Data Processing with Mechanical Turk

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Looking at a photo and deciding whether the person depicted is happy, angry or sad may seem like a trivial task for anyone to do. However, differing contexts and other subtle factors make it very costly for a computer to do the same. Being able to analyze subjective information automatically is an invaluable tool for small businesses. This data can be used to shape business decisions and drive profits. One way to achieve this goal is through crowdsourcing. In other words, getting a large group of volunteers to participate in a common problem and combining their contirbutions. Actually organizing, funding, and managing a project like this can be daunting and expensive, this is where Amazon's Mechanical Turk comes in. This talk explains how Mechanical Turk works and cover various ways in which it can be leveraged by anyone. We will cover use cases that have been successful, the mechanics of posting, processing and testing tasks, and specific tools for accomplishing these goals. This talk was given by Michael Becker and Kelly O'Brien at the 2013 Philly Tech Week on April 23, 2013.

Transcript

data processing with mechanical turkKelly O'Brien @klm427; github.com/kellyob

Michael Becker @beckerfuffle; github.com/mdbecker

#ptw2013

Mechanical Turk

#ptw2013

"The Turk"

#ptw2013

Lets focus on the crowdsourcing...

Relatively cheap means of getting random samples of input for small, tedious tasks

"Crowdsourced labor can cost companies less than half as much as typical outsourcing"

-- Panagiotis G. Ipeirotis, an associate professor at NYU's Stern School of Business

#ptw2013

"Nothing is a waste of time if you use the experience wisely."

~Auguste Rodin

#ptw2013

The business challenge....

#ptw2013

The solution....

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Let start with the basics

TemplateDataRequester's

Data

TemplateTemplate

TemplateHITs

Workers (Turkers)#ptw2013

Use cases

● Classification

● Transcription

● Content Generation

● Surveys

#ptw2013

Do people actually use this?

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AOL

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Twitter

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CardMunch @LinkedIn

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The Sheep Market

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Development Tools

● Requester user interface

● Amazon offers four official APIs○ Ruby, .NET, Perl, and Java

● AWS API

● Boto mturk○ Python

● Houdini, Clockwork Raven, Crowdflower, QuikTurKit

#ptw2013

Create a HIT

● A title● A description● Keywords, used to help Workers find the HITs with a search● The amount of the reward● An amount of time in which the Worker must complete the HIT● An amount of time after which the HIT will no longer be available

to Workers● The number of Workers needed to submit results for the HIT

before the HIT is considered complete● Qualification requirements● All of the information required to answer the question

#ptw2013

Process Results

● Assignment id● Worker id● HIT id● Assignment status● Auto approval time● Accept time● Submit time● Approval time● Rejection time● Deadline● Answer● Requester feedback

#ptw2013

What was the question?

● Question forms

● External questions

● HTML questions

#ptw2013

Formatting HITs

● Compact

● Coherent

● Cost-effective

#ptw2013

Bad Actors

"Unfortunately, since manually verifying the quality of the submitted results is hard, malicious workers often take advantage of the verification difficulty and submit answers of low quality." [1]

#ptw2013

Quality Control

● Manually spot check

● Qualifications● Multiple agreement● Gold HITs● Calculate worker

error

#ptw2013

Quality Control: Manually Check

Look through the results of some workers and manually reject/ban those which look bad

#ptw2013

Quality Control: Multiple Agreement

1. Submit HITs to multiple turks (3-10)2. Reject/throw out all HITs below some

agreement threshold

#ptw2013

Quality Control: Qualifications

● Pay extra for "superior" turks

● Build your own custom qualification

"Thought Masters was just bad for non-blessed workers? It's even worse for requesters [1]"#ptw2013

Quality Control: Gold HITs

1. Give turks HITs which we know the correct answer to2. Reject/Ban turks with high error ratesThis technique is used by CrowdFlower

#ptw2013

Quality Control: Calculate Error

Calculate each worker's error rate based solely on their agreement with other workers. Use an expectation-maximization algorithm as described by Dawid and Skene.

Lots of math, consider using 3rd party service like Project Troia

#ptw2013

Auto-approval

"Quick approval is important, too. Watching that money pile up is a serious motivator; I’ll sometimes choose a lower-paying task that approves in close to real

time over a higher-paying one that won’t pay out for several days."-worker[1]

#ptw2013

Turkopticon

"Turkopticon lets you REPORT and AVOID shady employers"

#ptw2013

Turkernation

"If you want to make a living on Amazon Mechanical Turk, this is the forum for you"

#ptw2013

Do's and Don'ts

#ptw2013

What exactly do I do with this?

#ptw2013

A demo in python

#ptw2013

Requirements

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Data Details

#ptw2013

Question template

#ptw2013

Build a custom qualification

#ptw2013

Post HITs....

#ptw2013

Success.

#ptw2013

Let the work begin.

#ptw2013

To get results...

#ptw2013

AWeber

We're hiring.aweber.jobs

....and we have slides.

aweberopenhouse.eventbrite.com

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