Email marketing and Science of Storytelling

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&AL Services

Email marketing & Science of Storytelling

Agenda

• Science of storytelling 

• Types of stories you can use in email-marketing 

• Effective storytelling in emails

• How to profit from this channel 

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Speaker

Dr Amit Nagpal, PhDBusiness Storyteller @AL Services, Keynote Speaker &

ORM Coach

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Science of StorytellingFacts

•For 27,000 years +, since cave paintings era, telling stories has been our most fundamental communication method

•Human brain is wired for narrative story

•Stories put whole brain to work (senses + emotions)

•Stories stay in sub conscious mind

•Stories connect emotionally

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3 E’s of Email

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Entertain Educate

Earn

Everyone has a Story to Tell

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Examples of Stories

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Case Studies of Happy Customers

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Contact happy customers How did they find you

Results they got Unique way they using your product/service

Customer is a Hero

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Key to creating an effective story

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3-part Framework

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Part - IThe world before the changePaint a picture of the reader’s world as it was

Part - IIThe dramaShow the drama that created a shift

Part – IIIThe resolutionShow them how your product can be a resolution to thedrama

Examples

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Examples

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Content of Email (Images / Text & Layout)

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Attractive Introduction

Relevant and useful content

Action motivated conclusion

Content of Email

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• Choose thousand-word-speaking-pictures

• Create exciting text

• Plan the email layout

Video Stories

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Video length

NO HD videos

Sales Promotion vs Storytelling

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• Hard offers need space in between.  

• Every hard offer is withdrawing from emotional bank account.  

• If you don’t make deposits through stories and content, it will soon run dry.

• Why behind the offer?

• Special offer itself becomes more believable because of a “Reason Why” type of story.

SMEs & Storytelling

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• Provide useful but incomplete content in the story, and then connect the story to your product/service immediately.

• Your whole email doesn’t have to be a story.

• Empathetic stories-Building a shared connection

Newsletters & Event Invitations

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Random email plan

Structured email plan

B2B vs B2C-Are they different?

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• Emotional appeal and connect

• Logical appeal (Technical features)

• H2H approach

Tips and Tricks

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• Use images of the real people

• Show your authentic personality to connect

• Users only spend two seconds on each email- (They must get the basic info within 2 seconds)

• Images should reflect your core brand values

• Early-stage emails should focus on building rapport through memorable stories.

• Sales emails require deep understanding of each individual / organisation recipient

Juvlon

Improve Customer Engagement

Run Data Enrichment Campaigns

Reduce Invalid Email Addresses

Send Personalized Emails and SMS

Juvlon

Improve Customer EngagementTake a 30-day Free Trial

Reduce Invalid Email Addresses

Send Personalized Emails and SMS

www.juvlon.com

ReferencesStorytelling in email• http://blog.crazyegg.com/2014/03/14/storytelling-in-email/

The Power of Visual Storytelling in email Marketing• http://www.beachhead.io/blog/the-power-of-visual-storytelling-

in-email-marketing

Storytelling Techniques & How to Apply Them • http://webmarketingtoday.com/articles/113094-7-Storytelling-

Techniques-and-How-To-Apply-Them/

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ReferencesIncrease email CTR through Storytelling• https://www.campaignmonitor.com/blog/post/4413/

increase-email-click-through-rate-storytellingImportance of Storytelling in Email Marketing• http://www.mailigen.com/blog/the-importance-of-

storytelling-in-email-marketing/Image, Text and Layout Tips for Creative email Content• http://www.mailigen.com/blog/image-text-and-layout-tips-

for-creative-email-content/

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Questions?

Smita More

smita.more@nichelive.com

marketing@juvlon.com

www.juvlon.com

Dr.Amit Nagpal

amit@dramitnagpal.com

amit@alservices.in

www.alservices.in

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