Transcript
#zendd1
Zenoss
July 12, 2013
End Siloed Monitoring:Accelerate IT Operations with
Unified Monitoring
Transforming IT Operations
Deepak Kanwar – Marketing StrategistJaime Colom – Senior Solution Engineer
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Webinar Logistics• All lines are in listen-only mode
• We will answer questions throughout and at the end, so please post questions early and often
• Link to webcast recording will be emailed shortly after the show
• Stay in touch- Twitter @zenoss
- FB https://www.facebook.com/Zenoss
- Google+ https://plus.google.com/u/0/+zenoss/posts
© 2013 All rights reserved.
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Agenda
• Introduction
• The Problem with Siloed Monitoring
• The Zenoss Philosophy
• Quick Tour + Q & A
© 2013 All rights reserved.
www.zenoss.com | info@zenoss.com | blog.zenoss.com
toll-free +1-888-936-6770
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Zenoss at a Glance
Cool Vendor inIT Operations 2010
Best Monitoring Toolfor the Cloud
• Transforming IT Operations• Founders lived the pain of legacy platforms at pioneering cloud
providers• New approach to both technology and business
• Leading Commercial Open Source Player in Category• Large Global Footprint: 2.4M Downloads, 35K Organizations, 175
Countries• Large Active Community: 105K Members• Rapid Innovation & Lower Costs
• Fastest Growing Enterprise Management Software Company• 2010, 2011,2012 Inc 500• 2011 #22 2012 #55 on Deloitte Fast 500• Growth across key segments: Enterprise, Web, Federal, SMB, Service
Provider
• Most Widely Adopted Cloud Management Console• Largest install-base of any cloud-capable management product in
the market• Unifies physical, virtual & cloud monitoring• Enables public, private and hybrid cloud scenarios
• Strong Business & Team• Rapid growth with new customer acquisition and retention• Annapolis, MD & Austin, TX & San Jose, CA© 2013 All rights
reserved.
© 2013 All rights reserved.
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Welcome to My World My Applications
My Servers
My Networking
My Storage
ITIT
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The World is Growing ApplicationsServer
NetworkingStorage
Virtualiza
tion Cloud
ITIT
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The Traditional Mish-Mash hasn’t worked
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Elemental Monitoring solutions
Home Grown
solutions
Open Source
solutions
Framework/ Wrap &
Roll
3rd Party Niche
solutions
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Poll
• Which tools do you have in house? Please check all that apply• Elemental Monitoring Solutions
• 3rd party niche solutions
• Framework Wrap & Roll
• Home Grown solutions
• Open Source solutions
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BUT, we have collected a PLETHORA of tools
“How many different infrastructure monitoring and application monitoring tools are currently in use in your IT operation (including network, servers, databases and application monitoring)”?
69%
% of respondents
who use 10 or more tools in
their environment
Base: 161 North American IT decision-makers
Source: A commissioned study conducted by Forrester Consulting on behalf of Zenoss, October 2012
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Reducing IT Effectiveness
60%
organizations can resolve less than 75% of their problems in 24 hrs.
Despite allocating a lot of resources
Resolution can be time consuming and resource intensive
Base: 161 North American IT decision-makers
Source: A commissioned study conducted by Forrester Consulting on behalf of Zenoss, October 2012
© 2013 All rights reserved.
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Forget the Triple 9s, we will settle for 99%
38%
Organizations whose availability
for MISSION CRITICAL
application is ABOVE 99%
Organizations lose $Millions annually to downtime
Base: 161 North American IT decision-makers
Source: A commissioned study conducted by Forrester Consulting on behalf of Zenoss, October 2012
© 2013 All rights reserved.
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The Promise of Single Pane
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SINGLE PANE OF GLASS CONSOLE
Status Description Impact
Storage is down Has to be something
Server 34 is down Not sure
Switch_NexNode is malfunctioning ???
Load balancer is overloaded Hmmmm
warning
warning
warning
warning
Where is the context?
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Modern IT environments are complexAnd the Workload-Asset relationships are Dynamic
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Monitoring solution 1
Monitoring solution 2 Monitoring solution 3
Monitoring solution 4
Monitoring solution 6
Monitoring solution 5
Monitoring solution 7Monitoring solution 8
Monitoring solution 11
Monitoring solution 9
Monitoring solution 10
Failover
Cloud Bursting
14 © 2013 All rights reserved.
Monitoring solution 1
Monitoring solution 2 Monitoring solution 3
Monitoring solution 4
Monitoring solution 6
Monitoring solution 5
Monitoring solution 7Monitoring solution 8
Monitoring solution 11
Monitoring solution 9
Monitoring solution 10
Failover
Cloud Bursting
And the Workload-Asset relationships are Dynamic
© 2013 All rights reserved.
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Enhancing your CMDB run environment
Incident Management
Service Asset &
Configuration Management
Capacity Management
Availability Management
Change Management
CMDB
Problem Management
Help desk
Zenoss
Bringing Real Time Context to your IT
Operations
© 2013 All rights reserved.
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Holistic view to help meet SLAs
Delivers fault and performance analytics for application services as well as infrastructure components
17 © 2013 All rights reserved.
Get a Head Start on your Problem Resolution
• Identify possible causes for service disruption
• Communicate the source of the problem
• Provide a head-start on service restoration
"We see problems or alerts much sooner on subsets of web cluster or staging nodes that we are able to catch before they actually make it to production." Scott McCool, Web Hosting Manager Nature.com
© 2013 All rights reserved.
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Zenoss Service Dynamics
ANALYTICS & OPTIMIZATION
SERVICE IMPACT & EVENT MANAGEMENT
RESOURCE MANAGEMENT
Agentless Multi-protocol
ResourceModel
AnalyticsWarehouse
Events
Service Model
UnifiedPresentation
Layer
Aggregation Analytics Engine
CommonMessagingPlatform
Web CLI
IntegrationRESTAMQPJSON
Mobile RBAC
CollectionCollection
Metrics
Service CatalogProvisioning
CMDBOrchestrationService Desk
BillingOther Managers
CommonInformation
Model
CommonExtensibilityFramework"ZenPack"
Discovery & Modeling Collection Notification &
Control
Event Manager Impact EngineEvent Manager Impact EngineEvent Manager Impact Engine
HTTPTCPSNMPWMI SSH ICMP SMTP/POPREST SOAP
VMwarevSphere
VMwarevCloud
Cisco UCS
WEBM
AmazonAWS
SMSJMXWIN-RPC
Cisco UC
ODBC
Cisco AXL
libVirt &libCloud
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Integrated Solution
Unified Monitoring
Event Mgmt
Root Cause Analysis
Open/ Extensible
Zenoss, Solution for the Modern Datacenter
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• Unified Monitoring• Heterogeneous
environment• Servers, storage,
databases, operating systems
• Physical, virtual, cloud• Event management• Real Time Model to expedite root cause analysis and problem resolution
• Available as on-premise or SaaS
Zenoss Service
Dynamics
© 2013 All rights reserved.
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Conclusion• Modern datacenters are
heterogeneous and complex
• Siloed Monitoring can significantly impact your IT efficiency• Longer resolution time in case of
disruptions/outages
• Major impediment to meeting SLAs
• Loss of productivity to the tune of millions
• CMDB alone cannot provide real time context
• Zenoss, is Transforming IT Operations
"It is all about minimizing performance degradation and downtime, and Zenoss does a great job of that. The solution works exactly the way we need it to work." Marty Meyers, Global Network Operations Manager, Rackspace
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Q&A
For more information:
www.zenoss.com | blog.zenoss.com
info@zenoss.com
toll-free +1-888-936-6770
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