E-Learning 2.0: Dynamic, Web-based Technologies Enable
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E-Learning 2.0: Dynamic, Web-based Technologies Enable
Personalized Learning on Demand
Steven Shaw, EEDO Knowledgeware Corporation
309
www.eLearningGuild.com
April 14-17, 2008 Orlando, FL
Page 1Session 309 – E-Learning 2.0: Dynamic, Web-based Technologies Enable Personalized Learning on Demand – Steven Shaw, EEDO KnowledgewareCorporation
it’s about knowing™
E-Learning 2.0 & Learning on Demand
Elearning Guild Steven ShawOrlando 2008 CLO, Eedo Knowledgeware
steven.shaw@eedo.com
it’s about knowing™
Elearning 2.0
• Basic definitions• Relationship to web 2.0, enterprise 2.0• Obstacles and issues• Implementing elearning 2.0 with web-based enterprise
platforms (elearning 1.5?)
it’s about knowing™
What is Web 2.0?
• Web as platform
• Software as a service
• Database management
• “Architecture of participation”• service gets better with more users
• harnesses collective intelligence
• Users as co-developers
• Lightweight programming enables loosely coupled systems
• Rich interfaces and user interaction
• Platform and device independence
• RSS as exemplar -- dynamic content
April 14-17, 2008 Orlando, FL
Page 2Session 309 – E-Learning 2.0: Dynamic, Web-based Technologies Enable Personalized Learning on Demand – Steven Shaw, EEDO KnowledgewareCorporation
it’s about knowing™
What is Elearning 2.0?
• Web of concepts and trends• Learning: learner-centred: learning as social network
based, workflow-based, informal, life-long, on-demand; CoP; connectivism; learning environments or ecologies vslearning systems
• Tools: Social computing tools: social content tagging, bookmarking, social networking, collaborative writing, social content ranking, discussion forums, “authoring/publishing tools”, mobile computing, ubiquitous computing, e-portfolio, LO repositories
it’s about knowing™
What is Elearning 2.0?
• Content: streaming random access media, learner-generated
• Technology: Flexible, open-architecture, open source, modular, interoperable/standards-based, platform independent, SOA,
• IP: Read-write web, open intellectual property licenses• Stewardship/governance
it’s about knowing™
What is Elearning 2.0?
Key Concepts• Search
• Informal, lifelong learning
• Collaboration
• User-generated content
April 14-17, 2008 Orlando, FL
Page 3Session 309 – E-Learning 2.0: Dynamic, Web-based Technologies Enable Personalized Learning on Demand – Steven Shaw, EEDO KnowledgewareCorporation
it’s about knowing™
Understanding informal learning
We need to study more intensively these learning entrepreneurs, those individuals who make a career of informal learning because learning is part of their wider identities (wider than work, that is). They learn at work because they like to learn everywhere. (Frank Coffield, in The Necessity of Informal Learning)
it’s about knowing™
Context for Elearning 2.0
• Is Elearning 2.0 limited to higher education?• What is the scope for Elearning 2.0 in the world of private
or public sector organisations?• Relationship to Enterprise 2.0
• Who owns “informal learning” and search in organizations?
• What is the business model for the learning organization?
• Governance
it’s about knowing™
What is Enterprise 2.0?
• Social computing software and “informal computing”inside organizations
• Debate regarding impact and adoption• Greater organizational agility or fundamental shift in governance,
authority, structure?
• What types of organization may adopt E2.0?
April 14-17, 2008 Orlando, FL
Page 4Session 309 – E-Learning 2.0: Dynamic, Web-based Technologies Enable Personalized Learning on Demand – Steven Shaw, EEDO KnowledgewareCorporation
it’s about knowing™
What is Enterprise 2.0?
“The absence of participative technologies in the past is not the only reason that organizations and expertise are hierarchical. Enterprise 2.0 software and the Internet won’t make organizational hierarchy and politics go away. They won’t make the ideas of the front-line worker in corporations as influential as those of the CEO. Most of the barriers that prevent knowledge from flowing freely in organizations – power differentials, lack of trust, missing incentives, unsupportive cultures, and the general busyness of employees today – won’t be addressed or substantially changed by technology alone. For a set of technologies to bring about such changes, they would have to be truly magical, and Enterprise 2.0 tools fall short of magic.
Tom Davenport, 2007
it’s about knowing™
What is Enterprise 2.0?
"I believe these social media have their place, but they’re not revolutionary or even worthy of a new name. They won’t put any previous technology out of business or wipe out organizational hierarchy. They’ll live largely on the margins of organizations because they don’t fit their mainstream needs."
Tom Davenport, 2007
it’s about knowing™
Enterprise 2.0
• Issues:• Trust
• Impact on productivity
• Political correctness
• Alignment with business goals & strategy
• Lack of control
• Confidentiality
• Liability
• Transposition of collaboration from internet to intranet
• Search
April 14-17, 2008 Orlando, FL
Page 5Session 309 – E-Learning 2.0: Dynamic, Web-based Technologies Enable Personalized Learning on Demand – Steven Shaw, EEDO KnowledgewareCorporation
it’s about knowing™
Elearning 1.5?
Enterprise systems with: • Capabilities for collaboration and knowledge-sharing,
user-generated content, on-demand or work-flow based learning via search, informal learning
• Web-based for accessibility and integration with other applications and web-services
But also with: • Centralized controls – taxonomy and metadata, workflow,
project management and reporting tools
it’s about knowing™
Elearning 1.5?
Learning Portal
Knowledge Sharing
Work Space Blended
LearningExposing
KnowledgeSimplify
Context-sensitive
help
Office Plug-ins
Search/personal KM tool
eLearning/eAssessment
Knowledge on Demand
Repository
Formal knowledge
transfer
Informal knowledge
transfer
Collective knowledge
Individual knowledge
Off-line player
Dashboard
Dynamicdelivery
Portals
Tools
Taxonomy management
High Performance Workplace
Portfolio
it’s about knowing™
Elearning 1.5?
Who uses capabilities of Elearning 1.5 infrastructure?• Centralized organizations with compliance as key driver
vs agile organizations• Extended enterprise
April 14-17, 2008 Orlando, FL
Page 6Session 309 – E-Learning 2.0: Dynamic, Web-based Technologies Enable Personalized Learning on Demand – Steven Shaw, EEDO KnowledgewareCorporation
it’s about knowing™
Elearning 1.5?
What are barriers?• Existing structure and mandate of the learning
organization• View of implementation as “one-time” event• Complexity of system configuration and implementation
(compared with true web2.0 philosophy)• Need to address content architecture or curriculum
models • Shift to “learning object” approach
• “Zero-based” curriculum analysis; reorganization of programs
it’s about knowing™
Elearning 1.5?
QUESTIONS?
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