Emtacl15 presentation - Students and Library as partners in innovation

Students and Library as partners in innovationExperiences From User Driven Innovation

and User Experience design

Line Nybakk Akerholt

Kyrre Traavik Låberg

The New LibrariesUIO’s 12 small science department libraries were refurbished and remade into 3 new modern libraries 2009-2011

• The Science Library, Informatics library and Museum library

• Time for new kinds of services and outreach?

• New partners?

• New fun gadgets emerged on the market!

New Libraries– New Library Services?

The New CollaborationIn 2011 a new type of collaboration started with Department of Informatics (IFI)

• Library is one of many partners for students of interaction design

• Library’s participation is studied by IFI-researchers

• This presentation is about our involvement with the students “at ground floor”

• Present: two ph.d. students and a larger effort to explore, adapt and develop User Experience tools to libraries.

New Libraries– New Library Services?

User Driven Innovation 2012-2013Students develop for peers– not librarians

• Librarians should not influence the design

Librarians were the facilitators and the support for the student developers:

• Helped programming interfaces and APIs

• Were present at workshops

• Provided equipment, gift cards, answered questions

From User Driven Innovation to UX-design

User Experience design 2014 Time for a new approach

• Library employees participate as “experts” in workshops (senior librarians, programmer, head of digital services, designers…)

• In addition we are naturally still providing support, equipment and contact

• More fun for library-staff

From User Driven Innovation to UX-design

The goal of the app was to modernize and ease access ofbooks for students at the Science Library.

RealfagsbiblioteketSearch and Retrieve Mobile App

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.• Shows book availability and location.

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.• Shows book availability and location.• Map with shelf location of book.

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.• Shows book availability and location.• Map with shelf location of book.• Map can be enlarged.

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.• Shows book availability and location.• Map with shelf location of book.• Map can be enlarged.• Books can be favourited.

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.• Shows book availability and location.• Map with shelf location of book.• Map can be enlarged.• Books can be favourited.

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.• Shows book availability and location.• Map with shelf location of book.• Map can be enlarged.• Books can be favourited.• Search results can be shared by email and sms, Twitter

and so on.

RealfagsbiblioteketSearch and Retrieve Mobile App

Functionalities of the app:

• Simple search (title, author or ISBN).• E-book results can be toggled.• Shows book availability and location.• Map with shelf location of book.• Map can be enlarged.• Books can be favourited.• Search results can be shared by email and sms, Twitter

and so on.• ISBN can be scanned with the phone’s camera.

BookMotionLeap Motion E-book Search and Retrieve App

The student group wanted to make e-booksmore visible and easier to access.

They chose to use the Leap Motion technology to let users navigate the e-books.

BookMotionLeap Motion E-book Search and Retrieve App

1. Navigate between books

Move the books left or right, by swiping in the air with your hand placed over the controller.

BookMotionLeap Motion E-book Search and Retrieve App

2. Choose book

Select center book by moving hand down towardsthe Leap Motion controller.

BookMotionLeap Motion E-book Search and Retrieve App

3. Get book

Scan your university card orread QR-code with your phone.

BookMotionLeap Motion E-book Search and Retrieve App

LibraryExploreLeap Motion App for exploring rooms, collections and books

Also uses Leap Motion.

New student group, slightly different focus.

Let users navigate map of rooms to findcollections and browse books.

LibraryExploreLeap Motion App for exploring rooms, collections and books

1. Navigate a room

Move mapMove the map to the left and right, by clenching your hand, in a way «grabbing» the map.

LibraryExploreLeap Motion App for exploring rooms, collections and books

1. Navigate a room

Move cursorMove the cursor to the left and right, by unclenching your hand and moving it left and right.

LibraryExploreLeap Motion App for exploring rooms, collections and books

2. Select collection

«Point-and-wait» on desired collection.

Info about the collection is displayed, with a button for browsing thecollection.

LibraryExploreLeap Motion App for exploring rooms, collections and books

3. Browse books

Point to the left or the right ofscreen to move the cover carouseland view metadata of the books.

The BeaconingUsing Estimote Beacons in the library

Estimote Beacons are Bluetooth transmitters and receivers.

Can communicate with any Bluetooth enabled phone or tablet.

The BeaconingUsing Estimote Beacons in the library

The app was developed to augment exhibitionsin the library.

The BeaconingUsing Estimote Beacons in the library

Exhibition on the Rosetta comet mission.

By entering the exhibition area, a welcome pageis presented with instructions on how to walk to different posts.

The BeaconingUsing Estimote Beacons in the library

Table onePurple Estimote beacon and books.

The BeaconingUsing Estimote Beacons in the library

Table twoGreen Estimote beacon and books.

The BeaconingUsing Estimote Beacons in the library

Table threeTeal estimote beaconbooks and widescreen (!)

“How can I borrow a book using my phone?”

Master degree by Yvonne Edvartsen, UiO (Spring 2014).

The Science Library helped develop a protoype app for borrowing books.

The app works by reading the book’s RFID tag,and through APIs, register the loan to the user in the BIBSYS ILS.

Maybe this will be the way of loaning books in thelibrary of the future?

Real life applicationRealfagsbiblioteket – search and retrieve app

Went live autumn 2013 and is regularly being used and downloaded.

Currently total downloads is 610 on iPhone and302 on Android.

Plan to include the functionality of the beaconexhibition.

Real life applicationExhibition generator

StudentsWe are exited every autumn!

• Most students are dedicated and appear professional!

• Usually a varied set of skills at each group

• Different amount of time possible to use on course

• Different level of experience

• The Internal dynamics of the groups will vary

• Do not always prefer to work with library-staff or make contact

• Questionnaire fatigue – both asking and being asked to answer

Experiences

From prototypes to implementations

The students sign an agreement on the use of project assignments (important!)

What did the students do, what did we do?

When to further develop student’s products and prototypes?

• Are the students new products interesting to build upon?

• Will the work give us new skills?

• and the product still be attractive after the “production time”?

Time – prioritization from both leaders and staff (5% or 100%?)

Money – imagine what we could do with more staff and hardware

Experiences

Collaboration Being part of a multi-level collaboration is difficult

• What is our strategy, who decides what?

• UDI-experiences: hard to give heavy support and stay on the outside of the process

• Commits the library to prioritize this line of innovation and design.– Both from the leaders and the library-staff

• Competencies within programming is essential to have among library-staff

• Library staff need to be just as motivated as the students (even more)

But rewarding – the synergies are “flowing all over the place”

Experiences

SynergiesMost important of all : we are active, the library is active!

• Design and innovation is visible for the library users

• Students gain important competencies and experience for their CV

• The library gets access to new ideas, new friends, and new skills

• A lot easier to develop new products ourselves and to reuse and combine

• We can use the activity to promote ourselves

• “maker faire” – we now have a pool of different gadgets and software we can use in other projects

• We dare to make mistakes

Experiences

Participate We Must!

http://tinyurl.com/real-emtacl15