[EADTU-ENQA PLA] Anaylisis of questionnaires
Post on 21-Jan-2018
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QA agency – main issues
● Strategy and planning for blended learning
● Cross institutional consistent approach backed by governance
● Consistent approach with all collaborative partners
● Infrastructures and resources - researched as fit for purpose
● Learning resources, materials and delivery mechanisms
● Approval processes for programme design and accreditation
● Management of assessment and authenticity
● Published expectations on blended learning
● Support available to learners and equality of opportunity
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QA agency – main issues
● finding peers with expertise in the field of study (of the planned program) as well as ICT-based modes of teaching and learning
● a more differentiated role system between authors (responsible for the content), teachers, online editors, tutors, etc. than in traditional study programmes on campus
● When it comes to QA the Swedish Higher Education Authority doesn't make a difference between campus, blended or online programmes.
● Our Agency has already set the specific standards and criteria for safeguarding the quality of distance learning programmes. These criteria and standards are used for both internal and external evaluation.
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A rough and ready analysis!
Qualitative analysis of HEI responses
●Responses for all questions lumped together
●All responses tagged, with themes emerging from text
●Positive and negative comments not distinguished
●Tags categorised ● Strategic management
● Curriculum design
● Course design
● Course delivery
● Course evaluation
● Student support
● Staff support
● Quality assurance
Tags – with 3 or more occurrences Row Labels Sum of Count
Course delivery 9
vle_platforms 9
Course design 10
mod_accessibility 4
mod_modern 3
mod_synch 3
Curriculum design 8
cur_flexibility 4
cur_modern 4
Evaluation 22
eval_analytics 3
eval_dropout 3
eval_general 3
eval_of_teachers 5
eval_student_feedback 8
Miscellaneous 15
misc_admin 3
misc_finance 4
misc_language 5
misc_local_centres 3
Quality assurance 37
qa_accreditation 5
qa_external 4
qa_general 4
qa_indicators 4
qa_instrument 4
qa_internal 11
qa_unit 5
Staff support 9
hr_staff_skills 4
hr_staff_training 5
Strategic management 23
sm_blend 5
sm_digitalization 4
sm_online 3
sm_open 4
sm_other 4
sm_planning 3
Grand Total 133
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What are main issues for blended and online?
●Staff support – staff skills, staff training ●Huge differences … regarding the pedagogical skills needed ●Network of “digital tutors” … peer groups … networking events ●Digimentors supporting teachers ● Institute for Distance Education … provides … on-demand staff-training ●The university has provided only little support to teachers and staff
●Media specialists ● Professional infrastructure and support for the creation of AV
●Staff support – workload ● Capacity of teachers and other staff ●Small number of faculty members, small numbers of administrative personnel
to support the increase of programmes and increased number of students
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What are main issues for blended and online?
●Curriculum design – flexibility ●Ability to quickly answer to emerging labour market needs with effective
programs ● Flexibility in didactic provision ● Inflexible process … rapid response to externalities is a problem
●Curriculum design – modernisation, employability ●Need to modernize current programmes of studies ●New programmes needed with employment prospects in mind
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Are there strategies for online & blended?
●History matters – ODL, online only, campus, … ● Provides open and distance education at both undergraduate and
postgraduate levels ● Providing Bachelor and Master degree programs fully online ● Increase online education … lifelong learning … independent of time and place
●Digitalization ●Holistic strategy for digitalization ●A long history of e-learning … choice of media … further shift to online
● Lifelong learning / continuing education ●Adult education will be the piloting area. ● Integration of degree education with more flexible programs for continuing
education and open education
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Examples of good practice?
●General ●Open University practices inside the University ●Open University system for Finnish students
●Collaboration and partnership ● Common curricula / double degree … developed and produced with the
collaboration of the best professors from all the Euro-Mediterranean area … fully available in 4 languages … students from 60 countries. … a real network of institutions and people.
●TEL / AV units ● Institute manages pilot programs and innovation, also provides [advice and
training], guidelines for creation of educational resources and peer review. ●No Educational Materials Laboratory yet in operation to promote … the
development of multimedia/multiformat educational material.
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Issues for blended learning?
●General ● Curriculum framework, evaluation of curricula ● Low students' participation in face-to-face group tutorials, thus most
programmes employ online teleconferences and not blended education. ●Geographic dispersion of students and tutors.
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Issues for Quality Assurance?
● Instruments ● Choice of the best quality system ●Accreditation ●The negotiation of fair indicators for quality assessment
●Good practice ●Quality work is well integrated inside the education. It is not a separate
issue. ●The quality assurance culture has been built from the foundation of the
Institution.
●Other ●The identification of international students online
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Yes – but mix of internal and external
Do you use a systematic approach?
● Instruments ●Development of an specific ERP / EFQM label / E-xcellence label ●Our internal quality assurance system has been certified by the national
agency
●QA unit ● Permanent steering group for the quality / QM Manager ●A university QA body is in charge of verifying and put in practice the
strategic objectives of quality improvements. … defines year objective and measures the compliance of all the University staff
●Quality assurance unit conducts yearly assessment [which collates wide variety of information] stakeholders receive statistical analysis reports.
●QAU conduct external evaluation every four years with the national accreditation agency
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Other – course design
●Accessibility (re disability) ●Specialised unit … deals with accessibility matters
●Accessible (re low prior educational attainment) ●Modern and accessible educational material ●Diversity range of our students may be challenging ●Accessibility for all kind of students
●Synchronous tuition ●A challenge to get students to attend any synchronous tutorial provision ● Low students' participation in face-to-face group tutorials, thus most
programmes employ online teleconferences ●More hybrid and online teaching takes place. Face-to-face group tutorials are
rather limited. ●Skype and other synchronous communication channels
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Other – course delivery
●Platforms ● [Good practice:] Udacity, Coursera, EdX ● Common study platforms with other UASs and universities ● Flexible study platforms ●State-of-the art eLearning platform based on Moodle ●A mixed [blended] model … now based on an on-line platform and a set of
OER, with different combinations for degree education, continuing education and open education.
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Other – evaluation
●Analytics – learning / course ● learning analytics used to help teachers ● production of indices for students’ performance (e.g. success rate, grade
distribution)
●Student feedback ●Use of students' feedback questionnaires at the end of each academic
semester ●Students assessing tutors’ e-learning/e-teaching practices, educational
material quality, module design/organization and quality of administration services
●Evaluation of teaching staff ●Module coordinators assessing tutors’ e-learning/e-teaching practices
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Other – miscellaneous
●Financial ● Financing. MOOC's sustainable business models, especially for Universities. ● It has been cost-effective solution to increase flexibility of education. ● Lack of resources for high quality multimedia/multiformat educational
material.
● Language ●English as a second language … English is increasing in the delivery of the
courses ● “Language Education for Refugees and Migrants” has been recognized as an
example of good practice ●Work in two languages ●Available in 4 languages (italian, english, french, arabic) [by] simply subtitling
or oversounding the videos
●Other ● [Compared to online teaching:] The degree-education and research get a major
attention in the university.
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