Delivering Service Transformation @ Scale · Service Excellence The foundation of any digital transformation, drive enterprise service management efficiencies, standardise and optimise,
Post on 21-May-2020
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DXC ServiceNow Practice
Delivering Service Transformation @ Scale
Our offerings
Strategic PartnersServiceNow is one of 15 DXC Global Strategic Partners.
13+ YearsLeading the ServiceNow Partner Ecosystem
1,500+Successful projects in ANZ
4,000+Successful projects globally
9.0 CSATOur delivery score which clients provide directly to ServiceNow
Global Strategic Partnership
A ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 13 years and has over 20 years of Enterprise Service Management experience. With expertise in consulting, delivering and managing ServiceNow solutions, DXC enables clients to transform their mainstream business functions into modern digital workflows and build a digitally enabled enterprise.
Leading Capabilities & Industry Expertise
DXC leads with global and regional ServiceNow capabilities and in-depth industry expertise. DXC is one of five ServiceNow Global Elite Partners with over 1500 customers and 4000 successful projects worldwide.
DXC is the only Global Elite Partner to achieve two product line achievements:
Advisory Change Adoption
Assurance & Optimisation
Governance
App Modernisation
Implementation
Process
Managed Service (LeanOps)
Success is well defined, understood and mapped across everything we do and deliver. We ensure everyone understands the problem we are trying to fix.
1,000+DXC ServiceNow experts
Emplyee Workflow
NOW Platform
About DXC Technology
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.
Industry Aligned & Outcomes Focused
Customer Delight
Deliver delightful experiences to customers by leveraging customer-centric design, enabling next-gen service channels, digitizing service workflows thru AI and automation that drive customer loyalty.
Employee Engagement
Enable next-gen employee experiences and increase cross-workforce productivity by digitizing workflows that drive engagement across the organisation.
Operational Resilience
Build and maintain a resilient operations that can anticipate, manage change and respond to threats across IT and business operations.
Service Excellence
The foundation of any digital transformation, drive enterprise service management efficiencies, standardise and optimise, reduce/remove technical debt (incl. waste), and incorporate new agile ways of working.
Sustainable & balanced approach to service (digital) transformation.
INDUSTRY ALIGNED
ADVISORY, GOVERNANCE & ADOPTION
LEAN OPS (MANAGED SERVICES)
AP
P M
OD
ERN
ISAT
ION SER
VIC
E EXP
ERIEN
CE
ModerniseWorkflow
Experiences(Incl. AI &
AutomationData and Insights
Workplace Safety and Incident Management
Smart Spaces and Enterprise Asset MGMT
Customer Service MGMT
Human Capital MGMT
& Hr Service Delivery
Integrated Risk Management & Security Ops
IT Operations MGMT
IT Asset MGMT
IT Business MGMT
PRACTICE
For more information on DXC’s ServiceNow offerings and solutions, visit dxc.technology/au/servicenow
Industries
Insurance
Healthcare & Life Sciences
Travel, Transportation & Hospitality
Banking & Capital Markets
Aerospace & Defense
Consumer & Retail
Energy, Utilities, Oil & Gas
Manufacturing & Automotive
Public Sector
Technology, Media &Telecommunications
linkedin.com/showcase/dxcservicenow
dxc.technology/au/servicenow
“An active and collaborative partner -at every turn helpful, thoughtful and worked very hard.”
CTO, Life Sciences
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