL can be used for:– access to education (advanced standing)– career planning & professional development– access to employment
• a Portfolio is a product of RPL• an ePortfolio is a digital portfolio
Key elements
• Links individual’s skills/accomplishments to skills frameworks
• A record of formal AND experiential learning
• Claims backed by digital evidence• Learner ownership• More than a showcase
ePortfolios and resumes
(Courtesy FuturEd)
Credentials vs. ePortfolio
Credentials• Reflect time spent in
class• Questionable
proficiency• Proxy for skills and
knowledge• Dated• Variable quality• Formal learning only
ePortfolio• Reflects time spent learning• Evidence-based proficiency• Statement of actual skills and knowledge• “Living”• Systematic• All learning valued
(Courtesy FuturEd)
ePortfolio: product and process
• Digital archive
• Showcase: celebration & assessment of learning– Education
• Acceptance/advanced standing, course requirement, graduation requirement
– Workplace• Hiring, HR development, professional development,
project team selection
FuturEd 2004
ePortfolio: product and process
• Assessment for learning (e.g. CLPA)
• Reflection, self-assessment
• Transferring skills
• Coaching, collaborative learning
• Learning plans
• Knowledge Management
(Agustin, Duane)
FuturEd 2004
Benefits of “e”
• Information Management capabilities– Collecting, archiving, making different versions
• Easy to share with others– “one to many”, digital copies, links to specific pages
• Collaboration– Easy to add comments, edit, mentor, coach
• Measurement– Link to frameworks, rubrics, track learning over time
• Easy to illustrate/demonstrate with multimedia• Can integrate with other ICT systems• Builds personal network, grooms digital identity
Quick Tour
• Global, regional, sectoral initiatives
• Converging standards and interoperability
• Open Source, Web 2.0, social software
• Adaptations for employers
• Manitoba momentum
• eP & immigrants: recent research, case
studies Sarah Stewarthttp://www.youtube.com/watch?v=-t2dXPb9Wc8&feature=related
UK – PDP, NVQ, WBL, CPD, etc.
UK - Careers Wales
http://www.careerswales.com Partly from percolab CAPLA Nov 2009
Sectoral ApproachesUK - Health
Construction
Sectoral ApproachesUK - Construction
Europass CV, Language Passport
New Zealand - Mahara
• 2007 OS project led by Massey University
– Lifelong learning & social networking environment for NZ
tertiary students
• Funded by NZ government ($500K), later
Carnegie Mellon Foundation
• Learner owned, multiple views
• Learning Mgmt System (LMS) integration
• LEAP2A exportability
Regional InitiativeseFolio Minnesota
CanadaEmployability, Essential Skills
CanadaSector Councils
EmployersHuman Capital Management
Web 2.0, social software“Publish yourself”
Sarah Stewarthttp://www.youtube.com/watch?v=-t2dXPb9Wc8&feature=relatedTheo Ramseyhttp://www.youtube.com/watch?v=oT1XYjZcmck
Flickr Example
http://www.flickr.com/photos/xinwen_zhang/sets/72057594115462151/
Linked In Examples
Cobbling it together…Map of a Personal Learning Environment (PLE)
Web 2.0 as the engine of a PLE - the appeal and the danger…
http://www.flickr.com/photos/meg/3527560991/
Vision of the aggregated ePortfolio “Small Pieces, Loosely Joined”
StudentRecords
OnlineCredentialVerification
Manitoba momentumLIM-ALT
Manitoba momentumOther selected RPL initiatives
• PLAR Policy Framework 2001– Broad Goals: mobile, portable credentials, recognition of
informal & continuous learning, decentralization, seamless service, systemic operational capacity
– 3 cornerstones: post-secondary, community, workplace
• RRC– RPL Programs, Socrates ePortfolio
• MPLAN– Community of Practice
• Centre for Education and Work– Workplace Informal Learning Matrix, Successful Preparation for
Retaining Immigrant Workers
• WPLAR– Working with employers, competency frameworks, – Essential Skills linkages
ePortfolio and immigrant employability
•Can ePortfolio serve the needs of immigrants?
ResearchInformation Practices of Immigrants
Nadia Caidi, Faculty of Information, University of Toronto, 2009http://www.slideshare.net/settlementatwork/information-practices-of-immigrants
ePortfolio benefits for newcomers
• Self-assessment
• Develop communication skills
• Develop other necessary skills and
knowledge
• Build your Network
• “Digital evidence bank”
• Personal space for learning and building
knowledge
Immigrants and Essential Skills
• Reading Text• Document Use• Numeracy• Writing• Oral Communication• Working with Others• Continuous Learning• Thinking Skills
– Problem Solving, Decision Making, Job Task Planning and Organizing, Significant Use of Memory, Finding Information
• Computer Use
RESEARCH PROJECT ePortfolio for Skilled
Immigrants and Employers
Pan Canadian Employer Focus Groups
Jan-Feb 2006
Benefits of ePortfolio
• Pre-employment
• Recruitment
• Human Capital Development– Employee Development– Performance Management– Talent Management– Succession Planning
Employer feedbackePortfolio as a tool to describe skills and knowledge
• Majority in favour– “digital matching service, living document, screening
tool, digital evidence of credentials and experience”• Benefits:
– Accessible documents of work accomplishments vs. credentials
– Pre-employment bridging tool, linked to LMI– Help standardize the language of competencies
• Acceptance Factors– Accuracy, consistency, ease of use
• Potential Issues– Time for creation and processing, privacy, content
maintenance, system integrity, overall responsibility...
• Good timing– Rising skills shortages, immigration levels
• Current examples– Job Banks and PSC system
• Benefits– Good potential: niche sectors, skill sets, countries– Transparent tool for diversity and equity– Early adopters could have hiring advantage– Ease/improve recruitment, reduce wrong hires
• Potential Barriers – Cost, regulatory body acceptance/validation, privacy,
ownership, process inertia, consistency
Employer feedbackOn the advisability of a broad ePortfolio system
• Acceptance Factors– Simplicity, accessibility, usefulness as a screening tool,
trust, confidentiality, standards, integration, flexibility, extensibility, government support, marketing, training
• Solutions– Fit eP into existing interviewing and hiring practices– Incremental approach with action research to measure
benefits– Make eP mandatory (!) with allowed exceptions for
inclusiveness
Employer feedbackOn the advisability of a broad ePortfolio system
CASE STUDY 1aSkillsInternational.ca - Ontario
CASE STUDY 1b
CASE STUDY 1c
CASE STUDY 2percolab - Laval, QC
CASE STUDY 3e-Career Services, BC
• PNP pilot for LIM
• Online writing skills, job-search, employer matching pilots
(MISA, HILC, Skills International)
• Online mentoring pilot (JVS, Algonquin)
• Online competency assessment pilot underway (ICTC,
CTHRC)
• Videoconferences-employers, sector councils, regulators -
ongoing (ON Chamber)
• Online orientation courses pilot for IEHPs –ongoing (U of T)
* Copied from a paper handout
CIIP at CAPLA 2009* Special Initiatives
• Blended model: facilitation and self-directed
learning
• Clear and simple language and terminology
• User friendly – keep it simple
• Include a transition phase to a Canadian agency
• Provide initially at no cost – pilot phase and then
for a reasonable fee
CIIP at CAPLA 2009* Making the (Competency Portfolio) Model Work
CIIP has an interest in the outcome of this (CAPLA) workshop:
• Pilot the e-competency portfolio with a select group of CIIP clients
• Provide job ready clients with yet another tool that encourages employers to consider them as serious candidates
• Provide clients a tool that helps them organize a ‘previous skills’ record and maintain an ongoing skills record
• Provide clients with a clear view of where they have been and where they are going and how best to fill the gaps or develop further skills
• Provide facilitators with a clear picture of how best to guide the individual
CIIP at CAPLA 2009* Collaboration on the Competency Portfolio
Break
Break!
ePortfolio and Manitoba immigration
• How can ePortfolio serve the needs of Manitoba’s immigrants?
Where We Are Going
• Increase immigration level to 20,000 annual arrivals by 2016, primarily through the Provincial Nominee Program
• Improve, expand and consolidate immigrant settlement labour market programs including pre-arrival services
•
• Improve Recognition of International Qualifications
• Protect foreign workers through partnerships with employers and other stakeholders
• Continue to improve supports to communities outside of Winnipeg
• Renewal of Canada-Manitoba Immigration Agreement
Qualifications Recognition Initiative
QR Initiative• Manitoba’s Qualification Recognition
Action Strategy
• The Fair Registration Practices in Regulated Professions Act
• Demonstration projects and specialized programming
Major Challenges for Immigrants• Lack of official language• Lack of Canadian work
experience• Transferability of qualifications • No networking/social capital
Major Challenges for Employers • Language • Providing work experience • Difficulties assessing foreign
qualifications• New and timely approaches,
capacities
Fairness Challenges
Manitoba immigration demographics
Settlement Programs (Immigration, Settlement and Multiculturalism Division)
Pre-Arrival InformationWeb-based
Centralized Information, Language & Orientation
ENTRY Program
Centralized Assessment and Referral Winnipeg English Language Assessment and
Referral Centre
Adult Language Training Newcomer and Labour Market Supports
Community and Integration Supports
Settlement, employment, and academic focused
English classes delivered in
neighbourhoods, workplaces,
classrooms and by distance.
Settlement of immigrants and refugees post-arrival
including workplace orientation, specialized
employment services for workers in professions and trades of varying skill and
language levels.
Settlement programs to support the long-term
integration of immigrants and refugees.
Promotion of Multiculturalism and support for ethno-
cultural communities through the Multiculturalism
Secretariat.
Capacity BuildingEnhancing services for newcomers through: - professional development- needs identification- program building and promotion - evaluation and continuous improvement- employer registration under the Worker Recruitment and Protection Act- facilitation of ethical and effective worker recruitment - regional coordination
Labour Market and Strategic Initiatives
Qualifications recognition initiatives including the Academic Credentials
Assessment Service and the Credentials Recognition
Program.Information and supports
for temporary foreign workers.
For a list of the agencies that deliver settlement services see the MAP DIRECTORY on immigratemanitoba.com.
Possible Futures• “ePortfolio Training Wheels”
– Enhance current programs• Web 2.0 tools, ePortfolio fragments, personal web
publishing
• “ePortfolio Hybrid” – Integrated platform (hosted or installed)
• Standards-based for mobility, extensible for customization, linked to one or more other learning programs
– Phased pilot strategy• One group, simple functionality; analyze, refactor, reiterate
• “ePortfolio SUV”– Custom, feature-rich enterprise system
• Linked to other MB systems, broad-based rollout
Potential ePortfolio program elements• Induction
– ePortfolio awareness, hands-on orientation
• Self-assessment– LMI context, Essential Skills, Employability– Gap analysis, learning plan
• Learning Activities (group, self-directed, coached)– Evidence collection, reflection, discussion, role play– Inquiry based learning, link to other LIM learning
programs– Assessment for learning
• Products– Multi-view ePortfolio with a larger digital archive,
learning journal– Resume/CV, cover letter(s)
Some Issues• Cultural fit?• Technology infrastructure• Support• Professional Development for facilitators• Interoperability with other systems• Privacy, security• Portfolio lifecycle..how long?
Early Steps…prepare• Complete Market Research (Q4 2009-2010?)
– More thorough research of related systems in other jurisdictions
– Assess/poll clients, service providers, stakeholders about needs and capabilities
• Develop a Phased Plan (in parallel)
– Train the Trainer “sandbox”– First pilot– Wider rollout
• Develop/validate pilot curriculum (Q1 2010-2011?)
Early Steps…pilot• Train the trainer (Q1-2 2010-2011)
– Core facilitator group, other interested stakeholders (cadre of 8)
– Sandbox (try out alternatives)
• First Pilot (Q3 2010-2011)
– Client group with high chance of success
Further steps• Analyze (Q4 2010-2011?)
– Lessons learned– Proceed? Big changes?– List of needs for a dedicated Manitoba
ePortfolio platform
• Rollout (Q1 2011-2012?)
– Choose an ongoing ePortfolio platform– Pilot the ePortfolio platform, plan for rollout
• Training, ongoing hosting and support, “future proofing”
Discussion of Priorities
• Confirm order of priority:– Newcomers (1-3 years)– Pre-Arrival– Established, under-employed (3+ years)
• Other questions:– QR vs. employability (exploring career alternatives)?– Presentation showcase vs. learning environment?– Dedicated program vs. module in other programs?– ePortfolio with eLearning for gaps?– Internal LIM oversight vs. Advisory Committee?– Made for Manitoba vs open standards– Action research vs. internal summative evaluation?
Recommended Reading
• Effective Practice with e-Portfolios– http://www.jisc.ac.uk/media/documents/publications/
effectivepracticeeportfolios.pdf
• European guidelines for validating non-formal and informal learning
– http://www.cedefop.europa.eu/download-manager.aspx?id=5060&lang=en&type=publication
• Networks, Connections and Community: Learning with Social Software
– http://pre2009.flexiblelearning.net.au/flx/go/pid/377
• e-portfolios for RPL Assessment– http://pre2005.flexiblelearning.net.au/newsandevents/E-
portfolios_for_RPL_Assessment_Final_190309.pdf
don@learningagents.ca(204) 219-5933
Don Presant
appendix
•Extra Slides
OMFC Vision
Frameworks, Standards, interoperability, transferability
http://www.eife-l.org/publications/standards/interop
PLEaSE (a personal learning, employability and social environment)
• IMS• SCORM• HR-XML• Europass XML• hResume• LEAP2A
LEAP2Ainterconnectivity
LEAP2A
Community Learning Networks
http://spa-online.org.uk/
http://mahara.org/view/view.php?id=1929
Potential Issues and Barriers
• Time to build and assess portfolios• Ownership and control of information
– Corporate Security• Losing employees to competitors • Individual Privacy, Identity Theft• Technology – isolated systems vs. open
standards• Technology – user accessibility (Digital
Divide)• Lack of widespread acceptance (critical
mass?)• Language limitations of immigrants
Helen Barrett Portfolios
http://electronicportfolios.com/myportfolio/index.html
Australia
http://www.eportfoliopractice.qut.edu.au/
Competency Atlas http://www.competentieatlas.nl/percolab CAPLA Nov 2009
The Netherlands
EuroportfolioEuropean Instittue
for E-Learning (EIfEL)
Define, design, and develop digital
portfolio systems that meet the needs of all stakeholders
http://www.europortfolio.org/
percolab CAPLA Nov 2009
ResearchInformation Practices of Immigrants 1
Nadia Caidi, Faculty of Information, University of Toronto, 2009http://www.slideshare.net/settlementatwork/information-practices-of-immigrants
Maytree Vision
Fulfilling the PromiseAlboim and MaytreeApril 2002
EuropeTENCompetence
• European Commission Project– Develop a technical & organisational infrastructure,
which is both open source and standards based, to support lifelong learning in Europe, to serve the needs of individuals, groups, and organisations.
• KEY TOOL: Personal Competence Manager– 4 use cases:1. I want to keep up to date2. I want/must attain a new set of competences 3. I want/must upgrade my current competences to
a higher level 4. I want/must match my competences on other job
profiles, because my current job is not in demand any more
http://www.tencompetence.org/node/182
Context
• Immigration and Manitoba’s Action Strategy for Economic Growth
• Transition Penalty• Manitoba policies and programs for
Workforce integration– Ben Rempel 2007 (
http://www.youtube.com/watch?v=93YOGqFedw0)
James Croll
Victorian Poster Child for RPL
http://www.brianmicklethwait.com/education/archives/001380.htm
Benefits of RPL and Portfolios
• Reflection• Planning• Review• Recognition
...Lifelong Learning Process and Tool
Job Boards (Monster.com Power Résumé Search)
Automatic Profiles – Digital Identity
CASE STUDY 3c
YouTube
• Sarah Stewart, Midwife– http://www.youtube.com/watch?v=-t2dXPb9Wc8&feature=related
• Theo Ramsey– http://www.youtube.com/watch?v=oT1XYjZcmck
Canada - Online Credentials
(e)Portfolio - Working Definition
• “a collection of authentic and diverse evidence, drawn from a larger archive...
• ...representing what a person or organization has learned over time on which the person or organization has reflected,
• ...and designed for presentation to one or more audiences for a particular rhetorical purpose”
(NLII, 2003)
Employers
eRecruitment
Manitoba MomentumSkills Passport at New Flyer
Pedagogical underpinnings
http://pre2009.flexiblelearning.net.au/flx/webdav/site/flxsite/users/cpickles/public/Final_Report_Social_Software_for_Learning17April.pdf
How Immigrants Come to ManitobaPermanent Residents Temporary Residents
Refugee Class
Economic Class
Family Class
International Students
Temporary Workers
Visitors
MPNP Business
Immigrants
Live-in Caregivers
Business Immigrants
Federal Skilled Workers
MPNP Skilled
Workers
Manitoba Provincial Nominees (MPNP)
Privately-Sponsored Refugees
Government-Assisted Refugees
Refugees landed in Manitoba
Self-Employed
Entrepreneurs
Investors
Employer Direct
International Students
Family Support
Strategic Recruitment
General Stream
Personal Learning EnvironmentELGG’s “Learning Landscape”
Manitoba momentumWIN project
• Self-exploration/reflection
– education, experiences, competencies, documents,
testimonials, etc.
• Career development tool
• Multiple values to employers, regulatory bodies,
educators, etc.
• Identifies and helps communicate transferable
skills
• Uncovers options for alternate career paths
CIIP at CAPLA 2009* Encouraging the Use of a Competency Portfolio
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