ENGAGING FOR SUCCESS:
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ENGAGING FOR SUCCESS:
Directors Forum
8th December 2011
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Our report
A report to Government
About engagement across the economy
About engagement for performance
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‘Key Enabler: Strategic Narrative’
Strong, visible, empowering leadership provides a strong strategic narrative about the organisation, where it’s come from and where it’s going.
This gives a line of sight between the job and the organisation’s vision.The story is communicated clearly, consistently and constantly.
The Past You are Here The Future
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‘Key Enabler: Engaging Managers’
Engaging Managers:
Managers focus their people and
offer scope
Managers treat their people as
individuals
Managers who coach and stretch
their people
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‘Key Enabler: Employee Voice’
There is employee voice throughout the organisation, for reinforcing and challenging views; between functions & externally; employees are seen as part of the solution – not the problem.
This voice is an informed one because information is widely shared early and often.
Employees views are sought and followed up; explanations are given if ideas/views not adopted.
Employees are involved in developing solutions early – not informed of the next initiative.
Options for change are discussed.
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‘Key Enabler: Integrity’
There is organisational integrity – the values on the wall are reflected in day to day behaviours.
These expected behaviours are explicit and bought into by staff.
Keep it real – staff see through corporate spin quicker than customers or the public.
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An issue LEVEL 1 – TRANSACTIONAL; We act on employee feedback through surveys
LEVEL 2 – TRANSFORMATIONAL
Compartmentalised ThinkingCompartmentalised Thinking
NB: CIPD: 75% of Employee Engagement focused as above Reactive engagement. About discretionary effort
SERVICES AND SECTOR STRATEGY
SERVICES AND SECTOR STRATEGY
STRATEGY FOR:IT; ESTATES; CAPITAL ETC
STRATEGY FOR:IT; ESTATES; CAPITAL ETC
EMPLOYEE / HR STRATEGY Survey & act on it eg Performance management,
communications, listened to etc
EMPLOYEE / HR STRATEGY Survey & act on it eg Performance management,
communications, listened to etc
It is a way of running and doing businessIt is a way of running and doing business
“ONE PAGE”: Services Strategy, Country, Positioning Strategy AND
Values/Behaviours to deliver it
“ONE PAGE”: Services Strategy, Country, Positioning Strategy AND
Values/Behaviours to deliver itWE TRACK
PROGRESS OF STRATEGY
WE TRACK PROGRESS OF
STRATEGYWE MEASURE: Concerns,
commitment, feedback
WE MEASURE: Concerns, commitment, feedback
People give continual VOICE
People give continual VOICE
People help shape
strategy
People help shape
strategy
People at heart of delivery and at heart of strategy
People at heart of delivery and at heart of strategy
NB: CIPD: 25% of Employee Engagement focused as above About proactive engagement
TWO-WAY
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The Next stage…
A Government Sponsored, Employer Led Task Force. To enhance levels of Employee Engagement across the U.K. workforce.
Launched by the Prime Minister and Ed Davey, Minister at BIS at No 10, in March 2011.
A ‘’Movement’’ driven and guided by the Task Force, and supported by a Sponsor group and by Guru and Practitioner groups.
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Task Force Launch
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Adam Balon, Co-Founder, InnocentAdam Crozier, CEO, ITVAmyas Morse, Auditor General, NAOAnthony Jenkins, CEO, BarclaysBrendan Barber, General Secretary, TUCCharlie Mayfield, Chairman, JLPChris Browne, MD, Thomson AirwaysChris Hyman, CEO, SercoClare Chapman, Head of Workforce, NHSDavid Frost, Director General, British Chamber of CommerceDavid Nicholson, CE, NHSEd Sweeney, Chairman, ACASIan King, CEO, BAEIan Livingston, CEO, BTIan Powell, Chairman & Senior Partner, PwCIan Sarson, CEO, Compass GroupJackie Orme, CEO, CIPDJane Wilson, CE, CIPRJohn Cridland, Director General, CBIJohn Neill, Group CE, UnipartJohn Walker, Chairman, FSBMarc Bolland, CEO, M&SMartin Temple, Chairman, EEFMiles Templeman, Director General, IoD
Paul Drechsler, CEO, Wates GroupPaul Noon, General Secretary, ProspectPeter Housden, PS for ScotlandPeter Rogers, CEO, BabcockPeter Sands, CEO, Standard CharteredPeter Searle, CEO, Adecco Group UK & IrelandPhilip Green, CEO, United UtilitiesRonan Dunne, CEO , O2Rona Fairhead, Group CE, Financial Times GroupRuth Spellman, CEO, CMISir Gus O'Donnell, Head of Home Civil ServiceSir Kevin Smith, CEO, GKNSir Martin Sorrell, CEO, WPPSir Stephen Bubb, CE, AcevoSir Suma Chakrabarti, Permanent Secretary, MoJSir Win Bischoff, Chairman, LloydsStephen Howard, Chief Executive, Business in the CommunitySteve Elliott, Director General, CIATim Jones, Lead Partner, FreshfieldsTim Melville-Ross, Chairman, DTZ & HEFCETom Glocer, CEO, Thomson ReutersWill Hutton, Executive Vice Chair, Work Foundation
SPONSORS
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Employee Engagement Report & Recommendations
www.engagingforsuccess.orginfo@engagingforsuccess.org
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