Dealing with Differences Personality Types for Team Building One Day Training Tara Vandana HR and Organisational Development Directorate.
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Dealing with Differences
Personality Types for Team Building
One Day Training
Tara VandanaHR and Organisational Development Directorate
Overview
Introductions Purpose of the Day Expectations, Hopes and Fears Ground Rules Housekeeping Structure of the Day
Objectives
By the end of the day you will ..
know about the MBTI instrument and how it can assist us in gaining a greater understanding of ourselves and others
discover that people communicate and make decisions about things in different ways
know your own MBTI profile
have an appreciation of the difference between your MBTI and your colleagues’ preferences
have the knowledge to work more effectively together as a group
What are your Expectations, Hopes and Fears?
Ground Rules
Confidentiality Openness within group Being open to new ideas and concepts Everyone’s input is equally valued Speak up if you don’t understand anything Respect difference Be supportive of each other
Housekeeping
Structure of Day
History/Background of MBTI You self-assess your personality type You work out your reported type from the
completed questionnaire You decide your best-fit MBTI type Group Type Exercises to understand each
other
MBTI History
Isabel Myers1897 -1980
Katherine Briggs1875 - 1968
Carl JungTheory of Pyschological Types 1923’ Personality Inventory 1942
60 Years of Research!
What is the MBTI?
Practical application of Jung’s theories Deals with natural preferences Tool to sort our preferences within 4 sets of
psychological opposites It looks at how we prefer to deal with outside world,
trust information, make decisions & structure our lives
It is not about skills, ability or behaviour No personality type is better or worse – each has its
own gifts
What is it used for?
Personal and spiritual development Team awareness and development Communication Conflict Managing Stress Counselling Careers Management of Change
MBTI: Preferences
Natural instinct to select one over another More comfortable / natural More developed Causes least stress People have different
preferences but all are
valuable & normal
Quick Exercise: Preferences
8 Dichotomies explained
How we channel Energy
Extraversion Introversion
How we take in Information
Sensing Intuition
How we make decisions
Thinking Feeling
Our lifestyle (orientation to external world)
Judging Perceiving
Each of us is capable of using all parts of our personality.Good development is not about achieving balance…
… but developing excellence in our preferences
The questionnaire is used to sort your preferences into “type” or categories .
Each of us is capable of using all parts of our personality but the questionnaire forces us to make a choice. . .
E (Extroversion) & I (Introversion)
This describes the two opposite preferences for the way we get our energy/focus our attention.
E: A preference for focusing on the outer world of people and surroundings
I: A preference to focus on the inner world
E – I Key Words
Extroversion Introversion
Verbal
Action
Breadth
Experience
People
Outer
Expand
Do-think-Do
Reflective
Quiet
Depth
Understanding
Space
Inner
Consolidate
Think-do-Think
E - I
What is your ideal weekend break?
E - I
Trainer A reported that when there was silence in groups he was teaching he became
uncomfortable because he saw it as dead time – this came as a great surprise to trainer B
who saw silent time as very much alive
Which trainer would you say has a preference for introversion and which trainer has a
preference for extroversion?
E - I
If you are low on energy how do you recharge
your batteries?
E & I Recap
People who prefer Extraversion…
Focus their energy and attention outwardly
Are interested in the world of people and things
Receive energy from interacting with people and from taking action
People who prefer introversion…
Focus their energy and attention inwardly
Are interested in the world of thoughts and reflections
Receive energy from within themselves
We all live in both worlds (use both preferences) but not equally well or easily
Given the choice which do you prefer?
Extraversion or Introversion
How clear are you about your preference?
E ? IClear Moderate Slight Slight Moderate Clear
S (Sensing) & N (Intuition)
This scale shows the type of information we
prefer to pay attention to
S: is a preference for using information from the here and now and from experience
N: is a preference for meaning and associations of information and patterns
S - N
Sensing types trust their five sensesto discern what is actually there
Intuition looks at the big picturethrough association, patternsand meaning
S – N Key Words
Sensing Intuition
Practical
Facts
Perspiration
Evidence
Realistic
Present
Idea Tester
Senses
How? What?
Possible
Patterns
Inspiration
Ideas
Imaginative
Future
Idea Generator
Gut
Why?
What do you see?
S- N
Photographer A and B are both taking a photo outside a window. Photographer A wants to capture the
detail of what’s outside the window, so zooms in to capture the specific detail of the trees and cars. Photographer B wants to capture the entire view
outside the window so zooms out to capture the sky and ground
Which photographer would you say has a preference for sensing and which has a
preference for intuition?
S - N
Now think about your favourite bar, coffee shop
or restaurant.
Turn to the person next to you and tell them about the place
S - N
Both methods of gathering information are very important:
S - N Sensing types tend to notice detail and give
concise and brief descriptions
Intuitive types tend to report myths and concepts associated with the picture, tell what the picture is like or means to them and their descriptions tend to be longer and broader – string of ideas
How much do you rely on facts and how far do you rely on hunches or intuitions?
S – N Summary Sensing types sees the
trees
Intuitive types see the forest
We all use both preferences in taking in Information but not equally well or as easily
When taking in information are you more comfortable with?
Sensing or Intuition
How clear are you about your preference?
S ? N Moderate Slight Slight Moderate Clear
T (thinking) & F (Feeling)
This scale shows how we prefer to makedecisions or form conclusions
T: thinking people tend to weigh up all the provable evidence and make decisions based on objective analysis. They seek truth/justice.
F: Feeling people make decisions based on personal feeling and values. They seek harmony from decision.
Both processes are based on reason. We use both of them, but not equally well or easily
T – F Key Words
Thinking Feeling
Objective
Impersonal
Reason
Logic
Consistent
Criteria
Analysis
Head
Task
Subjective
Personal
Values
Individual
Humanity
Circumstances
Sympathy
Heart
People
T - F Differences
Thinking FeelingDecisions from logical analysisFair and FirmApplies rules and policies consistentlyHead can rule heartWeighs up objective evidenceWhat others have done is of little interest
Decisions based on valuesTrust and empathyApplies values consistentlyValues harmony and consensusHeart can rule HeadWants to like and be likedWhat others have done matters
T - F
A friend asks two colleagues the same question: ‘what’s going on at work at the
moment?’. Colleague A started talking about the tasks involved in her work. Colleague B started talking about relationships at work.
Which colleague would you say has a preference for thinking and which colleague
has a preference for feeling?
T - F
With your neighbour I would like you to discuss what you say if your friend rang
you up to say her house had been burgled. You have 3 minutes.
T - F
Thinking types tend to try and solve the problem or encourage their friend into problem solving mode, try to establish facts, weight up pros and cons, step out of the situation for objectivity
Feeling types tend to listen and empathise, help the person express their feelings, be supportive, step into the situation with the friend
T - F
Are you most comfortable making decisions by stepping out of the situation to obtain a clear and objective view OR most comfortable making decisions stepping into the situation in order to weigh it in terms of person centred values?
Where would you put yourself on your self assessment T-F line?
When making decision are you more?
Thinking or Feeling
How clear are you about your preference?
T ? FClear Moderate Slight Slight Moderate Clear
J (Judging) and P (Perceiving)
The J-P scale indicates our preference for how we like to
orient ourselves to the outside world
J: . People with a judging preference like to make decisions, come to closure, then move ahead
P: Perceiving people like to leave things open to possibilities
J - P Key Words
Judging Perceiving
Systematic
Decisive
Settled
Goals
Organised
Planned
Scheduling
Execute
Open
Tentative
Flexible
Surprise
Pending
Spontaneous
Adapting
Change
J P Like to make plans and
follow them Prefer to get things settled
and finished Prefer environments with
structure Enjoy being decisive and
organising others Handle deadlines and time
limits well Don’t like surprises - have a
contingency Plan ahead to avoid last
minute rushes
Adapt well to changing situations and like to respond resourcefully
Prefer to leave things open and are flexible
May not like making decisions, even when pressed - leave options open for more info.
High tolerance for surprises - adjust to arising situations
Feel energised by last-minute pressures
J - P
Think about these two statements:a) If you don’t know where you are going you
will never get thereb) If you don’t know where you are going you
might end up somewhere more interesting
Which statement would you say comes from someone with a preference for judging and
which comes from someone with a preference for perceiving
J - P Which resonates the most with you?
Seek to establish closure and order in external world, prefer to start in good time, plan ahead and stick to plan, dislike last minute rushes, enjoy finishing ahead of deadline
Seek to gather information, and explore the external world, prefer to allow action to emerge and enjoy following own line of interest, deadlines force disclosure, often very productive at last minute
Task set DeadlineTask set Deadline
When given a choice are you more ..
Judging or PerceivingHow clear are you about your preference?
J ? PClear Moderate Slight Slight Moderate Clear
Self Assessed Type
The preferences that you have chosen so far combine to give your ‘self assessed’ type.
E or I S or NT or FJ or P
eg ESTP, INTJ, ENFP, INTJ etc
Please print your ‘self assessed type’ on your handout.
Reported Type
Self Score Your Questionnaire
Best Fit
Compare your reported preference with your self assessed preference
Remember preferences are not the same as skills – you may use one preference at work, but in an ideal world you would choose to use the other
The numbers indicate clarity not strength Between 70 – 75% agree with their reported type If your reported type and self-assessed type are the
same read about your type .. Does it feel like you?
Best fit continued
Possible reasons why the two don’t fit include: circumstances in which you completed your inventory; nature of your job; pressure from family or childhood
Do feel that you ‘should’ prefer one side to the other? What does this tell you?
The MBTI information is to create new insight
Not to fit you in a box or pigeon hole
Group Exercises E - I
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
E - I
In groups of extraverts and introverts discuss your ideal work environment.
E - I
For the E’s what frustrates you about the introverts on your team
For the I’s what frustrates you about the extroverts on the team
Group Exercise S - N
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
What do you see?
T – F Exercise
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
T - F
You are driving along a country road and a dear runs out in front of you and you hit it.
What do you do?
J - P
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
J - P
Go and stand at the flipchart next to thestatement that you feel you are drawn to
1) I have to get my work done before I can play
2) I can play anytime
Discuss in a group why you placed yourself where you did
Applying the MBTI to the real world... Usefulness of opposite types for teams
N’s can benefit from the natural inclination of S’s to…
Bring up pertinent facts Face realities of current
situation Apply experience to
solving problems Focus on what needs
attention now
S’s can benefit from the natural inclination of N’s to…
Bring up new possibilities
Anticipate future trends Apply insight to solving
problems Focus on Long-term
goals
Applying the MBTI to the real world. Usefulness of opposite types for teams
F’s can benefit from the natural inclination of T’s to…
Analyse situations and their implications
Hold consistently to a policy
Create rational systems Be fair
T’s can benefit from the natural inclination of F’s to…
Forecast how others will react and feel
Make needed individual exceptions
Organise people and tasks harmoniously
Be just
Nobody is crazy.. They are just not like you!!
NotesPaulette Liptrot delivered this training with Tara Vandana
The End
Any Questions Thank you
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