Transcript
Metasearch. OTA.
Hotel.Who is the boss?
Use your super power.
Trends. Cooperation – unite and fight.
Cooperation. Accorhotels.com: 14% Loyalty points Partner or franchise
Metasearch. Be where your guests are.
Yes, Metasearch becomes a trend. Why? guests forget loyalty to brands, they become loyal to quality Search and comparison is becoming as easy as never Millennials – we want it now, in the way we want it and we want the
best price.
Trends. Be there, all the time.
Where do we search? Will apps die? Mobile version is back again?
Challenges. Rate parity dead?
Bad bed banks, wholesalers
Challenges. Technology.
Does your channel manager have state of the art API? Additional information is crucial Extra bed/baby cribEarly check in/check outGuest detailsRoom typeEtc.
Challenges. Where do you think you lose it. 17% charged unexpected or hidden fees 15% did not get associated rewards points 14% charged an additional booking fee 14% could not get refund for cancellations 9% had reservations lost or cancelled 3% had identity or private information stolen
http://www.tnooz.com/article/hotel-group-claims-millions-of-online-bookings-every-year-are-scams
/
Challenges. Vacation rentals.
Airbnb.com Hayatt goes with Onefinestay.com
Challenges. Conversion. Check you booking engine!
Opportunities. Get what you can.
Connect to every and each metasearch. It is free. Partner. Find the niche of you customer. Learn.
Opportunities. Get in touch,
Yuriy Vyushinyv@hotellook.com
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