Transcript

STARTUP PHILOSOPHYCEMEC BRAZIL

Bob Caspe

The International Entrepreneurship Center

Entrepreneurial Action

3

Exercise – Design a Business

Finish the Olympus Story

$3.2M Loan + 100k Camera Order Actually needed $3.5M Cancelled Contract We Went to CES

Sold to PolaroidUMAXRCA…

Some Q & A?

Exercise

For your Primary Product write down a single sentence which describes the value of your product to your customer

Aesop’s Fables Aesop a Greek Slave and Story Teller lived around

600BC. His collection of fables (or stories) have lived for

thousands of years as tales of morality and wisdom to be shared with children

Bob’s (True) Fables

The Venture Investment The Pizza man The Twins The Firing The Dentist The Lucky The Unlucky The Great Product

The Venture Investment

The Morals to the Story

The Venture Capital Industry is Broken and there needs to be a new way to bring together investors and inventors that has more flexibility and a higher probability of success.

The Habit of Spending Other People’s Money is Hard to Break.

The Pizza Man

Puzant Khatchadourian

The Morals of the Story

Passion can be Dangerous. Don’t be passionate about your product, rather be passionate about being an entrepreneur.

Complexity is NOT a good idea. Listen to your customer.

The Twins

Daniel Cohen & Richard Joffe

The Moral of the Story

Pick a Partner who Compliments your skills.

Pick first on the basis of character. Don’t make Dual CEOs.

The Firing

Eric Andersen & MySeniorCenter.com

The Morals of the Story

Hire Late and Fire Early. Once you achieve positive cash flow

don’t allow yourself to return to losing money.

The Dentist

Ziggy Ziggelbaum

The Morals of the Story

Avoid dishonest people. Life is too short to waste your time.

Learn to Listen to Your Inner Voice.

The Lucky

Bob Caspe

The Morals of the Story

Luck is a Big Part of Success in Business.

Allow yourself the luxury of moving to opportunities when they appear.

Don’t get too Full of Yourself if You Make Money.

The Unlucky

Rick Alessi

The Morals of the Story

Life Sucks. But, get over it. Greed has a Cost.

The Great Product

Sound Vision Inc.

The Morals of the Story

Understand the difference between New and Pre Existing Categories and how to Market Each.

Pay attention to the rest of this lecture.

Some Definitions

Customer Transaction Channel

Customer

Who’sYourCustomer?

Who’s the Customer?

GoogleCell Phone ManufacturerBabson College UndergraduateCoca Cola 10 Points

100 Points

1000 Points

Googol Points

First Transaction

Enio

You Begin by Executing your First (single) TransactionModel Its Cost to See if you have a Business (profitable)Replicate if Profitable (Modify if not)

Channel Partner

Manufacturer or Brand

Channel Partner

End Customer

Value Proposition

Keep it simple Strong Values are easy to sell Most businesses fail because of the high

cost of selling Defines whether a project is worthwhile

Measured on the basis of the customer’s value assessment

Value Proposition

The Value Proposition is the most important opportunity indicator for your business. Western markets are value driven as opposed

to relationship driven.A strong Value Proposition can compensate

for a poor execution. A weak one may require perfection to achieve

success.

Impact of Weak Value

Weak Value implies a more expensive sales process

Most startups fail because the cost of sales is not supportable by the transaction margin

Therefore – Weak Value Decreases Your Likelihood for Success

Therefore – Abandon Businesses with Weak Value Propositions

Risk versus Value

Three Value Systems are commonly used in western business transactions

B2B B2C Channel

Business to Business

Simplest type of business to start. Why?Rational Decision process by the customerAbility to monetize the valueAbility to understand who the decision

makers are

B2B Value Propositions

Make you money

Save you money

Which is Easier?

Selling a CAT Scanner to a hospital

Selling a PACs system to a hospital

Monetizing the Value

Leaf Systems (~1990)Digital Camera Back to

replace a film camera back for shooting commercial images for magazines and print advertising. Attached to a high-end camera like a Hasselblad or Sinar-Bron. Typical cost $45,000 with Macintosh Computer.

Understanding the workflow

Stage ShootProof

Review

Scanretouch

Process

Photographer

PageLayout

Art Director Graphic ArtistPhotographer

Leaf Camera Summary of Values Increase Revenue

Scanning ServicesRapid TurnRetouch

Decrease costsEliminate Film and ProcessingEliminate Re-Shoot LaborEliminate Bracketing Time

Incremental Revenue

Cost Reduction

Leaf Systems

Direct comparison to film photography

Monetized actual value of ownership.

Business to Consumer

B2C Values for Disposable Income?

B2C Value Propositions

Youth Sex Health (lose weight…) Fun Less tangible – all

compete with each other for discretionary spending

Chinese Product Names

New York Times, November 12, 2011

Channel Value Propositions Similar to B2B

Channel Value ExerciseYOU ME

Wal-Mart Film Processing

$6B in revenue out of $285B Average customer spends an additional

$25 when picking up prints Wait time is tuned to 20 minutes to keep

the customer in the store Kiosk is positioned at the back of the

store to increase traffic

The Elevator Pitch

Goals – Succinct and Clear Create a Compelling Narative

1234

Common Pitch Errors

Talk too fast Say too much Not from the frame of reference of the

customer Must Practice With Real Potential

Customers

1234

1234

Category

Determining the Marketing Strategy by starting with the definition of the category.

Defining value within the concept of category

Defining the Category

Pre-Existing New Which way to go?

Pre-Existing Category

The Customer has Pre-ConceptionsAbout the Channel – where to find it?About the Product – what values to

expect?

How to know if it’s a Pre-Existing Category?

Try to position it in retailLook in the Yellow PagesAre there competitors?

For a Pre-Existing Category it must be specific enough

Too Vague FOOD

SnackFood

Pre Existing Category

Must Meet the CustomerEstablished Channel

Meet the ValuesAdd your Incremental

Value Goal is a Share Shift

How do competitors respond?

Pre-Existing Values

CarBrandPowerGas

EfficiencyPrice

•Television▫Size▫Technology▫Price▫Picture

Quality

•Shoes▫Brand▫Style▫Comfort▫Price

Not just Products

ChannelsHair SalonGrocery Store

ServicesHouse CleaningTax Preparation

Competitive Matrix

Price Speed Size Weight

Your Product

$500 55 4 15

Competitor A

$650 55 5 15

Competitor B

$900 60 5 12

The Relative Importance of Each Value to the customer

Price V2 V3 V40

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

Relative Value Importance

Normalized Competitive Values

PriceV2

V3V4

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

P1

P2

P3

Relative Product Value

P1

P2

P3

A Weighted Comparison

PriceV2

V3V4

Sum

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

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P1

P2

P3

Weighted Values with Sum

P1

P2

P3

The Decoy Effect

1990’s Experiment in Consumer Choice

Courtesy James Surowiecki, The New Yorker 12 24 07

Product Price Percent Sold

Emerson Microwave $110 57%

Panasonic Microwave $180 43%

Product Price Percent Sold Percent Sold

Emerson Microwave $110 57%

Panasonic Microwave $180 43%

Panasonic Microwave $200

Product Price Percent Sold Percent Sold

Emerson Microwave $110 57% 27%

Panasonic Microwave $180 43% 60%

Panasonic Microwave $200 13%

Huber’s Experiment

Two Values: Convenience and Quality

| --miles-- 3 4 5 6

Courtesy NPR -Vedantam, Shankar, Washington Post re: J. Huber et al 6 82

Retail Pre-Existing Category What is the differentiator? Package design or advertising must

emphasize the innovation

In Category Innovation

Razor bladesSafety razorDisposable safety razor2 blade safety razor3 blade safety razor3 blade with vibrator safety

razor5 blades with battery?

How would you position the Vela-Rosa Candle Holder?

Completely fills the room with scent in 15

minutes!

Fan has safety auto shut-

off!

Candle Holders

ChannelHome furnishing

Retail Pre-existing

ValuesAesthetics

Steps to Enter a Market

Competitive Analysis Channel Analysis

Sometimes a late product can still have success through the development of a critical partnership with a key player

For Each of Your Innovations What is the true Competitive Landscape What additional product development

may be needed Who are the real customers What are the compelling values Who are the proper Channel Partners

Let’s take a break

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